50
L i f e B o o k N S e r i e s U s e r ’ s G u i d e
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your LifeBook notebook,
try to find the symptoms under the Problem column of
the troubleshooting table for the feature giving you
difficulty.
TROUBLESHOOTING TABLE
You will find a description of common causes for that
symptom under the column Possible Cause and what, if
anything, you can do to correct the condition under
Possible Solutions. All possible causes or solutions may
not apply to your LifeBook notebook.
Problem
Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 50
DVD/CD-ROM Drive Problems . . . . . . . . . . . . page 50
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 51
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 51
Keyboard or Mouse Problems . . . . . . . . . . . . . . page 51
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 52
Parallel, Serial and USB Device Problems . . . . . page 52
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 53
Shutdown and Start-up Problems . . . . . . . . . . . page 54
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 55
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 56
Problem
Possible Cause
Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low.
Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings are
incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu.
(See
BIOS Setup Utility on page 25 for more information)
Software driver is not config-
ured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-ROM Drive Problems
Notebook fails to recognize
DVD/CDs.
DVD/CD is not pushed down
onto raised center circle of
the drive.
Open the DVD/CD-ROM tray and re-install the
disk properly.
DVD/CD-ROM tray is not
latched shut.
Push on the front of the DVD/CD-ROM tray
until it latches.
Setup utility is set to some-
thing other than DVD/CD-
ROM or Auto for the
Secondary Master Controller.
Revise BIOS settings for the Secondary Master
Controller.
(See BIOS Setup Utility on page 25 for
more information)
Wrong drive designator was
used for DVD/CD in the
application.
Verify that the drive designator used by the applica-
tion is the same as that used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Windows DVD/CD Auto
Insert Notification function is
disabled.
Start the DVD/CD from the desktop or application
software or re-enable the Windows DVD/CD Auto
Insert Notification function.
(See Auto Insert Notifi-
cation Function on page 38 for more information)
DVD/CD is dirty or defective.
Wipe DVD/CD with a non-abrasive CD cleaning
cloth and reinsert. If it still will not work try another
DVD/CD in the drive.
cygnus.book Page 50 Tuesday, September 30, 2003 4:22 PM
Summary of Contents for Lifebook N-5010
Page 7: ...1 1 Preface cygnus book Page 1 Tuesday September 30 2003 4 22 PM ...
Page 27: ...21 3 Getting Started cygnus book Page 21 Tuesday September 30 2003 4 22 PM ...
Page 37: ...31 4 User Installable Features cygnus book Page 31 Tuesday September 30 2003 4 22 PM ...
Page 53: ...47 5 Troubleshooting cygnus book Page 47 Tuesday September 30 2003 4 22 PM ...
Page 65: ...59 T r o u b l e s h o o t i n g cygnus book Page 59 Tuesday September 30 2003 4 22 PM ...
Page 69: ...63 6 Care and Maintenance cygnus book Page 63 Tuesday September 30 2003 4 22 PM ...
Page 75: ...69 7 Specifications cygnus book Page 69 Tuesday September 30 2003 4 22 PM ...
Page 81: ...75 8 Glossary cygnus book Page 75 Tuesday September 30 2003 4 22 PM ...
Page 113: ...107 Index cygnus book Page 107 Tuesday September 30 2003 4 22 PM ...