Tr o u b l e s h o o t i n g
59
Troubleshooting
Your Fujitsu LifeBook notebook is sturdy and
subject to few problems in the field. However, you
may encounter simple setup or operating
problems that you can solve on the spot, or
problems with peripheral devices that you can
solve by replacing the device. The information in
this section helps you isolate and resolve some
of these straightforward problems and identify
failures that require service.
IDENTIFYING THE PROBLEM
If you encounter a problem, go through the
following procedure before pursuing complex
troubleshooting:
1. Turn off your LifeBook notebook.
2. Make sure the AC adapter is plugged into
your notebook and to an active AC power
source.
3. Make sure that any card installed in the PC
Card slot is seated properly. You can also
remove the card from the slot, thus
eliminating it as a possible cause of failure.
4. Make sure that devices connected to the
external connectors are plugged in properly.
You can also disconnect such devices, thus
eliminating them as possible causes of failure.
5. Turn on your notebook. Make sure it has been
off at least 10 seconds before you turn it back
on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer
to the Troubleshooting Table that follows for
more detailed troubleshooting information.
8. If you have tried the solutions suggested in
the Troubleshooting Table without success,
contact your support representative.
Before you place the call, you should have the
following information ready so that the customer
support representative can provide you with the
fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Hardware configuration
• Type of device connected, if any
See the Configuration Label on the bottom of your
notebook for configuration and serial numbers.
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your LifeBook
notebook, try to find the symptoms under the
Problem column of the troubleshooting table for
the feature giving you difficulty. You will find a
description of common causes for that symptom
under the column Possible Cause and steps, you
can do to correct the condition under Possible
Solutions. All possible causes or solutions may
not apply to your notebook.
If you keep notes about what you have tried,
your support representative may be able to
help you more quickly by giving additional
suggestions over the phone.
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Summary of Contents for LIFEBOOK S Series
Page 8: ...viii L i f e B o o k S S e r i e s LB_GARLICS 00 Intro 21 7 03 5 57 PM 8 ...
Page 12: ...xii L i f e B o o k S S e r i e s LB_GARLICS 00 TOC 21 7 03 6 06 PM 12 ...
Page 13: ...1 Preface 1 LB_GARLICS 01 01 04 21 7 03 6 22 PM 1 ...
Page 14: ...L i f e B o o k S S e r i e s S e c t i o n 1 2 LB_GARLICS 01 01 04 21 7 03 6 22 PM 2 ...
Page 16: ...L i f e B o o k S S e r i e s S e c t i o n 1 4 LB_GARLICS 01 01 04 21 7 03 6 22 PM 4 ...
Page 17: ...5 Getting to Know Your LifeBook NoteBook 2 LB_GARLICS 02 05 15 21 7 03 6 22 PM 5 ...
Page 18: ...L i f e B o o k S S e r i e s S e c t i o n 2 6 LB_GARLICS 02 05 15 21 7 03 6 22 PM 6 ...
Page 40: ...L i f e B o o k S S e r i e s S e c t i o n 2 28 LB_GARLICS 02 16 28 21 7 03 6 24 PM 28 ...
Page 42: ...30 L i f e B o o k S S e r i e s S e c t i o n 3 LB_GARLICS 03 29 38 21 7 03 6 24 PM 30 ...
Page 51: ...39 User Installable Features 4 LB_GARLICS 04 39 47 21 7 03 6 25 PM 39 ...
Page 52: ...L i f e B o o k S S e r i e s S e c t i o n 4 40 LB_GARLICS 04 39 47 21 7 03 6 25 PM 40 ...
Page 68: ...L i f e B o o k S S e r i e s S e c t i o n 4 56 LB_GARLICS 04 48 56 21 7 03 6 26 PM 56 ...
Page 69: ...57 Troubleshooting 5 LB_GARLICS 05 57 74 21 7 03 6 26 PM 57 ...
Page 70: ...L i f e B o o k S S e r i e s S e c t i o n 5 58 LB_GARLICS 05 57 74 21 7 03 6 26 PM 58 ...
Page 86: ...L i f e B o o k S S e r i e s S e c t i o n 5 74 LB_GARLICS 05 57 74 21 7 03 6 27 PM 74 ...
Page 87: ...75 Caring for your LifeBook Notebook 6 LB_GARLICS 06 75 80 21 7 03 6 27 PM 75 ...
Page 88: ...L i f e B o o k S S e r i e s S e c t i o n 6 76 LB_GARLICS 06 75 80 21 7 03 6 27 PM 76 ...
Page 92: ...L i f e B o o k S S e r i e s S e c t i o n 6 80 LB_GARLICS 06 75 80 21 7 03 6 27 PM 80 ...
Page 93: ...81 Glossary 7 LB_GARLICS 07 81 92 21 7 03 6 27 PM 81 ...
Page 94: ...L i f e B o o k S S e r i e s S e c t i o n 7 82 LB_GARLICS 07 81 92 21 7 03 6 27 PM 82 ...
Page 105: ...93 Integrated Wireless LAN User s Guide Appendix LB_GARLICS 08 93 105 21 7 03 6 28 PM 93 ...
Page 106: ...L i f e B o o k S S e r i e s A p p e n d i x 94 LB_GARLICS 08 93 105 21 7 03 6 28 PM 94 ...