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- Troubleshooting the WLAN
Troubleshooting the WLAN
Troubleshooting
Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the
following table.
Problem
Possible Cause
Possible Solution
Unavailable
network
connection
Incorrect network name
(SSID) or network key
Ad hoc connection:
verify that the network names (SSID’s) and network keys (WEP) of all
computers to be connected have been configured correctly. SSID’s and WEP key values must
be identical on each machine.
Access Point (Infrastructure) connection:
set the network name (SSID) and network key to
the same values as those of the access point.
Set the Network Authentication value identically to that of the Access Point. Please consult
your network administrator for this value, if necessary.
Weak received signal
strength and/or link
quality
Ad hoc connection: Retry connection after shortening the distance to the destination
computer or removing any obstacles for better reception.
Access Point (Infrastructure) connection: Retry connection after shortening the distance to
the access point or removing any obstacles for better transmission.
The WLAN device has
been deactivated or
disabled
Check if the wireless switch is turned On. Go to Start -> Control Panel, and double-click on
Network and Sharing Center. Click on
Diagnose and repair
, then click on
Enable the
network adapter
.
The computer to be
connected is turned off
Check if the computer to be connected is turned ON.
RF interference from
Access Points or other
wireless networks
The use of identical or overlapping RF channels can cause interference with the operation of
the WLAN device. Change the channel of your Access Point to a channel that does not
overlap with the interfering device.
