background image

Troubleshooting and tips

The external monitor remains blank

Monitor

Cause

Troubleshooting

Monitor is switched off.

Switch the external monitor on.

Power saving has been activated (monitor is
blank).

Press any key to continue.

Brightness is set to dark.

Adjust the brightness of the monitor.

Screen output is set to the notebook’s LCD
screen

Press the key for changing over the screen
output, see

"Hot Keys", Page 26

.

The external monitor’s AC cable or data cable is
not connected properly.

Switch off the external monitor and the
notebook.

Check whether the AC cable is plugged
properly into the external monitor and into
the power outlet.

Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).

Switch on the external monitor and the
notebook.

The external monitor is blank or the image is unstable

Monitor

Monitor

Cause

Troubleshooting

The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.

Terminate the application program under
Windows by pressing

Alt

+

F4

. If the

error persists after terminating the program,
use the key for switching the screen output
(see

"Hot Keys", Page 26

), in order to switch

to the LCD screen of the notebook. Change
the following setting:

Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.

Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.

64

Fujitsu

Summary of Contents for LIFEBOOK U939

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U939 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2019 Fujitsu America Inc All rights reserved FPC65 7997 01 ...

Page 3: ...10 Important notes 13 First time setup of your device 18 Working with the notebook 21 Security functions 45 Connecting external devices 52 Removing and installing components during servicing 58 Settings in BIOS Setup Utility 59 Troubleshooting and tips 62 Technical data 69 Manufacturer s notes 73 Appendix 80 Index 92 ...

Page 4: ...marks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or tradema...

Page 5: ...0 Working with the notebook 21 Status indicators 21 Switching the notebook on 23 Switching the notebook off 23 Keyboard 24 Hot Keys and function keys 26 F Lock setting 28 Key combinations 29 Virtual number keys 30 Backlit keyboard 30 Country and keyboard settings 30 Touchpad and touchpad buttons 31 Moving the pointer 31 Selecting an item 31 Executing commands 31 Dragging items 32 Touchscreen LCD s...

Page 6: ... hard disk 49 Trusted Platform Module TPM device dependent 50 Enabling TPM 50 Disabling TPM 50 Smart Card reader 51 Inserting the Smart Card 51 Connecting external devices 52 HDMI port 52 Connecting an external monitor to the dock 53 Connecting USB devices 54 USB port Intel ThunderboltTM 3 with charging function and display port USB Type C 55 USB port with charging function Anytime USB charge 56 H...

Page 7: ...1 USB Type C port replicator optional 72 USB Type C port replicator network adapter optional 72 Manufacturer s notes 73 Disposal and recycling 73 Recycling your battery 73 DOC Industry CANADA Notices 74 UL Notice 74 ENERGY STAR Compliance 75 FCC and IC Regulatory Information 76 Regulatory Notes and Statements 76 Canadian Notice Avis pour le Canada 79 Canadian Notice 79 Avis pour le Canada 79 Appen...

Page 8: ...Contents 6 Fujitsu ...

Page 9: ...00 Declares that product Base Model Configuration FUJITSU LIFEBOOK U939 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation 1 1 Declaration of confo...

Page 10: ...u Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ...

Page 11: ... g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross...

Page 12: ...f the device Please familiarise yourself with these components before you start to work with the device Front 9 7 8 5 5 6 1 3 2 1 4 2 1 Microphone optional 2 Infra red camera sensors optional 3 WebCam optional 4 WebCam LED optional 5 Status indicators 6 On Off button 7 Fingerprint sensor optional or palm vein sensor optional 8 Touchpad buttons 9 Touchpad 10 Fujitsu ...

Page 13: ...ay port optional 3 USB port Intel ThunderboltTM 3 USB Type C with display port optional 4 HDMI port 5 USB port 3 1 Gen1 with charging function USB Type A Anytime USB charge 6 Headset connection 7 SmartCard reader Right hand side 1 2 3 4 1 Slot for memory cards 2 USB port 3 1 Gen1 USB Type A 3 LAN connector removable 4 Security Lock fixture Fujitsu 11 ...

Page 14: ...Ports and controls Bottom 2 1 1 1 Speaker 2 Battery reset button recessed 12 Fujitsu ...

Page 15: ... notes Importantnotes Notes This chapter contains essential safety information which must be followed when working with your notebook Other notes also provide useful information which will help you with your notebook Fujitsu 13 ...

Page 16: ...fter using the device Do not place the device on uneven or unstable surfaces Do not place any objects on the device Do not apply any pressure to the device Do not use the corners of the display to move it Turn the display carefully In doing so do not use excessive force Lift and carry the device by holding it at the bottom and not just at the display Prevent harsh impacts vibrations and shaking of...

Page 17: ...adio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 39 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they are not in use If you use the energy saving functions the notebook uses less...

Page 18: ...ebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio component there Take the necessary travel adapters with you when traveling ...

Page 19: ...rmal household cleaners and polishes can damage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Cleaningthetouchpad LCDscreen CrystalViewscreen To pre...

Page 20: ... the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices...

Page 21: ...may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Please follow the safet...

Page 22: ...on the shortcut Fujitsu BonusApps In the dialog box User Account Control by clicking Yes confirm you wish to enter Fujitsu Bonus Apps Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications Applications that are already installed appear in grey those that are available for installat...

Page 23: ...ecting external devices Page 52 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 13 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions F Fujitsu 21 ...

Page 24: ...tor Batterysymbol Batteryindicator Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of its maximum capacity The indicator is...

Page 25: ... The key combination Fn Rol has been pressed The effect that this key has varies between applications Switching the notebook on Open the LCD screen Switchingon Press the ON OFF button for about one second to switch on the notebook The power on indicator of the notebook is lit Switching the notebook off Back up your data and close all applications before you switch off your device Otherwise data mi...

Page 26: ...ing system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example applies when the Caps Lock key has not been activated The illustration may differ from your device variant Key Description Backspace The correction key ...

Page 27: ...ows key The Windows key will toggle between the startup screen and the most recently used application Windowskey Alt key When pressing the Alt key special functions are activated when it is pressed in combination with other keys Context Menu key The Context Menu calls up the menu for the active application Ctrl key When pressing the Ctrl key special functions are activated when it is pressed in co...

Page 28: ...ow on the keyboard is labeled with Hot Keys and Function Keys 1 2 3 1 Upper keyboard row 2 Hot Key 3 Function key Hot Keys HotKeys The symbols on the top of the keys represent Hot Keys The Hot Keys are used to turn on off and control notebook functions such as speakers microphone volume and brightness Hot Keys are comfort functions The Hot Keys can be activated as the primary key function when Win...

Page 29: ... saving functions Use this Hot Key to activate the energy saving functions see chapter Using the energy saving functions Page 36 Energysavingfunctions Switch between display outputs Use this Hot Key to select which screen s is are used for display if an external monitor is connected Screen output is possible only on the LCD screen of the notebook on the LCD screen of the notebook and the external ...

Page 30: ...ith the F Lock key you can set either the hotkeys or the function keys as the primary function for the upper key row F Lock is disabled by default in the delivery state By pressing Fn Esc F Lock is switched on and off When F Lock is switched on it is activated like the Caps Lock key When changing the F Lock setting the primary and secondary key functions change as follows Status Hot Key Function k...

Page 31: ...f see chapter F Lock setting Page 28 Switch between open applications This key combination is used to switch between open applications Alt Tab Open Windows Security or Task Manager This key combination opens the Windows Security window or Task Manager Ctrl Alt Del Shift Back tab This key combination moves the cursor back to the previous tab stop Shift Tab Backtab Switch the scroll lock on off This...

Page 32: ... 3 0 1 Valid characters if the Num Lk key is not activated 2 Valid characters if the Num Lk key is activated Further information about the status indicators can be found in chapter Status indicators Page 21 Backlit keyboard Keyboard Backgroundlighting On this keyboard version the background lighting on the keyboard can be switched on and off by pressing the key combination Fn space bar repeatedly ...

Page 33: ...te commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad by pressing key F6 so that you cannot move the pointer on the monitor unintentionally see chapter Hot Keys Page 26 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once o...

Page 34: ...monitor of your notebook is optimally set at the factory As per the current state of production technology an absolutely error free screen display cannot be guaranteed There may be a few consistently bright or dark pixels image elements Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease during the period of use of the notebo...

Page 35: ... drag apps or widgets onto the start up screen in this way Double tap To increase the size of a view quickly tap twice on a web page map or another screen If you double tap on a picture in a browser it will be enlarged another double tap makes it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving two fingers apart on the touchscreen and reduce it by moving you...

Page 36: ...attery Battery During use as a portable the notebook runs on its built in battery You can increase the service life of the battery by caring for the battery properly The average battery service life is around 500 charge discharge cycles You can extend the battery service life by taking advantage of the available energy saving functions Charging caring for and maintaining the battery Battery Batter...

Page 37: ... from the AC adapter of the notebook and if relevant also from the dock Press a pen or a piece of wire e g a paper clip firmly into the opening of the ON OFF button for the battery to switch the system off The device is deactivated Switching the battery on Connect the device to the AC adapter of the notebook or to the dock Switch the device on again Fujitsu 35 ...

Page 38: ... Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an e...

Page 39: ...lity Function Manager you can also switch between these two settings under Windows For this in Function Manager select menu item Fan with the selection options Quiet Mode corresponds to Silent and Normal Mode Memory cards Slot Your notebook is equipped with an integrated memory card reader Follow the manufacturer s instructions when handling the memory cards Memorycard Supported formats Your noteb...

Page 40: ...aker and microphones Microphone Speaker Subwoofer Volumecontrol You can find information about the exact position of speakers and microphones in chapter Ports and controls Page 10 Please refer to chapter Hot Keys Page 26 for information on setting the volume and also enabling disabling the speakers using key combinations When you connect headphones or external speakers the built in speakers are di...

Page 41: ...the wireless LAN antenna and the Bluetooth module are turned off You can turn the installed radio components on and off individually using the radio components settings Observe the additional safety instructions for devices with wireless components in the section Important notes Page 13 Details on using a wireless LAN can be found in the online help system included in the wireless LAN software For...

Page 42: ...on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer...

Page 43: ...board All you have to do is connect the notebook to the dock to work with your peripheral devices Ports on the dock Dock Connections 1 9 10 8 3 4 5 6 2 7 2 8 1 Combined headphones microphone port 2 USB port 3 1 Gen 1 USB Type A 3 VGA monitor port 4 HDMI 5 Display Port 6 LAN port 7 USB 3 1 Gen 1 port for data connection only USB Type C 8 ON OFF button with power on indicator 9 DC input connector DC...

Page 44: ...e Do not expose the dock to extreme environmental conditions Protect the dock against dust humidity and heat Connecting the AC adapter to the port replicator 3 1 2 Connect up the power cable 1 to the network adapter provided for the device see chapter Technical data Page 69 Plug the AC cable into the power outlet 2 Connect the AC adapter cable to the DC jack DC IN of the port replicator 3 When the...

Page 45: ...of the notebook 1 2 Connect the end of the USB cable USB Type C to the USB Intel ThunderboltTM 3 port with charging function and display port USB Type C on the notebook 1 Connect the other end of the USB cable USB Type C to the USB 3 1 Gen 1 port for data connection and power supply USB Type C on the port replicator 2 Fujitsu 43 ...

Page 46: ...rating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the notebook for approx four seconds The notebook will switch off Any data not saved may be lost Disconnecting the notebook from the port replicator Pull the supplied USB cable USB Type C out of the USB Intel ThunderboltTM 3 with charging function and display po...

Page 47: ...tringent the Fujitsu Service Desk will no longer be able to reset the password The system may then remain unusuable indefinitely Fujitsu therefore recommends always setting up a Supervisor password with the setting of Password Severity Strong Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the device configuratio...

Page 48: ... to use the palm vein scanner 1 Work Place Protect can be found under Fujitsu Bonus Apps You will find the shortcut under Start Fujitsu Extras Application Double click on the shortcut A window with a selection of apps appears Select Work Place Protect and install the app You can also find the software on the Fujitsu Support site Using the Security Lock Your device comes with a Security Lock mechan...

Page 49: ... to Stringent the Fujitsu Service Desk will no longer be able to reset the password The system may then remain unusuable indefinitely Fujitsu therefore recommends always setting up a Supervisor password with the setting of Password Severity Strong Protecting BIOS Setup Utility supervisor password and user password If you have opened these operating instructions on the screen we recommend that you ...

Page 50: ...IOS Setup Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Start the BIOS Setup Utility and go to the Security menu When changing the password...

Page 51: ...eboot You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If you do not want to change any other settings you can exit BIOS Setup Utility Select the Save Changes Exit opt...

Page 52: ...ty Chip menu item appears If the TPM was already in use you can use Clear Security Chip to clear the holder in the TPM With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu P...

Page 53: ...sword protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into the Smart Card reade...

Page 54: ...USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external devices require special drivers see the operating system and external device documentation HDMI port HDMIport The HDMI port on your...

Page 55: ...nitor VGAsocket Monitorport Monitorport Analog external monitor port VGA on the optional dock Digital Display Port on the optional dock Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor and the LCD screen of the ...

Page 56: ...ata transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 generation 1 has a data transfer rate of up to 5 Gbit s USB 3 1 generation 2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data ca...

Page 57: ...he BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 59 The notebook can be supplied with power via this USB port using the USB Type C port replicator which is available as an accessory USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Addit...

Page 58: ...external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switche...

Page 59: ...via the headset port Connect the audio cable to the external device Connect the audio cable to the headset port on the notebook The internal speakers are disabled If you buy a cable from a specialized dealer please note the following information The headset port on your notebook is a 3 5 mm jack If you want to connect a headset headphones or speaker you will need a 3 5 mm jack plug Fujitsu 57 ...

Page 60: ...nd installing components during servicing Only qualified technicians should repair your notebook Unauthorized opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Incaseofservice 58 Fujitsu ...

Page 61: ...e BIOS processor and notebook System Set date and time configure SATA drive Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtili...

Page 62: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 63: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 64: ...he BIOS Setup settings after receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configurat...

Page 65: ...e date and time in the Main menu Date and time are still set incorrectly after switching on the notebook Please contact your sales outlet or our hotline service desk When certain characters are entered on the keyboard only numerals are written Cause Troubleshooting The virtual number keys of your device are activated see Virtual number keys Page 30 Press the Num button The notebook s LCD screen re...

Page 66: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 67: ...ram or restart the notebook by restarting the operating system or switching the device off and back on again The battery is dead Charge the battery or Connect the AC adapter to the notebook The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that the printer is switched on and ready for operation refer to the documentation supplied with the...

Page 68: ...found in the help files Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Check to ensure that you have inserted your SmartCard in the SmartCard reader the right way round Check whether the Smart Card you are using is supported Your Smart Card must comply with the ISO standard 7816 1 2 3 and 4 Smart Card PIN forgotten Cause Troubleshooting PIN forgotten If y...

Page 69: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 70: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 71: ...ensions Width x Depth x Height 309 mm x 212 mm x 15 5 mm excl rubber feet 12 1654 inch x 8 345 inch x 0 61 inch excl rubber feet Weight about 916 g with 50 Wh rechargeable battery about 2 02 lb with 50 Wh rechargeable battery Main memory LPDDR3 memory 8 or 16 GB max solder down modules The data sheet for the device offers further technical data You can find the data sheet on your device or online ...

Page 72: ...8 independent channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20 MHz channels and combines them into one 40 MHz channel It is actually 12 non overlapping channels with channel bonding and 24 without Also it is 1 non overlapping channel in 2 4 GHz when channel bonding is used 802 11ac 5 independent channels Maximum recommended numbe...

Page 73: ...le battery 25 Wh Rated voltage 7 2 V Rated capacity 3490 mAh Type Lithium ion Exchangeability By authorized service provider CR1620 button cell battery Type Lithium metal Exchangeability By authorized service provider Notebook network adapter Technicaldata Electrical data Primary 65 W Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Secondary Rated voltage 19 V Max r...

Page 74: ... mm stereo mini jack USB Type C port replicator network adapter optional Only connect the 90 W adapter to the USB Type C port replicator The following technical data applies to the network adapter included in the delivery scope of the notebook and the USB Type C port replicator which can be ordered as an option Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic...

Page 75: ...attery Recycling Corporation RBRC a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to th...

Page 76: ...your notebook equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a ...

Page 77: ...ter goes into Sleep mode after 10 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also mak...

Page 78: ...and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthori...

Page 79: ...he equipment and the receiver 3 Connect the equipment to an outlet on a circuit different from the one the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that thes...

Page 80: ...hout an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device must not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation Modifications not expressly authorized by Fu...

Page 81: ...LAN devices Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément ...

Page 82: ...y to ensure its correct operation Keep this manual in a safe place for future reference Wireless LAN Devices Covered by this Document This document is applicable to systems containing the following device Intel Dual Band Wireless AC 9560 BT v5 0 Characteristics of the WLAN Device This device is compliant with SAR for general population uncontrolled exposure limits This device has been tested and m...

Page 83: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Page 84: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Page 85: ...h operation of WLAN devices in IEEE802 11b g n modes Symptoms of interference include reduced throughput intermittent disconnects and many frame errors It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device Deactivating Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances to extend battery ...

Page 86: ...ing Windows The WLAN device can be configured to establish a wireless network connection using the software integrated in Windows The software supports the current industry standard security solutions Pre defined parameters will be required for this Please ask your network administrator for these parameters Connection to the network After you have configured your computer you can connect to an act...

Page 87: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 88: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Page 89: ...LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The transmitter used in this system must not be operated together with other antennas or transmitters Canadian Notice To prevent radio interference to licensed services this system is designed for use in indoor spaces in buildings and not directly at window openings to allow a maximum shielding War...

Page 90: ...stalled an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed anything new Reset your PC Your PC won t start and you ve created a recovery drive Use a recovery drive to reinstall Windows Your PC won t start and you haven t created a recovery drive Use installation media to reinstall Windows Restore from a system restore poi...

Page 91: ...ilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 Connect the recovery drive and turn on your PC 2 On the Choose an option screen select Troubleshoot Reset this PC and then choose the reset option that s best for you If that doesn t fix the problem try Troubleshoot Recover from a drive This will remove your personal files apps and drivers you installe...

Page 92: ... downloaded yet 2 When the software packages are downloaded from the web it is important to download the Auto Installer Software package and the model language specific Readme file if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package folder and Readme file in the same location as the other software folders Otherwise auto installation of...

Page 93: ... Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http www shopfujitsu com CSPortal support do srch DOWNLOADS Fujitsu 91 ...

Page 94: ...Apps 20 C Caps Lock indicator 23 Caps Lock key 25 Choose a location 19 Cleaning 17 Cleaning the touchpad 17 Components Installing Removing 58 Configuration BIOS Setup Utility 59 Configuring hardware 59 Configuring system 59 Connecting audio devices 57 Connecting headphones 57 Connections Dock 41 Crystal View screen cleaning 17 Ctrl Alt Del 29 Cursor control 25 Cursor keys 25 D Date not correct 63 ...

Page 95: ...ry card handling 37 inserting 37 removing 38 Microphone 38 Mobile operation 15 Monitor connecting 53 no image 64 remains blank 64 unstable image 64 Monitor port see VGA socket 53 N Notebook before traveling 16 cleaning 17 does not start 65 not working 65 operating 21 switching off 23 transporting 15 Notes 13 disposal recycling 73 Energy saving 15 LCD screen 32 Transport 15 Num Lock indicator 22 Nu...

Page 96: ...or the first time 20 System settings BIOS Setup Utility 59 T Tab key 24 Technical data 69 AC adapter 71 notebook 69 The wireless connection to a network does not work 66 Time not correct 63 Tips 62 Touchpad 27 31 buttons 31 dragging items 32 executing commands 31 moving the pointer 31 selecting an item 31 switch off 27 Touchpad keys 27 TPM 50 Transport 15 Damage during transportation 18 Traveling ...

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