Fujitsu Lifebook U939X, Operating Manual

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U939X ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2019 Fujitsu America Inc All rights reserved FPC65 7992 01 ...

Page 3: ...f your device 20 Working with the notebook 24 Security functions 61 Connecting external devices 70 Removing and installing components during servicing 75 Settings in BIOS Setup Utility 76 Troubleshooting and tips 79 Technical data 88 Manufacturer s notes 93 FCC and IC Regulatory Information 96 Canadian Notice Avis pour le Canada 99 Appendix 100 Index 113 ...

Page 4: ... countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademarks of HDMI Licensing LLC in the United States and or other countries Adobe A...

Page 5: ... Pro and Home configurations 23 Activate Apps Windows 10 S configurations 23 Working with the notebook 24 Status indicators 24 Opening the notebook 26 Switching the notebook on 27 Programming the ON OFF button 27 Different ways to use your notebook 28 From notebook to Tablet PC 28 Select display orientation portrait or landscape format 29 From Tablet PC to notebook 30 Switching off the notebook 31...

Page 6: ...the fingerprint sensor configuration dependent 63 Configuring the palm sensor configuration dependent 64 Using the Security Lock 64 Configuring password protection in BIOS Setup Utility 65 Protecting BIOS Setup Utility supervisor password and user password 65 Password protection for booting the operating system 67 Password protection for the hard disk 67 Smart Card reader configuration dependent 6...

Page 7: ... blank or the image is unstable 82 The cursor does not correctly follow the stylus movements 83 Stylus input not working 83 The notebook does not start after switching it on 83 The notebook stops working 83 The printer does not print 84 The wireless connection to a network does not work 84 The battery discharges too quickly 84 Smart Card reader is not recognized 85 Smart Card PIN forgotten 85 Smar...

Page 8: ...re Using the Optional Wireless LAN 100 Wireless LAN Devices Covered by this Document 100 Characteristics of the WLAN Device 100 Wireless LAN Modes Using this Device 101 Deactivating Disconnecting the WLAN Device 103 Configuring the Wireless LAN 104 Configuring the WLAN Using Windows 104 Connection to the network 104 Troubleshooting the WLAN 105 Using the Bluetooth Device 107 Image Backup and Recov...

Page 9: ... with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation This device is compliant with SAR or general population uncontrolled exposure limits of FCC rules and KDB procedures tested in accordance with IEEE1528 201...

Page 10: ...Conformity declaration 1 1 Conformity declaration 8 Fujitsu ...

Page 11: ...u Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ...

Page 12: ... g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross...

Page 13: ...amiliarize yourself with these items before you start to work with the device Opened notebook 7 7 10 8 6 4 5 9 1 3 1 2 1 Microphone 2 Infra red camera 3 Camera LED 4 Shortcut button for Microsoft Windows Ink 5 Tablet mode camera 6 Status display tablet mode camera 7 Status indicators 8 Fingerprint sensor or palm print sensor configuration dependent 9 Touchpad 10 Touchpad keys Fujitsu 11 ...

Page 14: ...t 3 0 with charging function USB Type A Anytime USB charge 6 Combined headphones microphone port 7 Speakers 8 SmartCard reader The descriptions in this document show the standard product configuration with Intel ThunderboltTM 3 Alternative USB configurations without Intel ThunderboltTM 3 are also available for projects Pos 2 USB 3 1 Gen2 port with charging function and DisplayPort USB Type C Pos 3...

Page 15: ... 7 8 9 2 1 1 Retaining lug for optional pin thread 2 Stylus slot 3 SIM card slot configuration dependent protected by cover 4 Speaker 5 On Off button 6 Memory card slot 7 USB port 3 0 USB Type A 8 LAN port 9 Security Lock device Fujitsu 13 ...

Page 16: ...Ports and controls Underside 1 1 Battery reset button recessed 14 Fujitsu ...

Page 17: ...lead a chemical which in California is held to be a possible cause of birth defects and other damage to fertility Wash your hands after using the device Do not place the device on uneven or unstable surfaces Do not place any objects on the device Do not apply any pressure to the device Do not use the corners of the display to move it Turn the display carefully In doing so do not use excessive forc...

Page 18: ...o hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 55 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they are ...

Page 19: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Page 20: ...g jolts and bumps use a notebook carrying case to transport your notebook Storing the notebook If storing your notebook for a month or longer turn it off fully charge the battery then remove and store all the Lithium Polymer batteries in a suitable location Store your notebook in a cool dry location Temperatures should remain between 13 ºF 25 ºC and 140 ºF 60 ºC Store your notebook and batteries s...

Page 21: ...re that no liquid enters the notebook The LCD screen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Touchpad LCDscreen You can clean the housing surface with a dry cloth If very dirty use a damp cloth dipped in mild detergent and wrung out thoroughly To clean the keyboard and the tou...

Page 22: ... the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices...

Page 23: ...device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingreadytouse ACadapter Please follow th...

Page 24: ...tem is pre installed on the hard disk 1 2 Press the On Off button 1 for approx 1 second to switch on the device The operating display 2 lights up while the system is switched on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions on the Internet at http windows microsoft com 22 Fujitsu ...

Page 25: ...tion appear in blue To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multiple applications are selected to install but one of them needs a reboot the system will reboot and continue installing the rest of the selected appli...

Page 26: ...ecting external devices Page 70 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 15 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions F 24 Fujitsu ...

Page 27: ...s not connected Batterystatusindicator Batterysymbol Batteryindicator Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of it...

Page 28: ... type will appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Scroll Lock indicator Indicator ScrollLock The indicator is illuminated The key combination Fn Rol has been pressed The effect that this key has varies between applications Opening the notebook Open the LCD screen 26 Fujitsu ...

Page 29: ...itched on Programming the ON OFF button You can program the ON OFF button Operating system Menu Windows 10 Pro Home and S Windows 10 Start Control Panel Browse Control Panel Power Options Choose what the power buttons do If you have assigned a password you must enter this when requested to do so in order to start the operating system Detailed information can be found in the chapter Security functi...

Page 30: ...erent usage situations Laptop Mode Stand Mode Tent Mode Tablet Mode OS mode Desktop Tablet Auto rotation OFF ON Windows 10 Pro Keyboard Touchpad ON OFF OS mode Desktop Desktop Tablet Auto rotation OFF OFF ON Keyboard OFF Windows 10 S Touchpad ON ON ON OFF From notebook to Tablet PC Raise the LCD screen into a vertical position 28 Fujitsu ...

Page 31: ...format Portraitformat Displayorientation You can choose to use either portrait or landscape for the display or whether the screen orientation should automatically adjust to the orientation of the tablet PC You can change these settings under Control Panel Hardware and Sound Windows Mobility Center Rotate screen In the settings there are profiles saved for operation with different screen orientatio...

Page 32: ...Working with the notebook From Tablet PC to notebook Raise the LCD screen into a vertical position Fold the monitor down until the desired position is reached 30 Fujitsu ...

Page 33: ...Working with the notebook Switching off the notebook Notebook Close all applications and then shut down your operating system please refer to the Operating system manual Fujitsu 31 ...

Page 34: ...writing recognition For detailed information on handwriting recognition see the documentation for your operating system At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic ...

Page 35: ...wever you can set the brightness of your monitor individually Synchronizing the display on the LCD screen and an external monitor For more information please refer to Chapter Hot Keys Page 44 under Switching between display outputs Never lift or carry the device by holding onto its LCD screen Excessive stress can damage the LCD screen Always lift or carry the device with both hands on the base of ...

Page 36: ...operation of the device Please see chapter Calibrating the stylus Page 37 for instructions on how to calibrate your device to use Dual Digitizer Technology Please note There are separate calibration programs available for calibrating the stylus and for calibrating finger based operation Do not use the calibration tool for the stylus to calibrate finger based operation Using the stylus Pen 2 3 5 4 ...

Page 37: ... the tip e g with the tip pointing down in a pen container If the stylus is stored with the tip pointing down this may have an adverse effect on the stylus mechanism particularly under high temperatures In this case the stylus tip may react as though it is constantly being pressed down To avoid damage the stylus should be stored in the slot when not in use The stylus can be influenced by electroma...

Page 38: ...ht side of the device the charging contacts on the pin point towards the left starting from the next view 1 Energy saving functions of the stylus To save energy the stylus automatically switches off after 10 minutes of inactivity and switches to power saving mode The stylus automatically returns to normal operating mode when the stylus tip is touched again 36 Fujitsu ...

Page 39: ...charged Adjusting the stylus Operating system Menu Windows 10 Pro Home and S Under System Control Hardware and Sound Pen and Touch you can make various settings for the stylus Calibrating the stylus Before first use with the stylus you must calibrate your Tablet PC via the operating system so that it recognizes the stylus as accurately as possible You should also always repeat the calibration if t...

Page 40: ... the pin thread optional To prevent the pin from dropping out or to avoid losing it you should secure it with an optionally available pin thread Secure one end of the pin thread to the pin and the other end to the notebook 38 Fujitsu ...

Page 41: ... select and execute commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via the keyboard so that you cannot move the pointer on the monitor unintentionally see chapter Hot Keys Page 44 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the ...

Page 42: ...over the life of the notebook The keyboard has been designed to provide all the functions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows operating system Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The following illustr...

Page 43: ...y will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLockkey Shift Shift key The shift causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Shiftkey Shift Fn key The Fn key enables the special functions indicated on overlay key...

Page 44: ...moves the cursor to the end of the line document page cell or screen depending on where it is displayed Bilingual keyboard Insert key With the Insert Insert Insér key you change between two input modes 1 Typeover mode when typing you overwrite the character at the current cursor position 2 Insert mode when typing another character is inserted at the current cursor position All characters to the ri...

Page 45: ...ou can output the characters that are on the lower right of the keys The key assignment shown below may be different from the keyboard layout of your device variant 7 8 9 4 5 6 1 2 3 0 1 The characters are valid when the Num Lk bilingual keyboard Num Lk Num key is not active 2 The characters are valid when the Num Lk bilingual keyboard Num Lk Num key is active Further information about the status ...

Page 46: ... Windows starts see Chapter F Lock setting Page 46 Hot Key Description Switching the microphone on off This Hot Key switches the microphone off or on Switch Switch Switch the speakers on and off This Hot Key switches your notebook s speakers off and on Switching Switching Decrease the volume This Hot Key reduces the volume of the internal speakers Decrease Increase volume This Hot Key increases th...

Page 47: ...ate screenshot With this Hot Key a screenshot of the current screen image is created and stored in the clipboard Bilingual keyboard Switch virtual number keys on off This Hot Key switches the virtual number pad off or on The characters marked at the top right of the keys are displayed These functions are not available when the system is at high load Function keys The symbols below the keys represe...

Page 48: ...ary function They are used by pressing Fn Hot Key The function keys become the primary function They can used by simply pressing the Function Key Key combinations Keycombinations The key combinations described below apply when using Microsoft Windows operating systems Some of the following key combinations do not function in other operating systems or with certain device drivers Other key combinat...

Page 49: ...eyboard Switch the scroll lock on off This key combination activates special functions which differ from application to application Fn ScrollLock Control keyboard backlight This key combination switches between the keyboard backlight settings low high and off configuration dependent Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system In ad...

Page 50: ...e shortcut button 1 Backlit keyboard Keyboard Backgroundlighting On this keyboard version the background lighting on the keyboard can be switched on and off by pressing the key combination Fn space bar repeatedly and you can also select between two levels of brightness In battery mode it is advisable to switch on the background lighting when required and to use the level with the lower brightness ...

Page 51: ...ay only lights up while the camera is active The picture quality depends on the lighting conditions and the software being used In each case you can only operate the camera with one application e g an Internet telephony program or a video conference program that supports a camera When using the camera the Notebook support must not wobble The camera adapts automatically to ambient lighting conditio...

Page 52: ... can charge the battery by connecting the notebook to the AC adapter see Connecting the AC adapter Page 21 Note that the rechargeable battery is not charged if it has a charge status of between 90 and 100 If the rechargeable battery charge level is below 90 and if the mains adapter is connected the rechargeable battery will be charged up to 100 If the battery is running low you will hear a warning...

Page 53: ...ings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an energy saving mode If the built in battery is nearly flat close all open files and do not go into energy saving mode If you do not inte...

Page 54: ...l up the BIOS Setup Utility In the menu Advanced Miscellaneous Configurations select the function Fan Control Select the setting Normal or Silent Calling up and using the BIOS Setup Utility is described in the section Settings in BIOS Setup Utility Page 76 With the Fujitsu Utility Function Manager you can also switch between these two settings under Windows For this in Function Manager select menu...

Page 55: ...ormats Your notebook supports the following formats Secure Digital SDTM Card SDHC SDXC Inserting the memory card Slide the memory card into the slot until you feel it engage The label area must be facing upward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Fujitsu ...

Page 56: ...hone Microphone Speaker Volumecontrol You can find information about the exact position of speakers and microphones in chapter Ports and controls Page 11 Please refer to chapter Hot Keys Page 44 for information on setting the volume and also enabling disabling the speakers using the keyboard If you attach an external microphone the built in microphone is disabled When you connect headphones or ext...

Page 57: ...etooth The wireless component indicator will illuminate when one or more wireless components are switched on The Bluetooth module and the wireless LAN transmission unit antenna will all be switched off when you switch off the wireless components Observe the additional safety instructions for devices with wireless components in the section Important notes Page 15 Details on using a wireless LAN can...

Page 58: ...on the notebook in the direction of the arrow 2 1 Push the LAN adapter upwards in the direction of the arrow 1 Plug the network cable into the LAN adapter 2 Connect the network cable to your network port Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer...

Page 59: ...board All you have to do is connect the notebook to the dock to work with your peripheral devices Ports on the dock Dock Connections 1 9 10 8 3 4 5 6 2 7 2 8 1 Combined headphones microphone port 2 USB port 3 1 Gen 1 USB Type A 3 VGA monitor port 4 HDMI 5 Display Port 6 LAN port 7 USB 3 1 Gen 1 port for data connection only USB Type C 8 ON OFF button with power on indicator 9 DC input connector DC...

Page 60: ...heat sensitive surface Do not expose the dock to extreme environmental conditions Protect the dock against dust humidity and heat Connect the AC adapter to the dock 3 1 2 Connect the power line 1 to the network adapter provided for use with the device see chapter Technical data Page 88 Plug the AC cable into the power outlet 2 Connect the AC adapter cable to the DC jack DC IN of the dock 3 When th...

Page 61: ... the DC jack DC IN of the notebook 1 2 Connect one end of the USB cable USB Type C to USB port 3 1 Gen 1 with charging function USB Type C to notebook 1 Connect the other end of the USB cable USB Type C to USB port 3 1 Gen 1 for data connection and power supply USB Type C to the dock 2 Fujitsu 59 ...

Page 62: ...ut down your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the notebook for approx four seconds The notebook will switch off Any data not saved may be lost Disconnecting the notebook from the dock Disconnect the supplied USB cable USB Type C from the USB 3 1 Gen 1 port USB Type C on the notebook 60 Fujit...

Page 63: ...xternal hard drives CDs DVDs or Blu ray Discs Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance In the BIOS setup utility menu Security if you alter the Passw...

Page 64: ...t alphanumeric characters Specify at least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired Boot from Removable Media Prevents unauthorized booting of an operating system from external media e g USB stick USB CD ROM drive etc In the BIOS Setup go to the Security menu and edit the Boot from Removable Media option Owner ...

Page 65: ...ingerprintsensor Fingerprintsensor The fingerprint sensor can record the image of a fingerprint With additional fingerprint software this image can be processed and used instead of a password 1 Install the fingerprint software to be able to use the fingerprint sensor 1 Fujitsu 63 ...

Page 66: ...or in the appendix Miscellaneous Information The hand vein sensor is not supported by the Windows 10 S configurations Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the u...

Page 67: ... to Stringent the Fujitsu Service Desk will no longer be able to reset the password The system may then remain unusuable indefinitely Fujitsu therefore recommends always setting up a Supervisor password with the setting of Password Severity Strong Protecting BIOS Setup Utility supervisor password and user password If you have opened these operating instructions on the screen we recommend that you ...

Page 68: ...IOS Setup Utility Please note that the user password only provides access to a few of the BIOS settings Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password Password Supervisorpassword Userpassword Start the BIOS Setup Utility and go to the Security menu When changing the password...

Page 69: ...eboot You will be prompted to enter your password the supervisor password Deactivating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the Disabled option and press the Enter key If you do not want to change any other settings you can exit BIOS Setup Utility Select the Save Changes Exit opt...

Page 70: ...an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into...

Page 71: ...r in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys From the Exit menu select the option Exit Saving Changes Press the Enter key and select Yes The notebook restarts and the TPM is switche...

Page 72: ... drivers see the operating system and external device documentation Connecting an external monitor An analog monitor is connected to the analog VGA monitor port on the optional port replicator with a digital monitor connected to the display port The monitor output is simultaneously limited to a maximum of two monitors see Hot Keys Page 44 Section Swapping the monitor output Monitor VGAsocket Monit...

Page 73: ... hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 generation 1 has a data transfer rate of up to 5 Gbit s USB 3 1 generation 2 has a data transfer rate of up to 10 Gbit ...

Page 74: ...he BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 76 The notebook can be supplied with power via this USB port using the USB Type C port replicator which is available as an accessory USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Addit...

Page 75: ...ly if an external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook i...

Page 76: ...figurations You can connect a set of headphones However microphone line in and line out are not supported Connect the audio cable to the external device Connect the audio cable to the headphone port of the notebook The internal speakers are disabled If you purchase a cable from a retailer please note the following information The headphones microphone Line In Line Out headset combi port on your no...

Page 77: ...nd installing components during servicing Only qualified technicians should repair your notebook Unauthorized opening or incorrect repair may greatly endanger the user electric shock fire risk and will invalidate your warranty Components Incaseofservice Fujitsu 75 ...

Page 78: ...lating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility...

Page 79: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 80: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 81: ... the messages that appeared on the screen and information on acoustic signals Any changes you have made to the hardware or software since receiving the notebook Any changes you have made to the BIOS Setup settings after receiving the notebook Your system configuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile appl...

Page 82: ...can then restart it Help if problems occur Should you encounter a problem with your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your syst...

Page 83: ...rtual number keys of your device are activated see Virtual number keys Page 43 Press the Num button The notebook s LCD screen remains blank LCDscreen BlankLCDscreen Cause Troubleshooting Screen is switched off Press a key or touch the touchpad External monitor or television set connected Press the key for changing over the screen output see Hot Keys Page 44 The LCD screen of the notebook is diffic...

Page 84: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 85: ...e stylus battery The notebook does not start after switching it on Notebook Cause Troubleshooting The battery is dead Connect the notebook to the power supply via the AC adapter and charge the battery The AC adapter is not connected properly Check whether the AC adapter is properly connected to the notebook Switch the notebook on The notebook stops working Notebook Ending Cause Troubleshooting The...

Page 86: ...mponent is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too cold In this case the battery indicator flashes Move the notebo...

Page 87: ...ith a Supervisor PIN Smart Card lost Cause Troubleshooting Smart Card lost If you are working in a network contact your system administrator who can boot your notebook with a Supervisor Smart Card User and or supervisor SmartCard lost Cause Troubleshooting User and or supervisor SmartCard lost If you have lost your user SmartCard you can continue to work with the supervisor SmartCard If you have l...

Page 88: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 89: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 90: ... Camera Front camera FHD IR camera with status display Tablet mode camera 5 Mp autofocus with status display Graphics card Chip Intel UHD Graphics 620 Maximum resolution of the external monitor HDMI 4096 x 2160 pixels Dimensions Width x depth x height from 112 17 inch x 84 57 inch x 6 65 inch 309 mm x 214 8 mm x 16 9 mm Weight depending on extended version from 2 24 lbs 1 015 kg Input elements Tas...

Page 91: ... USB Type C Gen2 1x USB port 3 0 with charging function USB Type A Anytime USB charge 1 x USB port 3 0 USB Type A Security Lock 1 x Environmental conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 5 C 35 C 41 F 95 F Transport temperature 2K2 10 C 60 C 5 F 140 F Relative humidity 20 80 no condensation Operating altitude up to 2000 m Fujitsu 89 ...

Page 92: ...t channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20MHz channels and combines it into one 40MHz channel It is actually 12 non overlapping channels with channel bonding and 24 without Also it is 1 non overlapping channel in 2 4GHz when channel bonding is used 802 11ac 5 independent channels Maximum recommended number of computers to...

Page 93: ...ery For information on the batteries used in your device please see http solutions us fujitsu com www content support contact index php 4 cell rechargeable battery 50 Wh Rated voltage 14 4 V Rated capacity 3490 mAh Type Lithium ion Exchangeability By authorized service provider 2 cell rechargeable battery 25 Wh Rated voltage 7 2 V Rated capacity 3490 mAh Type Lithium ion Exchangeability By authori...

Page 94: ...ltage 19 V Max rated current 3 42 A An additional AC adapter or AC cable can be ordered at any time Power adapter port replicator Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Max rated current 1 5 A Secondary Rated power 90 W Rated voltage 19 V Max rated current 4 74 A An additional AC adapter or AC cable can be ordered at any time 92 Fujitsu ...

Page 95: ... to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a cooper...

Page 96: ... not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For co...

Page 97: ...ninutes and the computer goes into Sleep mode after 10 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that...

Page 98: ...ructions included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connectin...

Page 99: ...ect the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the distance between the equipment and the receiver 3 Connect the equipment to an outlet on a circuit different from the one the receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scienti...

Page 100: ...ada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device must not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation Modifications not expressly authorize...

Page 101: ... to LE LAN devices Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz confor...

Page 102: ...xpress Mini cards attached to the main board of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN device is Wi Fi certified and o...

Page 103: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Page 104: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Page 105: ...the 5 GHz RF band Wireless devices that transmit in the 2 4 GHz range may interfere with operation of WLAN devices in IEEE802 11b g n modes Symptoms of interference include reduced throughput intermittent disconnects and many frame errors It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device Deactivating Disconnecting the WLAN Device D...

Page 106: ... Windows X then select Control Panel from the menu 2 If the Control Panel is not in Classic View select Classic View from the left panel Double click the Network and Sharing Center icon 3 Select Setup a new connection or network 4 Depending upon what type of connection you would like to make make a selection For an infrastructure network select Manually connect to a wireless network 5 Enter the re...

Page 107: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 108: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Page 109: ... additional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption T...

Page 110: ... drive needed to hold the required data 1 From the taskbar search for Create a recovery drive and then select it You may be asked to enter an administrator password or confirm your selection 2 When the tool opens make sure Backup system files to the recovery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of files need to...

Page 111: ...t and Up arrow keys 3 Search Control Panel for Recovery 4 Select Recovery Open System Restore Next 5 Choose the restore point related to the problematic app driver or update and then select Next Finish Windows 10 S configurations 1 Navigate to Settings 2 Select Update security 3 In the left hand area click on Recovery 4 Under Reset this PC click on Get started 5 Depending on whether you want to sa...

Page 112: ... reinstall some of the Apps that were installed on your device when it was delivered Install all Apps from the Windows Store To access the Windows Store click on the Web Shortcuts under C Fujitsu Extras Support Softwares the hyperlinks in the following texts or visit http www fujitsu com us support App Link Anytime USB Charge Utility https www microsoft com store apps 9p6qzdc3lq6f Battery Change U...

Page 113: ...up dialog window enter your OS language and other preferences and click Next to continue Click Install now to proceed with reinstalling Windows At License terms check on I accept the license terms and click Next At Which type of installation do you want click on Custom Install Windows only advanced Delete all partitions on the drive and click Next Installation of Windows will start This will take ...

Page 114: ...essed 6 If the EULA is displayed for Fujitsu Software Auto Installer accept the EULA otherwise continue 7 The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from the support site 8 It is recommended that you install all the software in the listed order You can Select All to install the software in the order listed 9 Cli...

Page 115: ...notes 16 Bonus Apps 23 C Camera 49 Caps Lock indicator 26 Caps Lock key 41 Choose a location 21 Cleaning 19 Components Installing Removing 75 Configuration BIOS Setup Utility 76 Configuring hardware 76 Configuring system 76 Connecting audio devices 74 Connecting headphones 74 Connections Dock 57 Ctrl Alt Del 47 Cursor control 42 Cursor keys 42 D Date not correct 80 Decrease screen brightness 45 vo...

Page 116: ... blank 81 Line feed 41 M Making ready to use 21 Mechanical security 64 Memory card handling 53 inserting 53 removing 54 Microphone 54 Mobile operation 17 Monitor connecting 70 no image 82 remains blank 82 unstable image 82 Monitor port see VGA socket 70 N Notebook before traveling 17 cleaning 19 does not start 83 not working 83 operating 24 switching off 31 transporting 17 Notebook switching on 27...

Page 117: ...peakers off 44 speakers on 44 wireless components off 44 wireless components on 44 Switching on for the first time 22 System settings BIOS Setup Utility 76 T Tab key 41 The wireless connection to a network does not work 84 Time not correct 80 Tips 79 Touchpad 39 44 buttons 39 cleaning 19 dragging items 40 executing commands 39 Move pointer 39 selecting an item 39 switch off 44 Touchpad keys 44 TPM...