BX920 S3
Operating Manual
63
8
Troubleshooting and tips
V
CAUTION!
Follow the safety instructions in the "Safety notes and regulations"
manual or "
安全上のご注意
" and in chapter
"Important Information" on
page 27
.
If a fault occurs, attempt to resolve it using the measures described:
– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê
Switch off the server.
Ê
Contact our customer service team.
8.1
Server switches itself off
Server Management has detected an error
Ê
Check the Event Log of the management blade or – if ServerView
Operations Manager is installed – its error list or the ErrorLog file, and
attempt to eliminate the error.
8.2
Screen remains blank
1
Monitor is switched off
Ê
Switch on your monitor.
Screen has gone blank
Ê
Press any key on the keyboard.
1
In the case of a monitor connected locally via the Y cable, see
"Connecting devices" on
page 42
.