Fujitsu PRIMERGY RX200 S6, Operating Manual

Page 1: ...Operating Manual English PRIMERGY RX200 S6 Operating Manual April 2010 ...

Page 2: ...pyright and Trademarks Copyright 2010 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...assemblies and in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached m...

Page 4: ...mputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to n...

Page 5: ... Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include USB Flash Module UFM CSS Customer Self Service Replacing the lithium battery ...

Page 6: ...Operating Manual RX200 S6 ...

Page 7: ...ty 38 3 4 Transporting the server 38 3 5 Notes on installing the server in the rack 39 3 6 Environmental protection 40 4 Hardware installation 43 4 1 Unpacking the server 44 4 2 Installing removing the server in from the rack 45 4 2 1 Rack system requirements 45 4 2 2 Installation in PRIMECENTER DataCenter Rack 48 4 2 3 Installation in 3rd party racks 54 4 3 Connecting devices to the server 56 4 4...

Page 8: ...stallation Manager 75 5 3 4 Configuring the server and installing the operating system without ServerView Installation Manager 76 5 4 Cleaning the server 77 6 Property and data protection 79 6 1 BIOS Setup security functions 79 7 Troubleshooting and tips 81 7 1 Power on indicator remains unlit 81 7 2 Server switches itself off 82 7 3 Screen remains blank 82 7 4 Flickering stripes on monitor screen...

Page 9: ...6 8 1 2 4 Installing the HDD module 97 8 1 2 5 Removing the HDD module 98 8 1 3 Replacing a hot plug fan 100 8 1 3 1 Opening closing the fan cover 101 8 1 3 2 Exchanging the fan 102 8 2 Replacement of non hot plug components 104 8 2 1 Opening the server 104 8 2 2 Replacing a memory module 106 8 2 2 1 Removing the air cowl 106 8 2 2 2 Identifying a defective CSS component 107 8 2 2 3 Removing a def...

Page 10: ...Operating Manual RX200 S6 Contents ...

Page 11: ...scalability impressive reliability and excellent extension options are combined in a powerful design The Cool safe cooling concept with improved air flow cooling technology honeycomb design ensures the highest possible performance of the processors at work at the same time the system is extremely reliable thanks to the reduced heat dissipation The highly compact server occupies just one height uni...

Page 12: ...included with the ServerView Suite as a printed copy except for the Japanese market Safety notes and other important information manual 安全上の注意およびその他の重要情報 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポート サービス for the Japanese market PRIMERGY RX200 S6 Server Operating Manu...

Page 13: ...l The PDF files of the manuals can also be downloaded free of charge from the Internet The overview page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market please use the URL http primeserver f...

Page 14: ...s on page 87 CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises for more information on the behavior of these indicators see chapter Starting up and operation on page 61 and the ServerView Suite Local Service Concept LSC manual on the ServerView Suite DVD 2 In addition CSS errors are displayed in the ServerView Operations M...

Page 15: ...CAUTION When using the TPM note the program descriptions provided by the third party manufacturers You must also create a backup of the TPM content To do this follow the third party manufacturer s instructions Without this backup if the TPM or the system board is faulty you will not be able to access your data If a failure occurs please inform your service about the TPM activation before it takes ...

Page 16: ...sk drives an additional RAID controller must be installed SAS hard disk drives require an additional RAID controller Hybrid configurations of SAS HDDs SATA HDDs and SSDs within the same logical drive RAID array are not supported If the server has the corresponding RAID configuration HDD modules can also be replaced during operation Onboard SATA controller A 6 port SATA controller is integrated on ...

Page 17: ...0 are supported for internal hard disk drive configurations As an option a battery backup unit BBU can save the memory content even if the power fails Cache memory size of 512 Mbyte is available I For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 74 Further information on SAS SATA RAID controllers is provided in the Modular RAID Control...

Page 18: ...e time the system is extremely reliable thanks to the reduced heat dissipation Each processor has a heat sink Further cooling for the installed processors is provided by six fan units redundant If one fan in a redundant unit fails the system is able to continue operating without limitations If a fan fails it can be replaced while the system is running for further details see section Replacing a ho...

Page 19: ...eb server Secure communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Command Line Interface CLI Simple interactive or script based iRMC S2 configuration Customer Self Service CSS iRMC S2 s own user management Multi comput...

Page 20: ...ollowing functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event tha...

Page 21: ...w which component memory module processor fan or expansion card is not functioning properly The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update With the iRMC S2 integrated Remote Management Controller on the system board the PRIMERGY RX200 S6 server can also be maintained and serviced remotely This enables remote diagnosis for system analysis remote configuratio...

Page 22: ...n about the iRMC S2 can be found in the iRMC S2 integrated Remote Management Controller user s guide on the ServerView Suite DVD 2 under Industry Standard Servers Software ServerView Suite Out Of Band Management 1 4 Notational conventions The following notational conventions are used in this manual Text in italics indicates commands or menu items Quotation marks indicate names of chapters and term...

Page 23: ...ply unit Rated voltage range 100 V 127 V 200 V 240 V Frequency 50 Hz 60 Hz Max rated current 770W PSU 100 V 240 V 10 A 5 A Max rated current 450W PSU 100 V 240 V 8 A 4 A Effective power 549 W Apparent power 557 VA Heat dissipation 1976 kJ h 1873 btu h Main power fuse 16 A Protection class I ...

Page 24: ...ompatibility FCC class A CNS 13438 class A VCCI class A AS NZS CISPR 22 class A GB 9254 class A GB 17625 interference emissions EN 55022 class A Harmonic current EN 61000 3 2 Flicker EN 61000 3 3 interference immunity EN 55024 EN 300386 CE marking to EU directives Low Voltage Directive 2006 95 EC product safety Electromagnetic compatibility 2004 108 EC Mechanical environmental conditions EN 60721 ...

Page 25: ...ounting depth rack 728 mm Height unit rack 1 U 19 rackmount Yes Mounting cable depth rack 100 mm 1000 mm rack recommended Weight 18 kg Weigth notes actual weight may vary depending on configuration Rack mounting kit rack mounting kit as option the rack mounting kit is standard for the Japanese market Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Te...

Page 26: ...6 Operating Manual RX200 S6 Preface Noise level Sound power level LWAd ISO 9296 7 0 B standby 7 1 B operation Sound pressure level at adjacent workstation LpAm ISO 9296 52 dB A standby 53 dB A operation ...

Page 27: ...s loose parts Keep these parts in a safe place They are designed to be used for installing optional components at a later time Ê Transport the server to the place where you want to set it up Ê Make sure that you have all necessary manuals see Documentation overview on page 12 print out the PDF files if required Ê Fit the server in the rack see section Installing removing the server in from the rac...

Page 28: ...erView Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 75 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Instal...

Page 29: ...erformed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guideline...

Page 30: ...protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A connectors...

Page 31: ...elded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the se...

Page 32: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 33: ...r with a type recommended by the manufacturer see the technical manual for the system board Do not throw batteries into the trash can They must be disposed of in accordance with local regulations concerning special waste The battery must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions i...

Page 34: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 35: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 36: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 37: ...ance with the specification at shipping Note that energy consumption can be affected by software that is installed or any changes that are made to the BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to cur...

Page 38: ...Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the handles on the front panel The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Commu...

Page 39: ...echnical manual is supplied with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are simultaneously removed from the rack there is a risk that the rack could tip over The rack must be connected to ...

Page 40: ... fujitsu com primergy concept for the Japanese market Energy saving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the s...

Page 41: ...Details regarding the return and recycling of devices and consumables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 8 18010 Fax 49 5251 8 333 18010 The device must not be disposed of with domestic waste This device is labeled in ...

Page 42: ...42 Operating Manual RX200 S6 Important information ...

Page 43: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 44: ...n Ê Transport the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID ...

Page 45: ...placed even with the plug in module fully extended 4 2 1 Rack system requirements The rack systems from Fujitsu PRIMECENTER Rack DataCenter Rack and 19 inch standard rack for the Japanese market support the installation of PRIMERGY servers Installation in most current rack systems from other manufacturers 3rd party racks is also supported To accommodate the ventilation concept and ensure proper ve...

Page 46: ... for the Japanese market please refer to はじめにお読みください 3rd party racks Certain general conditions must be met Installation dimensions see the dimensions shown in figure 2 on page 47 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 installation level C1 Front 19 installation level C2 Rear 19 ins...

Page 47: ...RX200 S6 Operating Manual 47 Hardware installation Figure 2 Mechanical requirements 735 770 mm 100 mm 1 6mm ...

Page 48: ...ow from the front to the rear Power supply For installation in 3rd party racks you must ensure that the appropriate socket strips are present 4 2 2 Installation in PRIMECENTER DataCenter Rack For installation in a PRIMECENTER DataCenter rack the following parts are required Support bracket One support system on the left and one on the right M5 centering fixtures screws with integrated plugwashers ...

Page 49: ...upplied support bracket must first be mounted flush with the underside of the device on the rear left support upright Figure 3 Fitting the support bracket Ê Position the support bracket at the corresponding height on the rear left support upright place knob in the corresponding hole 1 and secure it with the two supplied M5 centering fixtures 2 1 2 ...

Page 50: ...opic rail Ê Extend the telescopic rail fully 1 Ê Unlock the outer telescopic rail and remove it With fully extendable rails a Press the locking lever to release the server rail With partially extendable rails b Press the release spring to release the server rail Ê Repeat the steps with the second telescopic rail a b 1 1 ...

Page 51: ...taining bolts see 1 Ê Clamp the left hand support system 2 between the front left support upright and the support bracket by pressing the support system together positioning it on the front support upright and releasing it again The support system automatically adjusts to the rack depth I The support system no longer has to be fixed to the front support upright because the easy lock engages and en...

Page 52: ...r the right hand support system with the front and rear right support uprights Ê Fit the PRIMECENTER DataCenter rack cable management as described in the technical manual for the corresponding rack Preparing the server Figure 6 Preparing the server Ê Place the outer telescopic rails on the sides of the server see arrow 1 in figure 6 Ê Slide the outer telescopic rails forwards to secure them see ar...

Page 53: ...t two people are needed to position the server in the rack For the Japanese market please refer to 安全上の注意およびその他の 重要情報 Ê Extend the telescopic rails completely to the front 1 I They must click into place so that they can no longer be moved Ê Insert the prepared server into the protruding interior telescope rails 2 until the rails engage Ê Release the locking mechanism of both telescopic rails see 3...

Page 54: ...m the front to the back of the rack is guaranteed Ê Fit the required original parts support bracket or cable management system I Under certain circumstances you will not be able to use some of the parts from the rack installation kit supplied you will need to use original 3rd party rack parts instead Racks with installation depth of 735 mm The lengths of the telescopic rails do not need to be adju...

Page 55: ...ent of the support system is used to adjust the length as required Ê Secure the support systems as described in section Installing the support systems on page 51 Ê Mount the server see Preparing the server on page 52 and route the cables as described in the original manual of the rack V CAUTION Ensure that the safety lock has been inserted before the server is inserted see figure 5 on page 51 ...

Page 56: ...e Options Guide The standard connectors are marked with symbols and some are color coded Figure 8 Connection panel on the rear I Some of the devices that can be connected may require the installation and setting up of special software e g drivers see the documentation for the connected device Ê Connect the desired devices to the server 1 USB connectors 4 Serial connector COM 2 Management LAN conne...

Page 57: ... rear is deactivated A monitor connected to the front must have at least the same resolution as the monitor connected to the rear A console bypass is not possible via the video connector at the front I If a separate graphics card is installed in a slot the graphic controller on the system board is automatically deactivated The corresponding video connector can not be used Plug the data cable of th...

Page 58: ... is automatically set to a mains voltage in the range 100 V 127 V 200 V 240 V You may only operate the server if its rated voltage range corresponds to the local mains voltage Figure 10 Connecting the server to the mains Ê Connect the power cord to the server power supply unit 1 Ê Connect the mains connector to an outlet on the rack s socket strip 2 see also Technical Manual for the rack I A phase...

Page 59: ...e the power cords in a cable clamp to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 11 Cable clamp Ê Pull the cable clamp up 1 Ê Thread the power cord through the cable clamp Ê Press the cable clamp down until it engages to secure the cable 1 2 ...

Page 60: ...ting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs fro...

Page 61: ...12 Controls and indicators on the front 1 CPU error indicator 9 ID indicator 2 Memory error indicator 10 Power on indicator 3 PCI error indicator 11 On Off button 4 Fan error indicator 12 ID button 5 CSS indicator 13 NMI button 6 Global Error indicator 14 Open close optical drive 7 Hard disk activity indicator 15 optical drive activity indicator 8 Reset button 16 ID card 햲 햽 햳 햴 햵 햶 햷 햸 햹 햺 햻 햾 햿 ...

Page 62: ...state hibernation do nothing V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data ID ID b...

Page 63: ...server has been switched on and is in standby mode or if the server is in a sleep state Hard disk activity indicator green Flashes green when an internal hard disk drive is being accessed Global Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention D...

Page 64: ...lf with the CSS concept Does not light up when the system is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 14 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press...

Page 65: ...nction with a RAID controller Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive Fast flashing HDD Identify Four fast blinks pause HDD Predicted Fault Two fast flashes pause HDD Hot Spare Hot spare dri...

Page 66: ...ecautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the ServerView Local Se...

Page 67: ...m is OK If the event is still acute after a power failure the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 14 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated...

Page 68: ...dy green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 3 LAN link transfer system LAN Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 4 LAN speed system LAN Flashes yellow in the event of a LAN transfer rate of 1 Gbit s Steady green signal...

Page 69: ...s up green when the server is switched on and functioning properly Flashes orange when a predictable error has been detected but the power supply unit is still running Lights up orange if no mains voltage is present or the power supply unit has failed 450 W power supply unit Flashes green when the server is switched off but mains voltage is present standby mode Lights up green when the server is s...

Page 70: ...LED on the system board is assigned to each system fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management LED Meaning lights green Fan is operational lights orange Possible fan failure rotation speed less than 70 of the original speed or fan failure ...

Page 71: ...e server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After connecting power cable press the On Off button after it passes for more than 10 seconds Switching the server on The power on indicator item 10 in figure 12 on pa...

Page 72: ...perating system does not switch the server off automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button override Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC S2 you can configure that the serv...

Page 73: ...switch can be specified as Do Nothing Ask me what to do only for Windows Server 2003 Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reason functions corre...

Page 74: ...rs I Descriptions of operating systems not covered in the controller manual are provided in the corresponding readme files on the driver CDs 5 3 2 Configuring the SAS SATA RAID controller The server has a SAS SATA RAID controller with Integrated Mirroring Enhanced functionality or MegaRAID functionality You can configure the SAS SATA RAID controller either before or during installation with the Se...

Page 75: ...ler using the ServerView RAID Manager Advantages of the ServerView Installation Manager Wizard assisted configuration of your server hardware and disk arrays Wizard assisted installation of all leading server operating systems Wizard assisted creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and ad...

Page 76: ... SATA RAID controller with Integrated Mirroring Enhanced Configure the controller as described in section Configuring the SAS SATA RAID controller on page 74 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 74 Installing the operating system Ê Insert the DVD for the operating system you ...

Page 77: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 78: ...78 Operating Manual RX200 S6 Starting up and operation ...

Page 79: ...n use the BIOS Setup security functions 6 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation on the ServerView S...

Page 80: ...80 Operating Manual RX200 S6 Property and data protection ...

Page 81: ...ws Ê Make a list of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 7 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connec...

Page 82: ...ropriate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded socket Ê Check whether the monitor cable ...

Page 83: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 7 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 84: ...m battery for a description refer to the Technical Manual for the D3031 system board or contact our customer service team 7 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration menu 7 8 Drives reported as dead when...

Page 85: ...ve using the corresponding utility Information is provided in the documentation for the RAID controller or Ê Remove and reinstall the drive while the system is switched ON If the hard disk drive continues to be shown as defective then replace it see Hot plug hard disk drives on page 92 7 10 Error message on screen The meaning of the error message is explained in the documentation for the relevant ...

Page 86: ...86 Operating Manual RX200 S6 Troubleshooting and tips ...

Page 87: ...mage or modify internal cables or devices Doing so may cause a device failure fire or electric shock Devices inside the server remain hot after shutdown Wait for a while after shutdown before installing or removing internal options The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a metal part of the serv...

Page 88: ...imit power consumption to PSU wattage Power Safe Guard will be automatically activated in start up phase in case system power consumption is exceeding power supply wattage A static power capping will occur during runtime to prevent overload In case of Mono PSU configuration Power Safe Guard limits power consumption to PSU wattage In case of redundant PSU configuration 2x450W and breakdown of one P...

Page 89: ...e Slide the power supply unit all the way down once and then remove it while holding the lever completely down The power supply unit is heavy so handle it carefully If you drop it by mistake injuries may result Either the 450 W power supply unit DPS 400AB 10A or the 770 W power supply unit DPS 770BB has to be used ...

Page 90: ...t replaced with a new unit the dummy module must be reinstalled due to cooling to comply with applicable EMC regulations regulations on electromagnetic compatibility and to protect against fire 8 1 1 2 Installing the hot plug power supply unit Figure 17 Installing the power supply unit Ê Slide the new power supply unit into the empty slot until it clicks into place I Make sure that the power suppl...

Page 91: ...ower supply unit present the server must be switched off Ê Remove the cable of the defective power supply unit Figure 18 Unlocking and removing the power supply unit Ê Push the green catch to the left 1 Ê Pull the power supply unit out of its mounting location 2 by the handle Ê Install the new power supply unit in the empty mounting location see section Installing the hot plug power supply unit on...

Page 92: ...figuration Further information about the RAID configuration or RAID level can be found in the RAID controller documentation Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Before removing the unit turn the power off and wait for about 30 seconds until the disk stops spinning completely When the hard disk unit is starting up you may ...

Page 93: ...llic objects Use the device on a shock and vibration free surface Do not use the unit in extremely hot or cold locations or locations with extreme temperature changes Never attempt to disassemble the hard disk unit V CAUTION Hybrid operation using both SAS and SATA hard disk drives within one drive cage is not supported ...

Page 94: ...ve and installation frame together make up the HDD module Figure 19 2 5 inch HDD module and dummy module 1 Dummy module 2 Tabs for unlocking the dummy module 3 HDD module installation frame with hard disk drive installed 4 Indicators HDD Busy LED green HDD Fault LED orange For description see section Hard disk drive indicators on page 65 5 Handle for locking and unlocking the HDD module 6 Button f...

Page 95: ...es within the limits stipulated in the specification When transporting HDD modules even over short distances always use the original packaging ESD label Never expose HDD modules to a temperature shock Avoid the formation of condensation inside and on the outside of the hard disk drive V CAUTION The HDD module must be acclimatized in its operating environment for an acclimatization time before it i...

Page 96: ...until the locking mechanism disengages 1 Ê Pull the dummy module out of the bay 2 To install a dummy module follow the same procedure in reverse order V CAUTION Store the dummy module in a safe place If you have removed a HDD module and do not install a new one in its place put the dummy module back in its place for cooling to comply with EMC regulations regulations regarding electromagnetic compa...

Page 97: ...e HDD module Figure 21 Unlocking the 2 5 inch HDD module Ê Release the locking mechanism as follows 1 Press the two green tabs of the locking lever together 1 2 Push the handle of the HDD module fully in the direction of the arrow 2 The HDD module is now unlocked 2 1 ...

Page 98: ... drive indicators on page 65 Under no circumstances should you remove a HDD module while the system is in operation if you are not sure that the hard disk drive is operated by a RAID controller and belongs to a disk array that is operating in RAID level 1 10 1E 5 50 6 or 60 A HDD module can only be replaced during operation in conjunction with a corresponding RAID configuration All HDD modules dri...

Page 99: ... period is necessary for the RAID controller to recognize that a HDD module has been removed and for the hard disk drive to come to a stop Ê Pull the HDD module out completely Ê Install the new HDD module as described in Installing the HDD module on page 97 V CAUTION If you have removed a HDD module and do not install a new one in its place put the dummy module back in its place for cooling to com...

Page 100: ...with six fan units Each fan unit consists of two separate hot plug fans A possible fan fault is reported by the CSS indicator lighting up on the front and rear of the server for more information about the behavior of these indicators see chapter Starting up and operation on page 61 and the Customer Self Service CSS manual on the ServerView Suite DVD 2 When the fan cover is open the faulty fan can ...

Page 101: ... regulations regarding electromagnetic compatibility and to prevent fires The fan cover must not remain open for longer than 15 minutes Figure 23 Opening the fan cover Ê Push the two green buttons in the direction of the arrow 1 pull the fan cover forward slightly and then lift it up and off To close place the fan cover on its mounting and press it onto the housing until it clicks into place 1 1 2...

Page 102: ...nt of fans and the corresponding indicators Ê Use the LED lights up orange to identify the defective fan Figure 25 Removing the fan Ê Take hold of the fan unit by the green edges and lift it out of the housing FAN SYS 1 FAN SYS 2 FAN SYS 3 FAN SYS 4 FAN SYS 5 FAN SYS 6 FAN SYS 7 FAN SYS 8 FAN SYS 9 FAN SYS 10 FAN SYS 11 FAN SYS 12 Front LEDs LEDs LEDs LEDs LEDs LEDs ...

Page 103: ...in the reverse order Figure 26 Installing the fans When installing a new fan first press down the side where the connections are 1 and then press down the front 2 I The new fans are measured with explicit commands in Server Management Depending on the result the corresponding LED is set to orange fan is not in order Ê Return the fan cover to its position see section Opening closing the fan cover o...

Page 104: ...own the server properly see section Switching the server on and off on page 71 Ê Pull all power plugs out of the insulated sockets of the rack s internal power supply Ê Remove the server from the rack see section Installing removing the server in from the rack on page 45 and put the server on a table for example 8 2 1 Opening the server You must remove the fan cover before removing the housing cov...

Page 105: ... locking levers to unlock the housing cover Figure 28 Using the locking levers Ê Push the green locking levers in the direction of the arrow as shown 1 and then move them up 2 so that the housing cover is pushed backward slightly Ê Lift off the housing cover upwards ...

Page 106: ...106 Operating Manual RX200 S6 CSS components 8 2 2 Replacing a memory module 8 2 2 1 Removing the air cowl Figure 29 Taking off the air cowl Ê Lift the air cowl and remove it ...

Page 107: ...tifying a defective CSS component Figure 30 Indicate CSS button Ê Press the Indicate CSS button The PRIMERGY Diagnostic LED of the defective CSS component lights up indicating which CSS component in this case memory module on the system board needs replacing ...

Page 108: ...concerned outward 1 Ê Pull the defective memory module out of the slot 2 8 2 2 4 Installing a new memory module V CAUTION Please note the equipping rules in the technical manual for the system board D3031 Figure 32 Inserting a memory module Ê Carefully press the memory module into the slot 1 until the fastening tabs on both sides of it engage 2 Pay attention to the plug coding 0 0 0 ...

Page 109: ...RX200 S6 Operating Manual 109 CSS components 8 2 2 5 Fitting the air cowl Figure 33 Fitting the air cowl Ê Refit the air cowl ...

Page 110: ...tive expansion cards Figure 34 Indicate CSS button Ê Press the Indicate CSS button The PRIMERGY Diagnostic LED of the defective CSS component lights up indicating which CSS component in this case expansion card on the system board needs replacing I There is no indicator for slot 3 RAID controller ...

Page 111: ... CSS components Removing the riser card holders Figure 35 Position of riser card holders 1 3 Ê If necessary disconnect the cables from the relevant expansion card Ê Pull the respective riser card holder up and out of the bay 햳 햴 햲 ...

Page 112: ...112 Operating Manual RX200 S6 CSS components Removing a defective expansion card Figure 36 Removing a defective expansion card Ê Pull the defective expansion card out of the riser slot see arrow ...

Page 113: ...t notch see circle Ê If necessary connect the cable to the expansion card and the other components Reinstalling the riser card holders Ê Position the riser card holder over the relevant slot on the system board Ê Carefully push the riser card holder into the slot by pressing on the green points touch points Ê Close the server see section Closing the server on page 114 connect all power plugs to th...

Page 114: ...S components 8 2 4 Closing the server Ê Place the housing cover on the server Make sure that each bolt is positioned in the corresponding nut Ê Push the housing cover forward as far as possible The housing cover must click into place ...

Page 115: ... and type 1or 2 Intel Xeon processors Memory slots 12 Memory slot type DDR3 RDIMM UDIMM LV RDIMM LV UDIMM Memory capacity min max 2 GB 192 GB Memory protection Advanced ECC Memory Scrubbing SDDC only for registered DIMMs Hot spare memory support Memory Mirroring support Memory notes max 192 GB registered or 24 GB unbuffered min 2 GB registered or 2 GB unbuffered no mix of registered and unbuffered...

Page 116: ...d disk drive configurations For the Japanese market only RAID level 1 is supported for internal hard disk drive configurations Modular RAID 0 1 controller with MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID levels 0 1 10 and 1E are supported for internal hard disk drive configurations Modular RAID 5 6 controller with MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID le...

Page 117: ... controller Hard disk bay configuration 6 x 2 5 inch or 8 x 2 5 inch Accessible drive bays 1 x 5 25 0 5 inch for DVD only for option 6x 2 5 inch HDDs Operating buttons On off switch NMI button Reset button ID button Status LEDs Identification blue Hard disks access green Power orange green CSS yellow Status LED at system rear side Global Error orange Identification blue LAN connection green LAN sp...

Page 118: ...tion for the Japanese market the reack mounting kit is standard Rack W x D x H 482 6 mm bezel 431 mm body x 765 x 43 mm Mounting Depth Rack 728 mm Noise emission Measured according to ISO 7779 and declared according to ISO9296 Sound pressure LpAm 52 dB A idle 53 dB A operating Sound power LWAd 1B 10dB 7 0 B idle 7 1 B operating Operating ambient temperature 10 35 C Operating relative humidity 10 8...

Page 119: ...upply unit Rated voltage range 100 V 127 V 200 V 240 V Frequency 50 Hz 60 Hz Max rated current 770W PSU 100 V 240 V 10 A 5 A Max rated current 450W PSU 100 V 240 V 8 A 4 A Effective power 549 W Apparent power 557 VA Heat dissipation 1976 kJ h 1873 btu h Main power fuse 16 A Protection class I ...

Page 120: ...120 Operating Manual RX200 S6 Appendix server specification ...

Page 121: ...stem LAN connector 56 USB connector 56 video connector 56 consumables 40 control panel 61 Controls 61 cooling fan 18 correcting faults 81 CPU error indicator 61 CPU fan 18 CSS indicator 61 64 66 67 D data protection 79 data security 18 DataCenter rack requirements 45 date incorrect 84 delivery note 27 44 devices connecting to server 56 dimensions 25 disconnecting cables 60 disposal devices 41 driv...

Page 122: ...or indicator 61 63 66 global error indicator 61 66 graphics card 57 H hard disk activity indicator 61 63 hard disk drive 16 92 handling 95 indicator 65 installation frame 92 HDD BUSY indicator 65 HDD FAULT indicator 65 HDD module 18 92 acclimatization time 43 95 installation frame 97 installing removing 97 hot plug fan 100 hot plug hard disk drive 92 hot plug HDD module 18 92 hot plug power supply...

Page 123: ... 22 O On Off button 61 62 onboard SATA controller 16 74 opening fan cover 101 operation 61 optical drive activity indicator 61 overload 20 P packaging 40 44 PCI error indicator 61 PCI SAS controller configuring 76 PCIe Gen2 slot 15 PDA 18 20 power supply unit cable clamp 59 dummy module 90 hot plug 88 indicators 69 installing 90 redundant 58 replacing 91 power supply redundant 18 58 power on indic...

Page 124: ...1 operation 61 product name 44 property protection 79 removing 45 routing cables 52 serial number 44 service 21 shared LAN connector 56 startup 61 switches itself off error 82 switching off 71 switching on 71 technical data 23 transport 38 unpacking 44 server management 20 ServerView Installation Manager 21 75 ServerView Operations Manager 20 supported functions 20 ServerView Remote Management 21 ...

Page 125: ...RX200 S6 Operating Manual 125 Index troubleshooting 81 Trusted Platform Module 15 U unpacking server 44 USB connector 56 using the cable clamp 59 V video connector 56 ...

Page 126: ...126 Operating Manual RX200 S6 Index ...