62
Upgrade and Maintenance Manual
RX2540 M2
Basic hardware procedures
4.1.2
Determining the error class
The Local Service Concept (LSC) allows you to identify defective server
components. Failure events are assigned to one of two error classes:
–
Global Error
events that need to be resolved by maintenance personnel
–
Customer Self Service
(CSS) error events that may be resolved by
operating personnel
Global Error and CSS LEDs indicate, if the defective component is a customer
replaceable unit or if maintenance personnel needs to be dispatched to replace
the part.
I
The indicators also light up in standby mode and after a server restart
due to a power failure.
4.1.2.1
Customer Self Service (CSS) indicator
Ê
Check the CSS indicator on the front panel or connector panel of the server:
Ê
For further diagnostics, proceed as follows:
– Hardware errors:
Check the System Event Log (SEL) as described in section
.
– Software / agent related errors:
Check the ServerView System Monitor, available on Windows or Linux
based servers with ServerView agents installed.
I
For further information, please refer to the "ServerView System
Monitor" user guide.
4.1.2.2
Global Error indicator
Ê
Check the Global Error indicator on the front or connector panel of the
server:
Ê
For further diagnostics, proceed as follows:
– Hardware errors:
Check the System Event Log (SEL) as described in section
.
Summary of Contents for PRIMERGY RX2540 M2
Page 6: ...Upgrade and Maintenance Manual RX2540 M2 ...
Page 48: ...48 Upgrade and Maintenance Manual RX2540 M2 Before you start ...
Page 128: ...128 Upgrade and Maintenance Manual RX2540 M2 Basic software procedures ...
Page 142: ...142 Upgrade and Maintenance Manual RX2540 M2 Power supply unit PSU ...
Page 392: ...392 Upgrade and Maintenance Manual RX2540 M2 Processor CPU ...
Page 452: ...452 Upgrade and Maintenance Manual RX2540 M2 Accessible drives ...
Page 558: ...558 Upgrade and Maintenance Manual RX2540 M2 System board and components ...
Page 602: ...602 Upgrade and Maintenance Manual RX2540 M2 Appendix ...