Fujitsu PRIMERGY RX300 S5, Service Supplement Manual

Page 1: ...PRIMERGY RX300 S5 Service Supplement Edition June 2009 ...

Page 2: ...consistently high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001 2000 cognitas Gesellschaft für Technik Dokumentation mbH www cognitas de Copyright and Trademarks Copyright 2009 Fujitsu Siemens Computers GmbH All rights reserved Delivery subject to avai...

Page 3: ...g the fan box holder 19 4 2 Replacing the operating panel 19 4 3 Replacing USB module 24 4 4 Replacing the fan box backplane 27 4 5 Replacing PSU riser card 29 4 6 Replacing the SAS backplane 33 4 6 1 Removing the SAS backplane 6 x 3 5 33 4 6 2 Replacing the SAS backplane 8 x 2 5 34 4 6 3 Replacing the SAS backplane 12 x 2 5 38 4 7 Replacing the IDTemp Combo 41 4 8 Replacing the system board 44 4 ...

Page 4: ...1 3 SAS backplane 57 5 1 3 1 HDD backplane for 6 x 3 5 HDDs 57 5 1 3 2 HDD backplane for 8 x 2 5 HDDs 58 5 1 3 3 Backplane for 12 x 2 5 HDDs 59 5 1 4 IDTemp Combo 60 5 1 5 PCI SAS controller 60 5 1 5 1 SAS IME controller 60 5 1 5 2 SAS RAID controller 61 5 1 6 Fan box backplane 62 5 1 7 System board 63 Index 65 ...

Page 5: ...perating Manual the Options Guide and the Technical Manual of the system board The activities described in this manual may only be performed by service personnel Service DVD PRIMERGY Service partners of Fujitsu Technology Solutions can order a Service DVD PRIMERGY On the DVD the following manuals are available in pdf format The Safety notes and other important information manual The Operating Manu...

Page 6: ...ernal ports Operation Configuration of the server Installation of the rack mounting kit Troubleshooting Installation removal of all hot plug components hot plug power supply units hot plug hard disk drives hot plug fans Memory modules Controllers Information about the system board Features of the system board Board layout Jumper settings LED displays Replacing the battery Technical Manual Table 1 ...

Page 7: ...ng accessible drives Installing a Local View module Installing a PCI controller Installing a battery for the PCI controller Installing UFM Installing TPM Installing Front VGA Options Guide Cabling Replacement routines Replacing the operating panel Replacing the USB module Replacing the backplane Replacing the SAS backplane Replacing the IDTEMP Combo Replacing the fan box backplane Replacing the sy...

Page 8: ...ware programs Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips Table 2 Notational con...

Page 9: ...finitely need the Operating Manual for the server the Options Guide for the server and the Technical Manual for the system board Ê Shut down the server correctly switch it off pull out the power plug and open the server as described in the section Opening the server on page 17 Ê Replace the faulty component as described in the relevant chapter Ê Close the server 1 Ê Connect the cables 1 Ê Connect ...

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Page 11: ...ce has acclimatized to room temperature and is absolutely dry before starting it up Material damage may be caused to the device if this requirement is not observed Transport the device only in the original packaging or in packaging that protects it from knocks and jolts Installation and operation V CAUTION If the rack model is integrated in an installation that receives power from an industrial pu...

Page 12: ...ernet and or of category 5e for Gigabit Ethernet is considered The requirements of the specification ISO IEC 11801 are to be considered Route the cables in such a way that they do not form a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting up a device refer to the relevant notes in this manual Never connect or disconnect data transmission lines d...

Page 13: ... are exceptions to this rule The warranty expires if the device is damaged during the installation or replacement of system expansions You may only set those resolutions and refresh rates specified in the Technical data section of the monitor description Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service centre Batteries V CAUTION Incorrect ...

Page 14: ...labels applied may change the mechanical properties of a medium and cause imbalance Damaged and imbalanced media can break at high drive speeds data loss Under certain conditions sharp edged pieces of broken medium can penetrate the cover of the drive damage to the device and be thrown out of the device danger of injury particularly on uncovered body parts such as the face or neck I You protect th...

Page 15: ...ces Remove the power plug from the power socket before inserting or removing components containing ESDs You must always discharge yourself of static charges e g by touching a grounded object before working The equipment and tools you use must be free of static charges Only touch the components at the positions highlighted in green Touch points Do not touch any exposed pins or conductors on a compo...

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Page 17: ...two knurled screws and pull the server as far as possible out of the rack Depending on how accessible the server is in the rack cabinet it may make sense to remove it from the cabinet You will find a detailed description in the Options Guide or the Operating Manual Ê Push the two locking buttons and remove the cover Ê Slide the cover to the rear side and remove it 4 1 2 Removing fan box holder I T...

Page 18: ... Service Supplement RX300 S5 Preparation Replacement routines Figure 2 Removing the fan box holder Ê Take the cables out of the fan box holder Ê Loosen the captive screw and remove the fan box holder 1 2 ...

Page 19: ...e captive scew Ê Lay the cables back into the cable channel of the fan box holder 4 2 Replacing the operating panel Ê Open the server as described in the section Opening the server on page 17 Ê Remove the fan box see Options Guide PRIMERGY RX300 S5 in chapter preparation Ê Remove the fan box holder on the right side behind the front panel frame Description see section Removing fan box holder on pa...

Page 20: ...20 Service Supplement RX300 S5 Replacing the operating panel Replacement routines Figure 4 Unlocking the front panel frame Ê Press the locking handle upward Ê Push the front panel frame inward ...

Page 21: ...e Supplement 21 Replacement routines Replacing the operating panel Figure 5 Removing the operating panel module Ê Unlock the operating panel module 1 Ê Pull the operating panel module outward to the front side 2 1 1 2 ...

Page 22: ...utines Figure 6 Removing cable from the operating panel module Ê Disconnect the cable from the operating panel module Ê Connect the cable to the new operating panel module Pay attention to the coding of the connector Ê Insert the new operating panel into the front panel frame ...

Page 23: ... Replacing the operating panel Figure 7 Inserting the front panel frame Ê Reinstall the front panel frame into the server Ê Reinstall the other components Information about the cabling you will find in the appendix of the Options Guide PRIMERGY RX300 S5 ...

Page 24: ... the server on page 17 Ê Remove the fan box see Options Guide PRIMERGY RX300 S5 in chapter preparation Ê Remove the Fan box holder on the right side behind the front panel frame Description see section Removing fan box holder on page 17 Figure 8 Unlock the front panel frame Ê Press the locking handle upward 1 Ê Push the front panel frame inward 2 2 1 ...

Page 25: ...ure 9 Remove the USB module from the front panel frame Ê Remove both screws 1 Ê Push the USB module forward out Ê Unplug the cable Ê Connect the cable to the new USB module Ê Insert the new USB module in the front panel frame and attach the USB module with the two screws 1 2 1 ...

Page 26: ...module Replacement routines Figure 10 Installing front panel frame Ê Reinstall the front panel frame in the server Ê Reinstall the other components Information about the cabling you will find in the appendix of the Options Guide PRIMERGY RX300 S5 ...

Page 27: ...cing the fan box backplane Ê Open the server as described in the section Opening the server on page 17 Ê Remove the fan box Description see Options Guide PRIMERGY RX300 S5 in chapter Preparation Ê Remove all fans Ê Turn the fan box Figure 11 Removing the screw of the fan box Ê Remove the screw ...

Page 28: ...1 of thefan box backplane Ê Push the fan box backplane in the direction fo the arrow 2 and push it so out of the lockings Figure 13 Installing the Power Backplane entfernen Ê Insert the new fan box backplane Ê Push the fan box backplane in the direction of the arrow until it is engaged again Ê Insert the screw Fasten the screw with a torque of 0 35 Nm 2 1 ...

Page 29: ...escribed in the section Opening the server on page 17 Ê Disconnect the power connectors Ê Remove the power supply cage as discribe the Options Guide PRIMERGY RX300 S5 in chapter Preparation Figure 14 Removing the PSU riser card bracke Ê Remove one screw from the PSU riser card bracket 1 Ê Remove the PSU riser card bracket 2 2 1 ...

Page 30: ...30 Service Supplement RX300 S5 Replacing PSU riser card Replacement routines Figure 15 Removing PSU riser card Ê Remove the defective PSU riser card from the PSU cage Figure 16 PSU riser card ...

Page 31: ... Supplement 31 Replacement routines Replacing PSU riser card Figure 17 Mounting PSU riser card Ê Fit the PSU riser card into the PSU cage as shown Ensure the boards engage with the recesses in the PSU cage see circles ...

Page 32: ...en Ê Reinstall the PSU riser card bracket 1 and secure with one screw M3 x 6 mm 2 Ê Insert the PSU box into the server Description see Options Guide PRIMERGY RX300 S5 in the capter completion Ê Close the server and connect the power connectors Description see Options Guide PRIMERGY RX300 S5 in the capter completion 2 1 ...

Page 33: ...on page 34 12 x 2 5 hard disk drive Replacing see chapter Replacement routines on page 38 Ê Open the server as described in the section Opening the server on page 17 Ê Remove the fan box I You will find a detailed description of the removing of the fan box in Description see Options Guide PRIMERGY RX300 S5 in the capter preparation 4 6 1 Removing the SAS backplane 6 x 3 5 Ê Unlock all harddisks I ...

Page 34: ...t Ê Remove the holder from the old backplane and insert it to the new backplane Ê Insert the new backplane I Make sure that the backplane is engaged in the guides Ê Insert the fan box holder and attach it with the captive screw Ê Connect the all cables to SAS backplane and route them through the fan box holder Ê Engage the hard disk drives again and insert all other components 4 6 2 Replacing the ...

Page 35: ...nd press it slightly to the front side Figure 21 Removing cables Ê Remove all cables from the SAS backplane Ê Unlock the USB drive cage and push it somewhat to the front Figure 22 Removing the SAS backplane Ê Take the backplane with its black holders and push the SAS backplane in the direction of the arrow 1 Ê Take out the SAS backplane tilted 2 1 2 ...

Page 36: ...SAS backplane Replacement routines Ê Remove the holder from the backplane Ê Insert the holder to the new backplane Figure 23 Installing the SAS backplane Ê Insert the backplane tilted behind the guiding rails Figure 24 Inserting the SAS backplane ...

Page 37: ...backplane in the direction of the arrow The backplane must be flush with the plate Figure 25 Locking the SAS backlplane with the USB drive cage Ê Push back the USB drive cage Ê Connect the cables to the SAS backplane Ê Reinstall the hard disk drives and insert the other compontents again ...

Page 38: ...nt routines 4 6 3 Replacing the SAS backplane 12 x 2 5 Ê Unlock the hard disk drive modules I Note where each hard disk is installed When you reinstall them make sure they go back where they came from Figure 26 Kabel entfernen Ê Remove the cables from the SAS backplane ...

Page 39: ...ne holder Ê Unlock the backplane holder Ê Take the backplane with its black holders and remove the SAS backplane Ê Remove the holder from the old backplane and insert it to the new backplane Figure 28 Removing the SAS backplane Ê Insert the backplane tilted behind the guides Ê Press the backplane into its place ...

Page 40: ...S5 Replacing the SAS backplane Replacement routines Figure 29 Locking the SAS backplane Ê Lock the backplane holder Ê Connect all cables to the SAS backplane Ê Engage the hard disk drive cage and insert the other components again ...

Page 41: ... EEPROM and the current temperature values as well are transmitted to the system board via the connected I2C bus The IDTEMP combo must be correctly installed in order to monitor the temper ature correctly enable ServerView to display the correct system picture and to install the server using ServerStart Ê Open the server as described in the section Preparation on page 17 Ê Remove the fan box see O...

Page 42: ...eplacement routines Ê Push out the holder with the IDTemp Combo Figure 31 Removing the connector clamp Ê Remove the connector clamp 1 Ê Push the faulty IDTemp Combo out of the holder 2 Ê Push the new the IDTemp Combo into the holder Ê Connect the SMB cable 2 1 ...

Page 43: ... Information about the cabling you will find in the appendix of the Options Guide PRIMERGY RX300 S5 I After installing the new chassis ID board it is necessary to program the Chassis ID prom with the help of the Chassis ID Prom Tool to enable ServerView and ServerStart to identify the system The tool can be downloaded from the Fujitsu Technology Solutions Service and Support page URL http partners...

Page 44: ...ON Before replacing the system board ask your customer if he is using TPM functionality If the customer is using TPM functionality remove the TPM from the old system board and install it on the new system board Advise him that he must provide you with TPM backup copies For security reasons the TPM must be restored re saved by the customer After installing a new system board the TPM must be enabled...

Page 45: ...ervice Supplement 45 Replacement routines Replacing the system board Figure 33 Removing the cables from the system Board Ê Remove all cables from the system board Figure 34 Removing the screws Ê Remove all screws ...

Page 46: ...nes Figure 35 Removing the system board V CAUTION Hold the system board by the memory sockets but do not lift or handle the system board by any of its heat sinks Ê Pull the system board somewhat to the front 1 Ê Lift the system board out of the housing at a slight angel 2 2 1 ...

Page 47: ... Ê Carefully insert the new system board from the rear side into the housing Ê Push the system board to the front Ê Carefully insert the connectors into the I O field V Caution Ensure not to damage the EMI springs to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures ...

Page 48: ... new system board refer to the Technical Manual for a detailed description Ê Remove the Processor s and memory modules from the old system board and insert them in the new board for more Informations see Options Guide PRIMERGY RX300 S5 Insert the processor cover in processor sockets of the old system board for more Informations see Options Guide PRIMERGY RX300 S5 Ê Insert the PSU cage fan box fan ...

Page 49: ... or iRMC flash memory stick refer to the BIOS Manual for a detailed description I If the customer owns a licence key for Advanced Video Redirection and Remote Storage iRMC2 Advanced Pack the license key has to be loaded onto the iRMC S2 via the iRMC S2 web interface after replacing the system board In addition the iRMC S2 requires configuration Please refer to the PRIMERGY ServerView Suite iRMC S2...

Page 50: ...rver as described in section Preparation on page 17 Ê Remove the system board as described in section Replacing the system board on page 44 Ê Lay the system board on a soft antistatic surface with its component side facing down Ê Locate the slotted lower end of the TPM screw see adjoining figure Remove the TPM screw using a thin slotted screwdriver e g watchmaker s screwdriver Ê Remove the defecti...

Page 51: ...F3552 E1 L1 to a bit screwdriver Figure 39 Mounting the TPM board Ê Connect the new TPM board to the system board 1 Ê Secure the TPM board with the TPM screw using the TPM bit insert 2 V CAUTION Do not fasten the screw too firmly Ê Install the system boaord and and insert the other compontents again as described in section Replacing the system board on page 44 2 1 ...

Page 52: ...erver as described in section Preparation on page 17 Ê Remove the PSU cage as described in section Replacing PSU riser card on page 29 Figure 40 Removing the UFM board Ê Remove the nylon screw on the defective UFM board 1 Ê Disconnect and remove the defective UFM board 2 The UFM spacer remains on the system board 2 1 ...

Page 53: ...ent 53 Replacement routines Replacing the UFM board Figure 41 Preparing the UFM board Ê Remove the nylon screw from the new UFM board 1 Ê Remove the UFM spacer 2 from the new UFM board Figure 42 Mounting the UFM board 2 1 2 1 ...

Page 54: ... Board and the remaining UFM spacer 1 Ê Secure the UFM board to the UFM spacer with the nylon screw 2 Ê Reinstall the PSU cage as described in the Option Guide PRIMERGY RX300 S5 in chapter completion Ê Close the server and reconnect all AC power cords to the system refer to the Options Guide for a detailed description ...

Page 55: ...rd layouts 5 1 1 Operating panel Part number A3C40096850 I The operating panel is a part of the preassembled operating panel module Part number A3C40096851 Figure 43 Operating panel Connector Description X1 Connector operating panel to system board X1 ...

Page 56: ...e Supplement RX300 S5 Board layouts Appendix 5 1 2 USB panel board Part number A3C40094697 Figure 44 USB panel board Connector Description X1 Connector USB cable to system board X2 External USB connectors X2 X1 ...

Page 57: ... layouts 5 1 3 SAS backplane 5 1 3 1 HDD backplane for 6 x 3 5 HDDs Part number A3C40093251 Figure 45 SAS backplane side facing the system board Connector Description X1 SAS channel 1 X2 SAS channel 2 X10 Power input X11 Power output X10 X2 X1 X9 ...

Page 58: ... RX300 S5 Board layouts Appendix 5 1 3 2 HDD backplane for 8 x 2 5 HDDs Part number A3C40093253 Figure 46 Power Backplane Connector Description X1 SAS channel 1 X2 SAS channel 2 X9 Power input X4 Power output X1 X2 X11 X12 ...

Page 59: ...endix Board layouts 5 1 3 3 Backplane for 12 x 2 5 HDDs Part number A3C40094107 Figure 47 SAS backplane side facing the system board Connector Description X1 SAS channel 1 X2 SAS channel 2 X15 Power input X17 Power output X1 X15 X17 X2 ...

Page 60: ... Board layouts Appendix 5 1 4 IDTemp Combo Part number A3C40096564 Figure 48 IDTemp Combo 5 1 5 PCI SAS controller 5 1 5 1 SAS IME controller Figure 49 PCI eXpress LSI 1068 Modular RAID IME Controller Connector Description X1 SMB X1 ...

Page 61: ...RX300 S5 Service Supplement 61 Appendix Board layouts 5 1 5 2 SAS RAID controller Figure 50 PCI eXpress LSI 1078 Modular RAID 5 6 Controller Connector Description 1 RAID Key 1 ...

Page 62: ...62 Service Supplement RX300 S5 Board layouts Appendix 5 1 6 Fan box backplane Part number A3C40094355 Figure 51 Fan box backplane Connector Description 1 Power connector 1 ...

Page 63: ...rvice Supplement 63 Appendix Board layouts 5 1 7 System board Part number S26361 D2619 Figure 52 System board I You will find the connector description and the extension in the System board D2619 Technical Manual ...

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Page 65: ...bo 41 L light emitting diode LED 14 lithium battery 13 locking handle front panel frame 20 M meaning of the symbols 8 N notational conventions 8 note about the laser 14 O operating panel 19 Overview documentation 5 P PSU riser card 30 PSU riser card bracket 29 32 T target group 5 touch point 15 TPM bit insert 51 TPM board 50 TPM screw 50 U UFM board 52 UFM spacer 52 53 ...

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