Fujitsu PRIMERGY RX600 S6, Service Supplement Manual

Page 1: ...Service Supplement English PRIMERGY RX600 S6 Server Service Supplement August 2011 ...

Page 2: ...tation mbH www cognitas de Copyright 2011 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rig...

Page 3: ...in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if ...

Page 4: ...omputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to ...

Page 5: ...X600 S6 Service Supplement Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service ...

Page 6: ...Service Supplement RX600 S6 ...

Page 7: ...lacing the local service display 24 4 3 Replacing the I O riser card 26 4 4 Replacing the Remote Management Module 26 4 5 Replacing the SAS SATA RAID controller card 26 4 6 Replacing the front panel fan board 27 4 7 Replacing the control panel 29 4 8 Replacing the IDTEMP combo 30 4 9 Replacing the hot swap backplane HSBP 32 4 10 Replacing the optical drive 35 4 11 Replacing the system board 38 4 1...

Page 8: ...dix 55 5 1 Board layout 55 5 1 1 Control panel 55 5 1 2 Hot swap backplane 56 5 1 3 SAS SATA controller card D2607 57 5 1 4 SAS SATA controller card D2616 58 5 1 5 I O riser card 59 5 1 6 Front panel fan board 60 5 1 7 Power distribution board 61 ...

Page 9: ...ans hot plug power supply units the Server Management ServerView Suite Prefailure Detection and Analysis PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door The server offers a whole host of configuration options but only ...

Page 10: ...Service Supplement System Board D3141 BIOS Setup Utility for PRIMERGY RX600 S6 manual Information procedure Manual Detailed safety notes Safety notes and regulations manual Features and technical data of the server Operating Manual Installation and operation among other things External connectors Operation Configuration of the server Installation of the rack mounting kit Troubleshooting Installati...

Page 11: ...ide Removing these components proceed in reverse order Extending replacing the main memory Installing another processor replacing a processor replacing a heat sink Installing accessible drives Installing a ServerView Local Service Display Installing controllers incl I O riser card in non hot plug PCI slots Installing UFM Installing TPM Installing a battery iBBU Options Guide Cabling BIOS setup BIO...

Page 12: ...ombo Replacing the hot swap backplane Replacing the optical drive Replacing the system board Replacing the power distribution board Replacing the TPM Replacing the UFM Service Supplement Settings and Board layouts Control panel Hot swap backplane SAS SATA controller card D2607 SAS SATA controller card D2616 I O riser card Front panel fan board Power distribution board Service Supplement Informatio...

Page 13: ...enu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 14: ...14 Service Supplement RX600 S6 Introduction ...

Page 15: ...eed the Operating Manual for the server the Options Guide for the server and the Technical Manual for the system board Ê Shut down the server correctly switch it off pull all power cords out of the power outlet and open the server as described in the chapter Replacement routines on page 21 Ê Replace the defective component as described in the relevant chapter Ê Close the server 1 Ê Connect the cab...

Page 16: ...16 Service Supplement RX600 S6 Procedure ...

Page 17: ... the machine Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up Material damage may be caused to the server if this requirement is not met Only transport the server in the original packaging or in packaging that protects it from impacts and jolts Batteries V CAUTION Incorrect replacement of batteries may lead to a risk of explosion The batteries ...

Page 18: ...abels applied may change the mechanical properties of a CD DVD BD and cause imbalance Damaged and imbalanced CDs DVDs BDs can break at high drive speeds data loss Under certain circumstances sharp CD DVD BD fragments can pierce the cover of the optical drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity a...

Page 19: ...ch stickers or similar to the label side Doing so may cause rotational eccentricity and abnormal vibrations When a CD DVD BD is moved from a cold place to a warm place moisture condensation on the CD DVD BD surface can cause data read errors In this case wipe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and...

Page 20: ...ystem and remove the power plugs from the power outlets before installing or removing components with ESDs You must always discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold comp...

Page 21: ...Terminate all applications and shut down the server correctly Ê If your operating system has not switched off the server press the On Off button for 5 seconds Ê Disconnect all AC power cords from the system and wait for at least 15 seconds Ê Disconnect all cables on the rear side of the server 4 1 1 Opening the server I You will find a detailed description of how to open the server in the PRIMERGY...

Page 22: ... or against it Ê Undo the little screw on the housing cover Ê Push the two green touchpoints on the cover and move the cover backward by approximately 2 cm Ê Lift off the housing cover 4 1 2 Closing the server Figure 3 Placing the housing cover Ê Place the housing cover onto the server such that it projects approximately 2 cm at the back see circle in figure above Ê Push the housing cover in the d...

Page 23: ... Guide for a detailed installation description Figure 4 Sliding the server into the rack Ê Pull up on the locking latch on both telescopic rails 1 Ê Slide the server into the rack until it snaps into place 2 Ê Connect all cables on the rear side of the server Ê Connect all AC power cords to the power outlets Ê Press the on off button to start up the server ...

Page 24: ...d in slot 8 and the respective memory divider Removing the local service display Figure 5 Location of the release button for the local service display Ê Press the release button see arrow in figure above in order to pull out the local service display Figure 6 Pulling the local service display out of its bay Ê Pull the local service display out of its bay while pressing the release button ...

Page 25: ...ervice display Installing the local service display Ê Plug the cable into the new local service display Ê Push the local service display into its bay until it engages Ê Reinstall the memory board in slot 8 and the respective memory divider Ê Close the server as described in section Closing the server on page 22 This completes the replacement of the local service display ...

Page 26: ...ment Module is delivered with the I O riser card only and thus it can only be replaced with the complete I O riser card 4 5 Replacing the SAS SATA RAID controller card Ê Open the server as described in section Opening the server on page 21 Figure 8 Replacing the SAS SATA RAID controller card Ê Disconnect the HDD activity cable 1 and both SAS cables 2 3 from the SAS SATA RAID controller card Ê Open...

Page 27: ...ing the server on page 21 Ê Remove the following components all of the fans for a description see the Operating Manual all memory boards and memory dividers for a description see the Options Guide I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot Removing the fan box Figure 9 Removing the fan box Ê Undo the six screws see circle...

Page 28: ...Ê Undo the four screws see circles in figure above to loosen the front panel fan board Ê Shift the front panel fan board in the direction of the arrow see figure above to move it out of the grounding brackets and lift it out of the housing To install the front panel fan board follow the above steps in reverse I Make sure that the front panel fan board is set properly into the grounding brackets ...

Page 29: ...boards and memory dividers for a description see the Options Guide I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot Ê Remove the fan box see page 27 Ê Unplug the cable from the back of the control panel Figure 11 Removing the control panel Ê Press on the plastic tabs 1 on both sides of the control panel and push it outward 2 To...

Page 30: ...rrectly monitor the system temperature integrate into the server management environment install the server using ServerView Installation Manager The IDTEMP combo is located within the front panel fan board see figure 12 Ê Open the server as described in section Opening the server on page 21 Remove the following components all of the fans for a description see the Operating Manual all memory boards...

Page 31: ...e steps in reverse I In order to enable ServerView Operations Manager and ServerView Installation Manager to identify the system it is necessary to program the chassis ID prom using the ChassisIDProm Tool after installing the new IDTEMP combo This tool is available for download from the following Fujitsu Technology Solutions support page http partners ts fujitsu com com service intelservers tools ...

Page 32: ...ng the server on page 21 Ê Remove all memory boards and memory dividers for a description see the Options Guide I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot Figure 13 Removing the memory rug Ê Remove the memory rug by undoing the four screws see arrows in figure above ...

Page 33: ...ont panel fan board side Ê Unplug any cables on the hot swap backplane Ê Unlock all HDD SSD modules and pull them forward a few centimeters Ê Unlock the optical disk drive for a description see page 36 and pull it forward a few centimeters Figure 14 Removing the hot swap backplane Ê Lift the hot swap backplane carefully over the metal clips see arrows in figure above and out of the housing I Take ...

Page 34: ...dix of the Options Guide Ê Plug the cable from the power distribution board to the front panel fan board Ê Plug the cable from the system board to the front panel fan board Ê Reinstall the memory rug see figure 13 on page 32 Ê Push all HDD SSD modules and the optical drive back into their bays in the housing until they engage Ê Plug all memory boards and memory dividers back into their slots Ê Clo...

Page 35: ...s and memory dividers for a description see the Options Guide I Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot Ê Remove the memory rug see figure 13 on page 32 Figure 16 Location of the optical drive connector The optical drive is connected to the hot swap backplane via a green connector see oval in figure above ...

Page 36: ...ctor Ê Lift the green optical connector see arrow in figure above to loosen the optical drive from the hot swap backplane and push the optical drive a little bit out of the housing Ê Remove the optical drive Ê Remove the green connector see figure 18 on page 37 from the defective optical drive ...

Page 37: ... Ê Mount the green connector see oval in figure above to the new optical drive Ê Move the optical drive into its slot in the server s front until it clicks into place Ê Reinstall the memory rug see figure 13 on page 32 Ê Reinstall all memory boards and memory dividers Ê Close the server as described in section Closing the server on page 22 ...

Page 38: ...ity If the customer is using the TPM functionality advise him that he must provide you with the TPM backup copies For security reasons the TPM must be restored re saved by the customer If the customer DOES NOT have a backup copy inform him that replacing the system board will cause him to lose all his data Removing the system board Ê Disconnect all external cables Ê Open the server as described in...

Page 39: ...UFM see section Replacing the UFM on page 51 Figure 19 Removing the hot plug PCI divider insert Ê Remove the hot plug PCI divider insert as follows Pull the safety pin see arrow 1 in figure above of the PCI divider insert upward Push the hot plug PCI divider insert to the servers rear side and lift it out of the housing see arrow 2 in figure above 0 ...

Page 40: ...e arrows in figure above of the BBU holder 1 for a description of the numbering of the BBU holders see the Options Guide upward and remove the battery out of the holder I The removal of the second battery in BBU holder 2 is done in the same manner but rotated by 180 Ê Carefully pull the BBU cable out of the side wall ...

Page 41: ...moving the BBU holder 1 Ê Press on both sides 1 and shift the BBU holder 1 in the direction of the arrow 2 in order to remove it out of the housing Ê Remove the BBU holder 2 located on the opposite side in the same manner but shifting it to the opposite direction 0 ...

Page 42: ...s Figure 22 Removing the mid brace Ê Undo the six screws see circles in figure above of the mid brace and remove it Ê Remove the heat sinks see the Options Guide Ê Remove the memory rug see figure 13 on page 32 Ê Remove all cables from the system board ...

Page 43: ... of the housing see arrow V CAUTION Always take the system board with both hands Don t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures Place the removed and the new system board on an antistatic surface Ê If installed remove the TPM for a description see page 48 Ê Remove the processors from the defec...

Page 44: ...m boards without these covers probably have to be scrapped Installing the new system board Ê Check the settings on the new system board for a description see the Technical Manual of the system board Figure 24 Inserting the system board Ê Carefully insert the system board as follows Grasp the system board by the two handles see figure 23 on page 43 Insert the system board into the housing Adjust it...

Page 45: ...ations and satisfy cooling requirements and fire protection measures Ê If present reinstall the TPM see page 48 Ê Connect all cables to the system board Ê Reinstall the memory rug see figure 13 on page 32 Ê Install both BBU holders Ê Install the battery if present and line the BBU cable in the sidewall of the housing before installing the mid brace Ê Reinstall the heat sinks see the Options Guide ...

Page 46: ...rating Manual Ê Close the server as described in section Closing the server on page 22 Ê Reconnect all external cables to the server I To ensure correct operation make sure you do the following after installing the new system board Update the BIOS and the iRMC S2 firmware Set the current Date and Time in BIOS menu Default and customer specific BIOS settings are automatically restored to the new sy...

Page 47: ...istribution board Ê Remove the power supply units see the Operating Manual Ê Open the server as described in section Opening the server on page 21 Ê Remove the system board see section Replacing the system board on page 38 Ê Remove all cable connections to the power distribution board Figure 26 Removing the power distribution board Ê Undo the three screws see circles in figure above of the power d...

Page 48: ...provide you with TPM backup copies For security reasons the TPM must be restored re saved by the customer If the customer does not have a backup copy available inform him that replacing the TPM board will cause him to lose all his data Ê Open the server as described in section Opening the server on page 21 Ê Remove the system board as described in section Replacing the system board on page 38 Ê La...

Page 49: ...he upper side of the system board V CAUTION Ensure to turn the screw clockwise in order to remove it Otherwise the thin metal bar may break rendering it impossible to unscrew the screw Figure 28 Attaching TPM bit insert Ê Attach the TPM bit insert provided with the spare kit to a bit screwdriver Ê Reinstall the system board see Installing the new system board on page 44 ...

Page 50: ...stem board 1 Ê Fasten the TPM with the special screw for the TPM 2 Please use the TPM bit insert to tighten the special screw V CAUTION Do not fasten the screw too firmly Stop as soon as the head of the screw lightly touches the TPM board Ê Close the server as described in section Closing the server on page 22 0 ...

Page 51: ...Open the server as described in section Opening the server on page 21 Ê Remove the I O riser card see the Options Guide Figure 30 Removing the nylon screw of the UFM Ê Remove the nylon screw of the defective UFM see arrow in figure above Ê Disconnect and remove the defective UFM The UFM spacer remains on the system board ...

Page 52: ...icense etc Therefore after replacing it you must give the defective UFM to the customer to dispose of If the customer asks you to dispose of it break it as follows before disposal You will need the following tools Figure 31 Tools for breaking the UFM Figure 32 Breaking the UFM Ê Break the UFM in half as shown ...

Page 53: ... from the new UFM 1 Ê Remove the UFM spacer 2 Ê Connect the new UFM to the system board and the remaining UFM spacer see figure 30 on page 51 Ê Fasten the UFM to the UFM spacer with the nylon screw Ê Reinstall the I O riser card Ê Close the server as described in section Closing the server on page 22 2 1 ...

Page 54: ...54 Service Supplement RX600 S6 Replacement routines ...

Page 55: ... System Board D3141 for PRIMERGY RX600 S6 Technical Manual You will find the part numbers of the cables in the cabling plan see the Appendix of the Options Guide RX600 S6 5 1 1 Control panel Part number SNP A3C40097357 Figure 34 Control panel Connector Description X1 Connector control panel to front panel fan board X1 ...

Page 56: ...ol 4 Connector Local service display CSS 5 Connector Hot swap backplane power 6 Connector slimline SATA optical drive underside 7 Connector SAS SATA for hard drive 6 cable 8 Connector SAS SATA for hard drive 7 cable 9 Connector SAS SATA for optical drive cable 10 Connector SAS SATA for hard drive 3 cable 11 Connector SAS SATA for hard drive 4 cable 12 Connector SAS SATA for hard drive 5 cable 1 2 ...

Page 57: ...36 SAS controller card D2607 13 Connector SAS SATA for hard drive 0 cable 14 Connector SAS SATA for hard drive 1 cable 15 Connector SAS SATA for hard drive 2 cable Connector Description 1 Connector HDD activity to system board 2 Connector for hard disk drive cable 0 3 3 Connector for hard disk drive cable 4 7 2 1 3 ...

Page 58: ...ntroller card D2616 Part number S26361 D2616 A12 4 S26361 D2616 A22 1 Figure 37 SAS controller card D2616 Connector Description 1 Connector for hard disk drive cable 0 3 2 Connector for hard disk drive cable 4 7 3 Connector HDD activity to system board 1 2 3 ...

Page 59: ...RX600 S6 Service Supplement 59 Appendix 5 1 5 I O riser card Part number SNP A3C40134328 Figure 38 I O riser card Connector Description 1 Connector I O riser card to RMM3 board 1 ...

Page 60: ... power hot swap fan 7 3 Connector fan power 4 Connector hot swap backplane control 5 Connector power hot swap fan 6 6 Connector front panel to system board 7 Connector power hot swap fan 5 8 Connector USB to system board 9 Connector 3x USB 10 Connector VGA frontside 11 Connector power hot swap fan 1 12 Connector control panel 13 Connector power hot swap fan 2 3 4 5 6 7 8 9 10 11 13 14 12 15 16 17 ...

Page 61: ...isplay 15 Connector power hot swap fan 3 16 Connector power hot swap fan 4 17 Connector power hot swap fan 8 Connector Description 1 Connector PCIe chipset 2 Connector BMI 3 Jumper J2 Cold redundancy 4 Connector hot swap backplane fan power 5 Connector CPU DIMM power 6 Connector CPU DIMM power 7 Connector power control 8 Connector CPU DIMM power 1 2 3 4 5 6 7 8 ...

Page 62: ...62 Service Supplement RX600 S6 Appendix ...