TX300 S4
Operating manual
89
7
Troubleshooting and tips
V
CAUTION!
Follow the safety instructions in the “Safety notes and other important
information” manual and in chapter
“Important information” on page 25
.
If a fault occurs, attempt to resolve it using the measures described:
–
in this chapter,
–
in the documentation for the connected devices,
–
in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê
Switch off the server.
Ê
Contact our customer service team.
7.1
Power-on indicator remains unlit
The power-on indicator remains dark after you switch on your device.
Power cable incorrectly connected
Ê
Make sure that the power cable(s) is/are correctly connected to the server
and the grounded socket(s).
Power supply overloaded
Ê
Disconnect the server power plug(s) from the power socket(s).
Ê
Wait a few seconds before you plug it/them into the grounded socket(s)
again.
Ê
Switch on your server.