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L i f e B o o k S 2 0 0 0 N o t e b o o k – S e c t i o n F i v e
TROUBLESHOOTING TABLE
Problem
Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 56
Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 56
Port Replicator Problems. . . . . . . . . . . . . . . . . . . page 57
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 57
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 57
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 57
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 58
Problem
Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 58
Parallel, Serial and USB Device Problems . . . . . page 58
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 59
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 59
Shutdown and Startup Problems . . . . . . . . . . . . page 61
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 61
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 63
Problem
Possible Cause
Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu.
(See
BIOS Setup Utility on page 29 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
The speakers have been muted
using the Volume icon in the
system tray.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a speaker).
If the Mute box is checked, click on it to uncheck it.
You can also check Control Panel -> Sounds and
Audio Devices Properties and verify that sound is
not muted. Pressing [F3] will toggle mute on and
off.
Optical Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW/
CD-ROM’s.
Protective sheet is still in the
optical drive tray.
Remove the protective sheet and replace DVD/CD-
RW/CD-ROM in the tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of the drive.
Open media tray and re-install DVD/CD-RW/CD-
ROM properly.
Media tray is not latched shut.
Push on the front of the media tray until it latches.
Incorrect DVD Player or no
DVD Player software installed.
Install DVD Player software.
(See “Media Player
Software” on page 39 for more information.)
Wrong drive designator was
used for DVD/CD-RW/CD-
ROM in the application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Windows DVD/CD-RW/CD-
ROM auto insertion function
is disabled.
Start the DVD/CD-RW/CD-ROM from the desktop
or application software or re-enable the Windows
DVD/CD-RW/CD-ROM auto insertion function.
DVD/CD-RW/CD-ROM is
dirty or defective.
Wipe DVD/CD-RW/CD-ROM with a non-abrasive
CD cleaning cloth and reinsert. If it still will not
work try another disc in the drive.
S Series.book Page 56 Thursday, September 25, 2003 1:13 PM
Summary of Contents for S2020 - LifeBook - Athlon XP-M 1.67 GHz
Page 7: ...1 Preface S Series book Page 1 Thursday September 25 2003 1 13 PM ...
Page 33: ...25 3 Getting Started S Series book Page 25 Thursday September 25 2003 1 13 PM ...
Page 43: ...35 4 User Installable Features S Series book Page 35 Thursday September 25 2003 1 13 PM ...
Page 61: ...53 5 Troubleshooting S Series book Page 53 Thursday September 25 2003 1 13 PM ...
Page 77: ...69 6 Care and Maintenance S Series book Page 69 Thursday September 25 2003 1 13 PM ...
Page 83: ...75 7 Specifications S Series book Page 75 Thursday September 25 2003 1 13 PM ...
Page 89: ...81 8 Glossary S Series book Page 81 Thursday September 25 2003 1 13 PM ...