8.2 Network Connection Troubleshooting
456
8.2.3 Failure to Access the Scanner using a Web Browser, Admin Tool,
or Central Admin Server
If access is not possible when attempting to connect to the scanner using a Web browser
or the Admin Tool, or when attempting to connect to the Central Admin Server from the
Central Admin Console, try the following steps:
■
Action
Check if a network connection is possible by trying the same solution for
"Failure to Connect to a
Server Using Its IP Address" (page 451)
.
■
Action
Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the Admin Tool with a specified IP address, specify
the scanner's IP address in the DNS or WINS server.
Check the DNS or WINS server settings using the Admin Tool or Web browser.
■
Action
If there is a firewall between the computer installed with the Admin Tool or Web browser and the
scanner, check that its settings are not preventing access.
■
Action
Set the scanner URL as a trusted site for Internet Explorer.
1. In Internet Explorer, set the following settings in the [Tools] menu, [Internet Options].
2. On the [Security] tab, select [Trusted sites] and press the [Sites] button.
3. Enter the URL of the scanner in the [Add this website to the zone] field, and press the [Add] button.
Same as in
"Failure to Connect to a Server Using Its IP Address" (page
451)
.
The DNS server or WINS server is not functioning normally, or the
scanner name has not been registered in the DNS or WINS server.
A misconfigured firewall between the computer installed with the Admin
Tool or Web browser and the scanner is denying access.
The URL of the target scanner is not registered as a trusted site.
Summary of Contents for ScanSnap N1800
Page 1: ...ScanSnap N1800 Network Scanner Operator s Guide P3PC 3182 01ENZ0 ...
Page 17: ...17 ...
Page 29: ...29 ...
Page 55: ...55 ...
Page 65: ...65 ...
Page 73: ...73 ...
Page 271: ...271 7 Press the Back button D The Central Admin Console main window appears again ...
Page 355: ...355 D The Main Menu window is shown again ...
Page 415: ...415 ...
Page 441: ...441 ...
Page 481: ...481 ...
Page 492: ...492 Appendix D Scanner Specifications This appendix gives specifications for the scanner ...
Page 527: ...527 ...
Page 528: ...528 Appendix G Glossary ...
Page 533: ...533 ...
Page 535: ...535 ...