12
- About This Guide
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
•
Toll free: 1-800-8FUJITSU (1-800-838-5487)
•
Website:
U.S.A. -
us.fujitsu.com/solutions
Canada -
www.fujitsu.ca
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
•
Product name
•
Product configuration number
•
Product serial number
•
Purchase date
•
Conditions under which the problem occurred
•
Any error messages that have occurred
•
Type of device connected, if any
Fujitsu Shopping Online
You can go directly to the online by going to the website at: www.shopfujitsu.com.
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should occasionally access
the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available to allow you to download the
latest drivers, utilities, and applications from the Fujitsu Support site. If you have a Windows 7 operating system, you
will need to go to the Support Site (
http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS
).
T
HE
WARNING
ICON
HIGHLIGHTS
INFORMATION
THAT
CAN
BE
HAZARDOUS
TO
EITHER
YOU
,
YOUR
T
ABLET
PC,
OR
YOUR
FILES
. P
LEASE
READ
ALL
WARNING
INFORMATION
CAREFULLY
.