Troubleshooting and tips
Error message/cause
Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is
fl
at.
►
Contact your sales outlet or our customer
service centre.
System CMOS checksum bad - default configuration
used
The system con
fi
guration information is
incorrect.
►
Switch off the Tablet PC.
►
Switch on the Tablet PC.
►
Keep the "Change screen orientation" tablet
button pressed and switch on the Tablet PC.
►
In the
BIOS Setup
, select the
Exit
menu.
►
Select the entry
Load Setup Defaults
.
►
Select
OK
and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
►
Contact your sales outlet or our customer
service centre.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
►
Start the
BIOS Setup
(
Primary Master
submenu) and select the correct settings.
Keyboard controller error
►
Switch off your Tablet PC with the ON/OFF
switch.
►
Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
►
Check the connection and reboot the Tablet
PC.
nn Stuck key
►
Make sure that no key is pressed.
Operating system not found
►
Check in the
BIOS Setup
whether your hard
disk has been set correctly.
►
Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
►
Press the " Alt "key on the Tablet PC to boot
the operating system
►
Keep the "Change screen orientation"tablet
button pressed and switch on the Tablet PC
to access the
BIOS setup
.
Real time clock error
►
Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz
►
Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
►
Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
►
Contact your sales outlet or our customer
service centre.
System timer error
►
Contact your sales outlet or our customer
service centre.
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