Fujitsu STYLISTIC Q738, Operating Manual

Page 1: ...System Operating Manual FUJITSU Tablet STYLISTIC Q738 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2017 Fujitsu America Inc All rights reserved FPC65 7872 01 ...

Page 3: ...n Ports and controls Important notes First time setup of your device Working with the Tablet PC Accessories for your Tablet PC optional Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer s notes Declarations of conformity FCC and IC Regulatory Information Appendix Index 115 ...

Page 4: ...d States and other countries Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The ExpressCard word mark and logo are owned by the Personal Computer Memory Card Internat...

Page 5: ...20 Switching on the device for the first time 20 Installing Bonus Apps 22 Working with the Tablet PC 23 Status indicators 23 Switching the Tablet PC on 25 Programming the ON OFF button 26 Switching the Tablet PC off 26 Handwriting recognition 26 Touchscreen 26 Select display orientation portrait or landscape format 28 Using fingers 28 Calibrate the Dual Digitizer for finger based operation of the ...

Page 6: ...tation 48 Notes 49 Intermediary VESA Mount Plate optional 52 Hand strap optional 54 Folio case optional 56 Protective TPU cover with hand strap optional 57 Prepare installation 57 Insert the Tablet PC in the protective TPU cover 58 Connecting the Tablet PC to the keyboard docking station or cradle 60 Folio Cover Kit optional 61 Inserting the system into the folio cover 61 Care tips for the folio c...

Page 7: ...ting a reset 82 Forced shutdown 82 Resetting the rechargeable battery 82 Help if problems occur 82 If you need to restore your system 82 The Tablet PC s date or time is incorrect 82 Battery charging indicator not lit 83 The Tablet PC s touchscreen remains dark 83 The display on the Tablet PC s touchscreen is difficult to read 83 The external monitor remains blank 84 The external monitor is blank o...

Page 8: ...atory Information Disclaimers 103 Federal Communications Commission statement 103 FCC Interference Statement 103 FCC Radio Frequency Exposure statement 104 Export restrictions 104 Restrictions concernant l exportation 104 Canada Industry Canada IC 105 Canadian Notice 105 Avis pour le Canada 106 Appendix 107 Before Using the Optional Wireless LAN 107 Wireless LAN Devices Covered by this Document 10...

Page 9: ...rques Avenue Sunnyvale CA 94085 408 746 6000 Base Model Configuration STYLISTIC Q738 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujitsu 7 ...

Page 10: ...hopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and app...

Page 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Page 12: ...ou start to work with the device Front device version without palm vein sensor Depending on your selected device version your tablet PC may be equipped with a palm vein sensor on the right hand side see Right side sub section on the following pages 1 2 3 5 5 4 6 7 1 Touch screen 2 Webcam 3 Webcam LED 4 Speaker 5 Mechanical mounting for keyboard docking station cradle 6 Docking port 7 Ambient light...

Page 13: ...ator 2 Battery charging indicator 3 Micro HDMI port 4 USB Type C port 5 USB 3 port 6 Micro SD slot 7 DC power Right side device version without palm vein sensor 1 2 6 4 5 3 1 Lock slot 2 USB 2 3 Audio jack 4 SmartCard slot 5 Tether slot 6 Pen garage Fujitsu 11 ...

Page 14: ... sensor 1 5 6 2 3 7 4 8 9 1 Shortcut button 2 Volume Down button 3 Volume Up Button 4 ON OFF button 5 USB port USB 2 0 6 Palm vein sensor 7 Combined headphone and microphone port not visible in diagram 8 Stylus slot 9 Tether eyelet for stylus tether 12 Fujitsu ...

Page 15: ...Ports and controls Back 1 2 4 1 Fingerprint sensor 2 Webcam LED 3 Webcam light 4 Webcam 5 Sim card slot Fujitsu 13 3 5 ...

Page 16: ...chapter and the information in the First time setup of your device Page 18 chapter before preparing your Tablet PC for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the Tablet PC Page 17 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual When hand...

Page 17: ... off refer to section Switching the wireless components on and off Page 37 Protecting the display screen Do not pour liquids on the system or wash it with a heavily soaked cloth Do not place items on the top of the monitor in order to prevent it from being damaged During normal use of the device small particles from the environment can become embedded in the stylus tip and scratch the screen The w...

Page 18: ...his is not the case obtain the appropriate AC adapter for your Tablet PC Do not use any other voltage converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component int...

Page 19: ...tlets Disconnect the AC adapter cable and the data cables for all external devices To protect against damaging jolts and bumps use a suitable Tablet PC carrying case to transport your Tablet PC Cleaning the Tablet PC Do not clean any interior parts yourself leave this job to a service technician Only use detergents designed for computers Normal household cleaners and polishes can damage the labels...

Page 20: ...the instructions on the screen NEVER switch off your device during the first time setup process The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instructions on how to connect external devices ...

Page 21: ...skin can become unpleasant or even result in burns Place the device on a stable flat non slippery surface Please note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 4 inches away from the device and its AC adapter to ensure adequate ventilation Do not expose the device to extreme environmental conditions Protect the device against ...

Page 22: ...r device Make sure that the AC cable is approved for use in the country in which you intend to use it 3 1 2 Connect the AC cable 1 to the AC adapter Plug the AC cable 2 into a power outlet Connect the AC adapter cable 3 to the DC jack DC IN of the device Switching on the device for the first time Switchingonforthefirsttime To make it easier to use your device for the first time the operating syste...

Page 23: ...o switch the device on The power on indicators 2 light up whenever the system is switched on During the installation process follow the on screen instructions You can find information and help on the Windows operating system functions online at http windows microsoft com Fujitsu 21 Top ...

Page 24: ...wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Install Note that in some cases depending upon which application was selected for installation after installation completes the system will prompt you to reboot There are also cases in which if multiple applications are sel...

Page 25: ...nnect external devices e g mouse flash storage to the Tablet PC in the chapter Connecting external devices Page 74 Please refer to the notes in the chapter Important notes Page 14 Status indicators Statusindicators Symbols The status indicators 1 2 3 provide information about the statuses of the power supply the rechargeable batteries and the wireless components 2 1 3 Fujitsu 23 ...

Page 26: ...e of the battery is less than 90 the battery will be charged to 100 as soon as the AC adapter is connected The indicator lights up orange The rechargeable battery is charging The indicator is not lit up The battery is not charging the battery is already fully charged or the AC adapter is not connected 3 Wireless indicator The indicator lights up white The wireless components are switched on while ...

Page 27: ...witching the Tablet PC on Tablet Switchingon Power onPower onindicator Press the ON OFF button 1 for about one second to switch the device on The power on indicators 2 light up whenever the system is switched on Fujitsu 25 1 2 Top ...

Page 28: ...g system At present handwriting recognition on Windows supports the following languages English German French Italian Japanese Korean Chinese traditional and simplified Dutch Portuguese Spanish Brazilian Norwegian Bokmål and Nynorsk Swedish Finnish Danish Polish Rumanian Serbian Cyrillic and Latin script Catalan Russian Czech and Croatian On Windows you can set the required language under Control ...

Page 29: ...tion Cluster A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease over the period of use of the Tablet PC However you can set the brightness of your screen yourself Ambient light sensor If your Tablet PC was shipped with the Windows operating s...

Page 30: ...desired These settings do not just affect the screen settings on the Tablet PC but also on external monitors that are connected Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device Alternatively everything which you can select or activate using your finger tip can also be selected or activated using the stylus Calibrate the Dual Digitizer for fi...

Page 31: ...erly Handle the stylus with care Our recommendations for proper handling of the stylus are as follows Do not gesture with the stylus Do not use the stylus as a pointer Do not use the stylus on surfaces other than the screen of the Tablet PC Do not try to turn the grip of the stylus The grip is used to put the stylus into its slot or to take it out of its slot Never store the stylus with its weight...

Page 32: ...screen Drag the desired object or window Opening a context menu Click with the right mouse button Tap on the desired element with the stylus and keep the stylus pressed against the screen Moving the cursor Move the mouse Place the tip of the stylus directly on the screen Stylus location To prevent the stylus from jamming in its slot always make sure that you insert the stylus correctly into its sl...

Page 33: ... stylus and the cursor movement deteriorates Operating system Menu Windows 10 To calibrate run the Hardware and Sound Tablet PC Settings function in the Control Panel You need to calibrate both portrait and landscape formats Securing the stylus tether optional To prevent accidentally dropping or losing the stylus you should secure it with the optional stylus tether Attach one end of the stylus cor...

Page 34: ...tor lights up when the webcam is active Depending on the software used you can use your webcam to take pictures record video clips or take part in web chats The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When usi...

Page 35: ...l switch off automatically Monitoring the battery state of charge Battery batterychargemeter A battery symbol for monitoring the battery capacity is displayed in the system bar status indicator The battery symbol shows you the battery charge Using the energy saving functions Energy Energy Battery The Tablet PC uses less power when the energy saving features are enabled You will then be able to wor...

Page 36: ...hen handling the memory cards Memorycard Supported formats The following formats are supported Micro Secure Digital microSDTM Card microSDHC microSDXC Inserting the memory card 2 Open the slot cover 1 Carefully slide the memory card into the slot 2 The label area must be facing downward Do not apply any force otherwise the delicate contact surfaces could be damaged Memorycard Close the slot cover ...

Page 37: ...rrect procedure for removing the card see the documentation for your operating system 1 a 3 2 Open the slot cover 1 Press the edge of the memory card so that the memory card jumps 2 slightly out of the slot a Pull the memory card out of the slot a in the direction of the arrow 3 Close the slot cover Fujitsu 35 ...

Page 38: ...ed object to insert the SIM card Please note that the SIM card format must be micro SIM 3FF Other SIM card formats such as full size 1FF mini SIM 2FF or nano SIM 4FF do not fit in the SIM card slot of your Tablet PC Please do not insert any other format of SIM card as they may become twisted they could even damage the system Inserting a SIM card 1 2 4 3 Open the slot cover 1 Remove the SIM card ca...

Page 39: ...components on and off The wireless components are switched on and off using the appropriate functions of the operating system To switch wireless components on and off individually select Settings Network Internet Flight Mode Configuring WLAN access Requirement A WLAN is available and you have the necessary access data to hand Information on configuring WLAN access can be found in the documentation...

Page 40: ...onnection Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer If you have ordered a Wireless WAN module your device will already be prepared when you receive it You will find information on establishing the connection with the Wireless WAN network in the documentation for the hardware you plan to use Access via 4G You can order the accessori...

Page 41: ...cable to the LAN port of the cradle 1 or Connect the network cable to the LAN port of the keyboard docking station 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer GPS GPS Whether or not your dev...

Page 42: ...iary VESA Mount Plate Hand strap Shoulder strap Folio case Protective TPU cover with hand strap Folio Cover Kit The following sections provide more information on handling the accessories Your docking cradle optional Your docking cradle is a device that not only enables fast charging but also allows you to quickly connect your Tablet PC to your peripherals such as a monitor keyboard mouse etc You ...

Page 43: ...p the cradle Select a suitable location for the cradle before setting it up In doing so please follow these instructions Place the cradle on a flat stable non slippery surface Never place the cradle or the AC adapter on a heat sensitive surface Do not expose the cradle to extreme environmental conditions Protect the cradle from dust moisture and heat Fujitsu 41 ...

Page 44: ...onnected to the cradle you must connect the AC adapter to the cradle to be able to use all the cradle s functions Cradle Remove the AC plug of the AC adapter from the power outlet Remove the AC adapter cable from the DC jack DC IN of the Tablet PC 1 2 4 3 Your cradle is supplied with a separate AC adapter 19 V 3 42 A Make sure that you only use this AC adapter for the cradle Position the Tablet PC...

Page 45: ...the cradle 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power outlet 4 Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running 2 1 Press the slide out button in the direction of the arrow 1 until it firmly remains in pressed position red marking visible While holding down the lower part of the cradle lift the...

Page 46: ...Accessories for your Tablet PC optional Keyboard docking station The keyboard docking station is available without a removable battery 44 Fujitsu ...

Page 47: ...rdDock 5 1 6 2 3 4 1 Release button 2 Num Lock indicator to switch virtual numeric keypad on and off 3 Caps Lock indicator to switch capitalization function on and off 4 Scroll Lock indicator function dependent on the application program 5 Docking port for the Tablet PC 6 LAN port Fujitsu 45 ...

Page 48: ...Accessories for your Tablet PC optional 46 Fujitsu Notes K e PorytbsoardDock ...

Page 49: ...g station or to the tablet PC Keyboarddockingstation Position the keyboard docking station as shown 1 2 3 4 Push the Tablet PC onto the keyboard docking station in the direction of the arrow 1 until you feel it engage with the plug Connect the AC adapter cable to the DC input connector DC IN of the keyboard docking station 2 Connect the AC cable to the AC adapter 3 Plug the AC cable into the power...

Page 50: ...ocking station while it is running However to prevent any problems we recommend that you execute the appropriate undocking function provided by the operating system 2 Press the slide out button down 1 until it remains in the pressed position red marking visible Lift the Tablet PC away from the keyboard docking station in the direction of the arrow 2 48 Fujitsu 1 ...

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Page 52: ...50 Fujitsu Notes ...

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Page 54: ...unt Plate can be attached to the rear Use the Intermediary VESA Mount Plate to secure the Tablet PC to a cart counter or stand with the corresponding screw holes for example The Intermediary VESA Mount Plate cannot be used in combination with hand or shoulder straps The Intermediary VESA Mount Plate kit contains the following components Intermediary VESA Mount Plate two M2x8 screws and two spacers...

Page 55: ...he correct size when securing the screws Keep the screws out of the reach of children 4 4 4 4 3 1 1 1 1 2 2 2 2 Remove the covers from the screw holes on the rear of the Tablet PC 1 Position the spacers between the Tablet PC and Intermediary VESA Mount Plate 2 Fujitsu 53 ...

Page 56: ...cure the Intermediary VESA Mount Plate using the screws 4 Hand strap optional For models with screw holes Smart Card readers or palm vein sensors an optional hand strap can be attached to the rear The hand strap cannot be used in combination with the Intermediary VESA Mount Plate or shoulder strap The hand strap accessory contains the following components Hand straps two M2x6 screws two M2x8 screw...

Page 57: ...ake the device too much when you are holding it on the hand strap 1 1 2 2 3 3 Remove the caps from the screw holes on the rear of the Tablet PC 1 Position the spacers between the Tablet PC and the hand strap 2 Position the hand strap on the Tablet PC 3 Make sure that the screw holes of the hand strap and of the Tablet PC lie exactly on top of each other Fujitsu 55 ...

Page 58: ... be easily affected by the influence of magnetism e g pacemakers and magnetic cards Make sure the device is firmly fitted into the folio case fasteners in order to prevent it from falling out The folio case is only designed to safely store and transport the device Do not use the folio case for any other purpose Keep the folio case away from fire or heaters Neither put the folio case in direct sunl...

Page 59: ... optional Protective TPU cover with hand strap optional Prepare installation 1 2 3 4 Remove the soft pad from the hand strap belt 2 Loosen and remove the hand strap belt 1 Separate the rigid cover 3 from the soft cover 4 Fujitsu 57 ...

Page 60: ...ace the Tablet PC with the connection side forwards into the corners of the soft cover Allow the Tablet PC to click into place in the soft cover Turn over the Tablet PC and soft cover Allow the rigid cover to click into place on the soft cover Fit the hand strap belt on the rigid cover align it and pull it tight 58 Fujitsu ...

Page 61: ...Accessories for your Tablet PC optional Install the soft pad on the hand strap belt 5 a a a a If required secure the shoulder strap at the four holders a Fujitsu 59 5 ...

Page 62: ...he direction of the arrow 1 until you feel it engage with the plug or Press the Tablet PC onto the cradle in the direction of the arrow 2 To prevent damage to the system never fold the Tablet PC on the keyboard docking station if the Tablet PC is in the TPU cover Do not connect the Tablet PC to the keyboard dock and carry both if you are using the TPU cover 60 Fujitsu ...

Page 63: ...rts cover 1 and holder 2 connected by Velcro 3 and snap buttons 4 The left image shows the inside of the folio cover the right image the outside of the folio cover 2 1 3 4 4 Inside of folio cover Outside of folio cover Inserting the system into the folio cover The folio cover is designed to provide a secure fit for the system In order to ensure your system is installed correctly please perform the...

Page 64: ...snap buttons Detach the cover part from the holder part Turn over the system and align the palm vein sensor a with the corresponding indent on the right side b of the holder a b 2 Carefully press the system into the holder 2 Be sure that you do not over tighten the screws Overtightening the screws could damage the unit Turn over the folio cover and attach the system to the folio cover using the fo...

Page 65: ...n be used in two different orientations as a stand for your Tablet Care tips for the folio cover The folio cover is made of top quality materials and is designed to withstand daily use Treat the folio cover as you would a briefcover or purse Occasionally the folio cover may become soiled To clean it use a commercially available cleaner and follow the instructions contained with the cleaner Never s...

Page 66: ...e forgetting your password you may be locked out of the system and unable to access your data Therefore please note the following information Back up your data on external data carriers at regular intervals Some security functions need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion o...

Page 67: ...sor Fingerprintsensor The fingerprint sensor can record the image of a fingerprint With additional fingerprint software this image can be processed and used instead of a password 1 1 Install the fingerprint software to be able to use the fingerprint sensor 1 Fujitsu 65 ...

Page 68: ...in sensor 1 can record the image of the veins on the palm of your hand This image is evaluated with additional software and can be used in place of a password 1 Before initial startup Fujitsu recommends that you mount the supplied feet Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched ...

Page 69: ...the software to use the palm vein sensor You can obtain further information on the palm vein sensor in the appendix Miscellaneous Information You can find the current software and drivers for the palm vein sensor online on the Fujitsu Service Desk website Fujitsu 67 ...

Page 70: ...heft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be able to access your Tablet PC Passwords are not covered by your warranty and a charg...

Page 71: ...d Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other set...

Page 72: ...an also prevent booting of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require First Boot or Every Boot and press the enter key Select the Save Changes Exit option under Exit The Tablet PC reboots You will be prompted to ent...

Page 73: ...Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The Tablet PC reboots and your hard disk is now protected with a password The password prompt is enabled as soon as the Tablet PC has rebooted Deactivating hard disk protection To cancel a password without setting a new password proceed as follows Call up t...

Page 74: ...s an alternative to password protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two SmartCards Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you Inserting the SmartCard Your device may be fitted with a SmartCard reader depending on your chosen model only available in models wit...

Page 75: ...ar the holder in the TPM using Clear Security Chip With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The Tablet PC restarts and the TPM...

Page 76: ... be switched off please refer to the documentation supplied with your external device Some of the external devices require special drivers see the operating system and external device documentation Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cab...

Page 77: ...DTS Audio and Dolby Digital to enable playback of HDMI sound External monitor port VGA only docking cradle keyboard docking station An analog monitor is connected to the analog VGA monitor port Screen output is limited to a maximum of two screens at the same time S M M VG cr on i oni e At t p e n o o o r rr c c tonn onne ec cttiio on n Switch off the Tablet PC and the external monitor Plug the dat...

Page 78: ...umentation for the USB devices Connect the data cable to the external device Connect the data cable to the USB port on the Tablet PC or or or Connect the data cable to a USB port of the Cradle Connect the data cable to a USB port of the keyboard docking station Connect the data cable to a USB port of the docking station Device drivers USB devices will be automatically recognized and installed by y...

Page 79: ... to the headphone port of the docking cradle optional The internal speakers are disabled If you buy a cable from a retailer please note the following The combined headphone and microphone port on your Tablet PC is a 3 5 mm jack socket If you want to connect headphones or speakers you will need a 3 5 mm jack plug Connecting a microphone or other audio input devices Connectingaudiodevices Audioconne...

Page 80: ...n as you save and exit the BIOS Setup Utility The BIOS Setup Utility program contains the following menus Info Displays information relating to the BIOS processor and Tablet PC System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits...

Page 81: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 82: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Util...

Page 83: ... the messages that appeared on the screen and information on acoustic signals All changes you have made to the hardware or software after receiving the Tablet PC All changes you have made to the BIOS Setup settings after receiving the Tablet PC Your system configuration and all peripheral devices connected to your system Your sales contract Our Tablet PCs have been designed primarily with mobile a...

Page 84: ...your computer that you cannot resolve yourself Note the ID number of your device The ID number is found on the type rating plate on the back or underside of the casing For further clarification of the problem contact the Fujitsu Service Desk When you do this please have ready the ID number and serial number of your system If you need to restore your system In the event you need to restore your ori...

Page 85: ...n Cause Troubleshooting Touchscreen is switched off Press a key external keyboard or tap on the touchscreen External monitor or television set connected Check whether the graphics driver settings are correct or whether an external monitor has been detected in Intel Graphics Media Accelerator Driver for mobile The display on the Tablet PC s touchscreen is difficult to read Touchscreen Touchscreen C...

Page 86: ...t PC and the external monitor if it is plugged in with a connector Switch on the external monitor and the Tablet PC The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Shut down the application program in Windows If the error persists after s...

Page 87: ...attery is dead Charge the battery or Connect the AC adapter to the Tablet PC The AC adapter is not connected properly Check whether the AC adapter is properly connected to the Tablet PC Switch the Tablet PC on The Tablet PC stops working TabletPC Ending Cause Troubleshooting The Tablet PC is in energy saving mode End energy saving mode An application program has caused the malfunction Close the ap...

Page 88: ...ing the wireless components on and off Page 37 The wireless component is switched on Despite this the wireless connection to a network does not work Check whether the wireless connection is enabled by the software Further information on using the wireless component can be found in the help files The battery discharges too quickly Battery Cause Troubleshooting The battery is either too hot or too c...

Page 89: ...bleshooting User and or Supervisor Smart Card lost If you have lost your user Smart Card you can continue working with the Supervisor Smart Card and initialize a new user Smart Card If you have lost the Supervisor Smart Card you can also continue working but you no longer have all rights and cannot initialize another Supervisor Smart Card If you have lost both Smart Cards you cannot boot your syst...

Page 90: ...ges on the screen Errormessagesonthescreen Errors This section describes the error messages generated by the BIOS Setup Error messages displayed by the operating system or programs are described in the documentation for these programs If the error message appears repeatedly despite troubleshooting measures contact the place of purchase or our customer service center 88 Fujitsu ...

Page 91: ... 5 seconds and switch the Tablet PC on again Keyboard error If you use an external keyboard Check the connection and reboot the Tablet PC nn Stuck key Make sure that no key is pressed Operating system not found Check in the BIOS Setup whether your hard disk has been set correctly Make sure that the operating system is installed on the corresponding drive Press F1 to resume F2 to SETUP This error m...

Page 92: ...13 3 Full HD Wide View Screen resolution 1920 x 1080 16 million colors Pixel class II Brightness control 11 levels Technology Wide View Bright or Anti Glare Display with LED backlight Digitizer and glass panel Dual Digitizer touch screen Cameras Front HD camera Back 5 megapixels autofocus mobile light Graphics card Chip Intel c HD Graphics 620 Maximum resolution of external display 4096 x 2160 Dim...

Page 93: ...icrophone port 3 5 mm stereo mini jack Docking port 1 x Micro HDMI port 1 x USB Universal Serial Bus 1 x USB 2 0 1 x USB 3 0 Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 41 F 95 F 5 C 35 C Transport temperature 2K2 5 F 140 F 15 C 60 C WLAN specifications Type of network Intel Dual Band Wireless 8265NGW 11ac abgn...

Page 94: ...sed 802 11ac 5 independent channels Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units or less Wi Fi based indicates that the interconnectivity test of the organization which guarantees the interconnectivity of wir...

Page 95: ...ns System interface Max number of screens Number of external screens Inte grated screen micro HDMI port Only Tablet PC 2 1 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz 2 1 4096x2160 24Hz 3840x2160 30Hz 1920x1080 60Hz with cradle keyboard docking 3 2 1920x1080 60Hz Fujitsu 93 ...

Page 96: ...ge 19 V Max rated current 4 74 A An additional AC adapter or AC cable can be ordered at any time Docking cradle optional Electrical data Safety regulations complied with CE Protection class III Ports Docking port 40 pin HDMI port 1 x VGA monitor port 1 x USB Universal Serial Bus 3 x USB 3 0 LAN port 1 x Security Lock device 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class D...

Page 97: ...e can be ordered at any time Keyboard docking station Electrical data Safety regulations complied with CE Protection class III Ports Docking port 16 pin LAN port 1 x 1 x Ambient conditions Environment class DIN IEC 721 7K1 Mechanism class DIN IEC 721 7M2 Operating temperature 41 F 95 F 5 C 35 C Temperature in transit 5 F 140 F 15 C 60 C Fujitsu 95 ...

Page 98: ...ight approx 24 g 0 053 lbs Shoulder strap optional Dimensions Width x Depth x Height 1265 mm x 25 mm x 4 8 mm 49 80 in x 0 98 in x 0 189 in Weight approx 33 4 g 0 074 lbs Folio case optional Dimensions Width x Depth x Height 332 mm x 231 mm x 27 mm 13 1 in x 9 1 in x 1 1 in Weight Approx 480 g 1 1 lbs Protective TPU cover with hand strap optional Dimensions Width x Depth x Height 332 mm x 220 mm x...

Page 99: ...Technical data Folio cover kit for hand vein sensor optional Dimensions Width x Depth x Height 365 mm x 228 mm x 38 mm 14 4 in x 9 in x 1 5 in Weight Approx 860 g 1 9 lbs Fujitsu 97 ...

Page 100: ...t to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a coope...

Page 101: ...Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For ...

Page 102: ...g into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know th...

Page 103: ...y This device complies with Part 15 of the FCC Rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Fujitsu 101 ...

Page 104: ...e the interference risk to other devices or services is perceived or identified as harmful In cases in which the policy regarding use of Wireless LAN devices in specific environments is not clear e g airports hospitals chemical oil gas industrial plants private buildings obtain authorization to use these devices prior to operating the equipment 102 Fujitsu WARNING The Fujitsu Tablet when used in doc...

Page 105: ...d to indoor environments and the antenna of this device must be integral Federal Communications Commission and Industry Canada statement This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 106: ... Canada RSS 102 This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Déclaration de la FCC d Industrie Canada sur l exposition aux radiofréquences La norme régissant l exposition des appareils sans fil aux radiofréquences emploie une unité de mesure dénommée Taux d absorption spécifique ou TAS La FCC et Industrie Canada ont défini la...

Page 107: ... are allocated as primary users i e priority users of the bands 5250 5350 MHz and 5650 5850 MHz and that these radars could cause interference and or damage to LE LAN devices Avis pour le Canada Les dispositifs fonctionnant dans la bande 5150 5250 MHz sont reserves uniquement pour une utilisation a l interieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobil...

Page 108: ... board of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of five operating modes IEEE802 11a IEEE802 11ac ...

Page 109: ...k connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on all computers in the Ad Hoc network Access Point Infrastructure Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point In...

Page 110: ...11b IEEE802 11g and IEEE802 11n The WLAN device operates in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that t...

Page 111: ...em To switch radio components on and off individually select Network Internet WiFi On Off Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows Support for most industry standard security solutions is contained in this software Pre defined parameters will be required for this procedure Please...

Page 112: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 113: ...rity settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP username or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network Unavailable network connection continued Incorrect IP address configuration This only applies to networks using static IP addresses Please contact...

Page 114: ...you recently installed an app driver or update Restore from a system restore point Your PC isn t working well and it s been a while since you installed anything new Reset your PC Your PC won t start and you ve created a recovery drive Use a recovery drive to reinstall Windows Your PC won t start and you haven t created a recovery drive Use installation media to reinstall Windows Restore from a sys...

Page 115: ...to settings If you repartitioned the drive Windows is installed on note that this will restore the drive s default partitions Use installation media to reinstall Windows If you have installation media like a Recovery DVD that you purchased from Fujitsu you can use it to reinstall Windows You will need to install additional drivers and applications after reinstalling Windows To reinstall Windows fo...

Page 116: ...d 4 Inside the Auto Installer software package launch FjAutoinstall exe as administrator 5 Click Yes on the User Account Control dialog box This will take some time to process the software packages A message will be displayed during this time stating Please wait while the content is being processed 6 If the EULA is displayed for Fujitsu Software Auto Installer accept the EULA otherwise continue 7 ...

Page 117: ...devices 77 Connecting headphones 77 Connecting microphone 77 Cradle 41 Connecting a Tablet PC 42 D dark touchscreen 83 Date not correct 82 Declarations of conformity 101 Display orientation select 28 DOC INDUSTRY CANADA NOTICES 98 E Ending energy saving mode 85 Energy Energy consumption 33 Energy saving 15 Energy saving functions 33 Error messages on the screen 88 Errors Acoustic warnings 88 Scree...

Page 118: ...cator 25 Printer does not print 86 Problem solving 81 R Rechargeable battery see battery 33 49 S Safety information 14 Screen connection see VGA port 75 Security functions 64 SmartCard 72 SystemLock 72 Security Lock Anti theft protection 68 using 68 Service life battery 33 49 Set up Device 19 Setup see BIOS Setup Utility 78 Slot Memory cards 34 Status indicators 23 Summer time 82 Supervisor passwo...

Page 119: ...ort Damage during transportation 18 Transportation 16 Travel 16 Troubleshooting 81 Trusted Platform Module 73 U USB ports 76 User password change 69 entering 69 removing 70 V VGA port 75 W Webcam 32 Winter time 82 Wireless components Safety notes 15 Wireless LAN Safety notes 15 Wrong date time 82 117 Fujitsu ...