Checking If ScanSnap Manager Is Operating Normally
1.
Turn off the ScanSnap and then turn it on again.
Make sure to leave at least 5 seconds between turning off and on the ScanSnap.
If the problem persists, proceed to step 2.
2.
If you are using a USB hub, connect the ScanSnap to the computer directly
with a USB cable.
If the problem persists, proceed to step 3.
3.
If there is more than one USB port on the computer, connect the USB cable
to a different USB port.
If the problem persists, proceed to step 4.
4.
If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
If the problem persists, proceed to step 5.
5.
If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
If the problem persists, proceed to step 6.
6.
Check the privileges to access the installation files.
1. Start the ScanSnap Support Tool.
l
Windows 10
Select [Start] menu → [ScanSnap Manager] → [ScanSnap Support Tool].
l
Windows 8.1
Click
on the lower left side of the Start screen, and select [ScanSnap Support Tool]
under [ScanSnap Manager] on the All apps screen.
l
Windows 7
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Support
Tool].
a
The [ScanSnap Support Tool] window appears.
2. Click the [Check] button on the [Recover] tab, and proceed by following the instructions
displayed on the screen.
When ScanSnap Manager Does Not Operate Normally
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Summary of Contents for SV600
Page 1: ...P3PC 6912 01ENZ2 Basic Operation Guide Windows ...
Page 54: ...What You Can Do with the ScanSnap 54 ...
Page 66: ...What You Can Do with the ScanSnap 66 ...
Page 87: ...Example When SV600 and iX1500 are connected to a computer Right Click Menu 87 ...
Page 89: ...ScanSnap Setup Window 89 ...
Page 245: ...For details refer to the Advanced Operation Guide Scanning Documents with iX100 245 ...
Page 320: ...For details refer to the Advanced Operation Guide Scanning Documents with S1100i 320 ...