Fujitsu TeamPoS 2000, Installation And Maintenance Manual

Page 1: ...TeamPoS 2000 MAINTENANCE MANUAL ...

Page 2: ...Rev 3 0 90000291 MAINTENANCE MANUAL TeamPoS 2000 ...

Page 3: ...TeamPoS 2000 Installation and Maintenance Manual TeamPoS 2000 MAINTENANCE MANUAL 90000291 Rev 3 0 iii ...

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Page 5: ... not be up to date It is important to check the current position with Fujitsu Transaction Solutions Inc This document is not part of a contract or license save insofar as may be expressly agreed This document was originally issued September 2000 with revisions as follows Issue Date Revision September 2000 original 1 0 November 2000 1 1 October 2001 2 0 March 2002 2 2 October 2002 2 3 September 200...

Page 6: ... user will be required to correct the interference at his own expense Radio Frequency Interference Requirements Canada This Class A digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Radio Frequency Interference Requirements Euro...

Page 7: ...rth defects or other reproductive harm Wash hands after handling Warning The LCD s used with this product may contain a backlight that contains mercury Please dispose of according to local state or federal laws Caution There is a danger of explosion if the lead acid battery is incorrectly replaced Replace only with the battery listed in Chapter 10 Dispose of the used battery according to manufactu...

Page 8: ...Configuration Dimensions 3 2 3 3 Standard TeamPoS 2000 12 1 LCD Stacked Configuration Dimensions 3 2 3 4 Control Units 3 3 3 5 Keyboards 3 4 3 5 1 Model 133UQ Keyboard Dimensions 3 4 3 5 2 Model 104P Keyboard Dimensions 3 4 3 5 3 Model 133PQ Keyboard Dimensions 3 5 3 5 4 Basic Model 92M and 92U Keyboard Dimensions 3 5 3 5 5 Model 92M 92U Keyboard with MSR and Display Dimensions 3 6 3 5 6 Model 92M...

Page 9: ... 15 3 8 3 Single Dispersed LCD with dispersed stand 3 15 3 8 4 Single Dispersed LCD Alternate Mount 3 16 3 8 5 TeamKey 3 16 3 8 6 LCD with MSR dispersed 3 17 3 8 7 Dual Stacked LCD 3 17 3 8 8 Other Options 3 18 3 8 9 CRTs 9 3 18 3 8 10 CRT 14 3 19 3 8 11 VF50 VF50U Customer Displays dispersed configuration 3 20 3 9 Printers 3 21 3 9 1 Model DT50 DT50II Printer 3 21 3 9 2 Model DT50II TranScan Prin...

Page 10: ...val Installation Process 5 1 5 1 1 Front Cover 5 1 5 1 2 Side Cover Left 5 2 5 1 3 Rear Cover 5 3 5 1 4 Top Cover 5 4 5 1 5 Installing D12 and A12 LCD Brackets 5 7 5 1 6 PCI Add In Card s 5 10 5 2 Adding Main Memory 5 11 5 2 1 Memory Configuration 5 11 5 3 Accessing and Configuring 5 12 5 3 1 Retail I O Board Pin layout 5 12 5 3 2 Retail I O Board Settings 5 13 5 3 3 Printer Jumpers 5 14 5 3 4 PTR...

Page 11: ...SB Board Powered USB Connectors 7 ports 5 25 5 6 Riser Card Connectors 5 26 5 7 CD ROM CD RW DVD Media Player Installation 5 27 5 8 PoS Peripheral Installation 5 29 5 8 1 Model 133UQ Keyboard Unit programmable 5 29 5 8 2 Model 92U Keyboard Unit programmable 5 30 5 8 3 Model 133PQ Keyboard Unit not programmable 5 31 5 8 4 Model 104P Keyboard Unit Compact Keyboard 5 33 5 9 Model D15 LCD Stands 5 37 ...

Page 12: ... 74 5 12 Connecting Retail I O TeamCOMBO TeamUSB Board Cables 5 75 5 12 1 TeamPoS 2000 with Retail I O Board Connector Layout A Motherboard 5 76 5 12 2 TeamPoS 2000 with TeamCOMBO Board Connector Layout A Motherboard 5 78 5 12 3 TeamPoS 2000 with TeamUSB Board Connector Layout with A Motherboard 5 79 5 12 4 TeamPoS 2000 M with TeamUSB Board Connector Layout with M Motherboard 5 80 Chapter 6 GENERA...

Page 13: ...1 Operator Panel Layout 7 19 7 10 2 Operator Panel Settings 7 19 7 11 Memory DIMM or SDRAM 7 20 7 12 Chassis Fan 7 22 7 13 Retail I O TeamCOMBO and TeamUSB Board Replacement 7 23 7 14 Riser Card 7 25 Chapter 8 BIOS Setup Procedures M Motherboard 8 1 8 1 Opening CMOS Setup Screen 8 1 8 1 1 CMOS Settings 8 1 8 1 2 Main Menu M Motherboard 8 2 8 1 3 Advanced Settings M Motherboard 8 3 8 1 4 Configure ...

Page 14: ...8 19 8 1 20 Boot Settings Configuration M Motherboard 8 20 8 1 21 Boot Group Priority M Motherboard 8 21 8 1 22 Boot Device Priority M Motherboard 8 22 8 1 23 Hard Disk Drives M Motherboard 8 23 8 1 24 Removable Drive M Motherboard 8 24 8 1 25 CD ROM Drives M Motherboard 8 25 8 1 26 Security Settings M Motherboard 8 26 8 1 27 Advanced Chipset Settings M Motherboard 8 27 8 1 28 Configure Advanced S...

Page 15: ... 1 6 Power Management Setup A Motherboard 9 5 9 1 7 PNP PCI Configuration 9 6 9 1 8 Load BIOS Defaults 9 7 9 1 9 Load SETUP Defaults 9 7 9 1 10 Clock and Sensor 9 7 9 1 11 Integrated Peripherals 9 9 9 1 12 Supervisor Password 9 10 9 1 13 User Password 9 10 9 1 14 IDE HDD Auto Detection 9 10 9 1 15 Save Exit SETUP 9 10 9 1 16 Exit Without Saving 9 10 9 1 17 BIOS Error Messages 9 10 9 1 18 BIOS Beep...

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Page 17: ...uch as word processing spreadsheets etc The TeamPoS 2000 also contains functionality required by retail application software and is retail hardened to support the harsh environments found in most retail stores Depending on the application requirements there are a very large number of possible conifugrations Memory capacity hard disk number CPU speed and the numbers of powered RS232 and USB ports a...

Page 18: ...S Memory PCI Slot PCI Slot Hard Drive 1 Hard Drive 2 Battery AC 100V AC 240V Fan DRAWER LCD POWER PRINTER PORT 1 PORT 2 PORT 3 PORT 4 PORT 5 PORT 6 R I S E R C A R D Floppy Operator Panel TeamCOMBO Board CMOS Memory DRAWER LCD POWER PORT 1 PORT 2 PORT 3 PORT 4 Retail USB Retail USB Retail USB Retail USB Alternate I O board CD ROM DVD Power Control Unit OR DRAWER LCD POWER Retail USB Retail USB Ret...

Page 19: ...1 2 Front Panel LEDs and Switches The following graphic and table show the TeamPoS 2000 unit LEDs and switches 90000291 Rev 3 0 1 3 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 20: ...er to allow switching of disks Power LED Outside of Front Door Green This LED is illuminated when power is supplied including during battery backup mode It blinks when power switch is pressed in delayed off mode Port On LED Outside of Front Door Green This LED is illuminated when the port on off switch is set to on Battery Backup LED Outside of Front Door Blinking Yellow This LED is turned on and ...

Page 21: ... called an Intelligent PIN This number specifies the configuration as manufactured The following lists the options If the actual configuration of the control unit is different than the Intelligent PIN it was upgraded changed after being manufactured An upgrade label will be added whenever an upgrade memory CPU disk drive etc is intalled ...

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Page 23: ...SPECIFICATIONS EXTERNAL VIEW Standard Series without cash drawer 90000291 Rev 3 0 2 1 TeamPoS 2000 MAINTENANCE MANUAL Note This is a typical integrated configuration Depending on the store environment the configuration and components may differ ...

Page 24: ... grounding Temperature C F Operating 0 to 40 32 to 104 0 to 40 32 to 104 0 to 40 32 to 104 0 to 40 32 to 104 Non operating1 5 to 40 23 to 104 30 to 60 22 to 140 30 to 60 22 to 140 5 to 50 23 to 122 Storage shipping 30 to 60 22 to 140 30 to 60 22 to 140 30 to 60 22 to 140 30 to 60 22 to 140 Humidity Non condensing Operating 20 to 80 20 to 80 20 to 80 20 to 80 Non operating 10 to 95 10 to 95 10 to 9...

Page 25: ...main unit Amps Grounding Temperature C F Operating 0 to 40 32 to 104 0 to 40 32 to 104 5 to 40 41 to 104 0 to 40 32 to 104 5 to 40 41 to 104 Non Operating 5 to 50 23 to 104 5 to 50 23 to 104 5 to 50 23 to 122 5 to 50 23 to 122 5 to 50 23 to 122 Storage shipping 40 to 70 40 to 158 5 to 40 23 to 104 5 to 50 23 to 122 5 to 50 23 to 122 5 to 50 23 to 122 Humidity Non condensing Operating 10 to 85 10 t...

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Page 27: ... of the peripherals The new D15 LCD display can only be stacked on the standard control unit The 12 1 LCD can be stacked on either the standard or compact control unit The cash drawer if stacked is located under the control unit Only the model MP5 cash drawer can be stacked with the compact control unit and only the model TP10 with the standard unit Dispersed configurations do not stack the periph...

Page 28: ...d customer display poles The standard unit with 15 LCD on page 3 1 is shown with a long dispersed customer display pole The compact unit does not support the 15 LCD display 2 See cash drawer dimensions for configurations that include a cash drawer 3 The 12 1 LCD in the compact configuration 3 2 is shown with speakers the LCD in the standard configuration 3 3 is shown without the speakers Please no...

Page 29: ...3 4 Control Units Compact TeamPoS 2000 Control Unit See Intelligent PIN Section 1 3 Standard TeamPoS 2000 Control Unit See Intellient PIN Section 1 3 90000291 Rev 3 0 3 3 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 30: ...3 5 Keyboards 3 5 1 Model 133UQ Keyboard Dimensions PIN s 90000626 629 90000629 shown 3 5 2 Model 104P Keyboard Dimensions Pin 90000175 3 4 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 31: ...3 5 3 Model 133PQ Keyboard Dimensions PIN PB600335 3 5 4 Basic Model 92M and 92U Keyboard Dimensions PIN 53876001M 900000630 90000291 Rev 3 0 3 5 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 32: ...d with MSR and Display Dimensions PIN s 53876004M 006M 90000630 32 3 5 6 Model 92M Keyboard with Vertical Key Lock Dimensions PIN s 53876005EM 007M 008M 009M 010EM 011EM 012EM 3 6 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 33: ...3 6 Cash Drawers 3 6 1 Model TP10 Cash Drawer PIN s 54258001 003 3 6 2 MP5 Cash Drawer Compact PIN s CA82003 5002 5003 90000291 Rev 3 0 3 7 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 34: ...3 6 3 NF5 Cash Drawer PIN s 90000576 577 3 6 4 Model NAF Cash Drawer PIN s 4669001 006 withdrawn 3 8 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 35: ...wnload video drivers from the following website http us fujitsu com support then look for the heading Retail PoS Systems Speakers are standard on the D15 The D15 comes in non touch or 5 wire resistive or capacitive touch Options include a 5x8 keypad and 3 track MSR which can be added either separately or in combination There are three stand options stacked not available for compact TP2K dispersed ...

Page 36: ...3 7 2 LCD Bracket Mounting The D15 LCD uses a standard 100mm 4 vesa mount 3 7 3 Single Stacked D15 LCD 3 10 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 37: ...3 7 4 Single Stacked D15 LCD w customer display 3 7 5 Single Dispersed D15 LCD PIN90000820 24 90000855 90001127 monitors with 90000823 stand 90000291 Rev 3 0 3 11 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 38: ...nitors 90000823 stand 90000831 MSR 90000821monitor withdrawn 3 7 7 Single Dispersed D15 with Keypad and MSR PIN s 90000820 90000855 900011127 monitors 90000823 stand 90000830 keypad MSR w lock 90000821monitor withdrawn 3 12 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 39: ...the same connector panels in the rear of the units are different Options include touch speakers digital interface only TeamKey which adds a keypad MSR and key lock or MSR only There are three stand options stacked dispersed and kiosk PIN s 90000167 169 speaker option supported PIN s 90000361 362 90000580 581 speaker option not supported 90000291 Rev 3 0 3 13 TeamPoS 2000 MAINTENANCE MANUAL Note Sp...

Page 40: ... Solutions Inc mounting brackets An optional VESA compliance adapter is also available for mounting in situations that require VESA mounting The VESA adapter is attached to the LCD using the 4 mounting screws PIN 90000271 LCD w VESA Adapter Fujitsu Custom LCD Mounting Holes 3 14 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 41: ...all single 12 1 stacked LCDs fit with stand PIN 90000162 3 8 3 Single Dispersed LCD with dispersed stand all single dispersed 12 1 LCDs fit with optional stand PIN 90000552 90000291 Rev 3 0 3 15 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 42: ...Alternate Mount alternate dispersed LCD stand fits all single 12 1 LCDs PIN 90000171 withdrawn 3 8 5 TeamKey all 12 1 LCDs fit keypad PIN 90000354 dispersed stand PIN 90000452 3 16 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 43: ...0452 3 8 7 Dual Stacked LCD all 12 1 LCDs with stacked stand PIN 90000366 90000291 Rev 3 0 3 17 TeamPoS 2000 MAINTENANCE MANUAL Note This dual display stand can only be stacked When the display is stacked it extends 2 beyond the TeamPoS 2000 and 3 beyond the cash drawer at the back of the unit ...

Page 44: ...3 8 8 Other Options G Vision PIN s L5EX TA 3 8 9 CRTs 9 Active PIN s 58312001 PB000009 Withdrawn PIN s PB600440 441 3 18 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 45: ...configuration a stacking tray is mounted on the control unit to provide support for the monitor and other peripherals see photo below TeamPoS 2000 Standard only with Peripherals Including 14 CRT on Stacking Tray PB600307 stacking tray 90000291 Rev 3 0 3 19 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 46: ...er Displays dispersed configuration VF50 Display PIN CA05951 2921 VF50U Display PIN KD02902 0171 short pole 0 3 meter kit PIN PB501002 tall pole 0 6 meter kit PIN PB501003 3 20 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 47: ...3 9 Printers 3 9 1 Model DT50 DT50II Printer PIN s 90000048 90000056 057 90000541 542 90000772 773 3 9 2 Model DT50II TranScan Printer PIN90000838 90000291 Rev 3 0 3 21 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 48: ...3 9 3 Model TM T88III Printer PIN 90000658 3 9 4 Model TM T90 Printer 90000492 3 22 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 49: ...60 Printers Dimensions for the A758 and A760 printers are the same A760 PIN s 90000697 90000755 A758 PIN s PB600553 556 3 9 6 Model A794 Printer PIN PB600557 withdrawn 90000291 Rev 3 0 3 23 TeamPoS 2000 MAINTENANCE MANUAL ...

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Page 51: ...ll shipping containers for external damage Ensure that all packages listed on the shipment billing form have been delivered Carefully unwrap and inspect all equipment Check delivered items to ensure that all the items listed on the packing list have been received Report shortages and damage to CustomerCare The customer needs to provide the sales order number and a description of the piece of equip...

Page 52: ...e number of the person making the return RMA number provided by customer service 4 5 Using Anti static Protection When installing and disassembling equipment be sure to follow anti static protection procedures All controllers terminals peripherals and boards are susceptible to damage due to electrostatic discharge Insufficient anti static protection when handling boards may cause failures degraded...

Page 53: ...tion rate Socket outlets must provide protective earthing and be of a polarized type To properly ground the power lines for the terminal Include a functional low noise earth conductor for each branch circuit in the system Connect the protective earth through the service equipment Before installing the terminal check the power lines for loads that could cause large variations in voltage Electrical ...

Page 54: ...pplied via a socket outlet which has a protective earthing contact connected to the protective earth terminal of the installation Power System The terminals are designed for use on a power system with an earthed neutral i e a TN or TT power system according to IEC 364 The terminals must not be directly connected to a power system with an impedance earthed neutral i e an IT power system according t...

Page 55: ...er supply outlet The mains power cables for the TeamPoS Series terminals are terminated with a plug suitable for the ordering country The following is a list of available power cables U S Canada Europe UK Australia South America South Africa 90000291 Rev 3 0 4 5 TeamPoS 2000 MAINTENANCE MANUAL ...

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Page 57: ...he removal of the front panel 5 1 1 Front Cover 1 Push the upper center three raised dots of the front cover to open it An optional key lock is available for front cover not shown here 90000291 Rev 3 0 5 1 TeamPoS 2000 MAINTENANCE MANUAL Caution Confirm that the external power source is 100 240 VAC before starting the operation To prevent electric shock confirm that the AC cable is removed from th...

Page 58: ...ws if they are too tight 5 1 2 Side Cover Left 1 Remove the front cover see 5 1 1 2 While facing the front of the device first pull the left side cover slightly forward in the direction indicated by the arrow to remove the side cover 5 2 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution Be sure to observe all ESD precautions and power OFF procedures ...

Page 59: ...ng tabs and then slide cover to the rear 5 1 3 Rear Cover 1 While facing the back of the device push the buttons on the right and left side to remove the rear cover 90000291 Rev 3 0 5 3 TeamPoS 2000 MAINTENANCE MANUAL Note To mount the rear cover again first hook the cover over the tab on the left side and then close the right side ...

Page 60: ...from the bottom to remove the keyboard 2 Remove the rear cover see section 5 1 3 3 Disconnect LCD VFD Customer Display unit and printer cables 5 4 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution Be sure to observe all ESD precautions and power OFF procedures ...

Page 61: ...CD and the Customer Display if installed slightly toward the front then lift and remove the pedestal 5 Remove the printer in the same manner 6 Remove front cover see section 5 1 1 90000291 Rev 3 0 5 5 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 62: ... and remove the cover 8 To mount the top cover again reverse the removal procedure 5 6 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note There is a locking tab on the inside of the top cover Ensure that the tab on the back of the top cover goes under the chassis prior to pushing it into place ...

Page 63: ...yboard Yes Yes Fits Models 133UQ 133PQ 136P and 104P keyboards FD20 21 Printer No Yes All other printer brackets Axiohm A758 Printer No Yes All other printer brackets DT50 DT50II DT50IIT Printer Yes Yes All other printer brackets When stacking the DT50 DT50II DT50IIT and a D12 A12 LCD on a standard unit a filler and shorter connector cover are optional D12 A12 LCD Yes Yes CRT CRT Yes Yes LCD Insta...

Page 64: ...nits If a D12 A12 LCD and model DT50 DT50II printer are installed on a standard unit a filler occupies the remaining space See next section Compact Unit Standard Unit 5 1 5 3 Filler Unit Installation on a Standard Unit The filler is used to occupy the free space on a standard control unit with a stacked LCD either 12 1 or 15 and model DT50 DT50II printer An optional connector cover not 5 8 Rev 3 0...

Page 65: ... DT50 DT50II printer are selected 1 Attach filler bracket to top cover of unit with bracket hooks facing inward Secure with two screws 2 Slide filler part onto bracket 3 Stack display only after filler part has been fixed to bracket 4 Stack DT50 DT50II printer and model 133PQ keyboard after the display has been stacked 90000291 Rev 3 0 5 9 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 66: ... Retail I O Board TeamCOMBO or TeamUSB board see section 7 12 5 Remove the PC card blanking plate by removing one screw 6 Install an add in card 7 Secure add in card with the screw that was holding the blanking plate 8 Reverse steps 1 to 4 5 10 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution Be sure to observe all ESD precautions and power OFF procedures ...

Page 67: ...nt see Memory DIMM section 7 10 for the correct procedure for installing memory 5 2 1 2 Memory Configuration M Motherboard Pentium M has two memory slots and comes in combinations of 256MB 512MB and 1GB future release for a maximum of 2GB 90000291 Rev 3 0 5 11 TeamPoS 2000 MAINTENANCE MANUAL Note Up to two PCI add in cards can be installed Note When adding memory ensure that the upgrade label that...

Page 68: ...ing PIN 90000161 5 3 1 Retail I O Board Pin layout To access jumpers 1 Remove front cover see section 5 1 1 2 Remove side cover left see section 5 1 2 Retail I O Board Layout 5 12 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 69: ...OFF Multi Com 5 BATL Detect Lead Acid Battery Alarm ON Enable OFF Disable 6 FAN1 Detect CPU FAN Alarm ON Enable OFF Disable 7 FAN2 Detect PSU FAN Alarm ON Enable OFF Disable 8 FAN3 Detect Chassis FAN Alarm ON Enable OFF Disable SW4 1 Factory use only Must be off ON Enable OFF Disable 2 Factory use only Must be off ON Enable OFF Disable 3 IRQ12 S ON Enable OFF Disable 4 IRQ11 E O O ON Enable OFF Di...

Page 70: ...umper connectors one is FJ and used for the models FD20 and FD21 printers The other is ESC POS default and is used for all other supported printers Depending on the printer being connected place the jumper block so that all pins on the appropriate connector are shorted FJ ESC POS Mux12 5V RTS Mux11 5V DTR Mux9 Not used RI Mux6 Not used CD Mux5 GND DSR Mux4 GND CTS Mux1 RESET GND The following tabl...

Page 71: ...ignal ESC PoS Mode Epson printer signals 1 Reset TTL GND 2 RX RX 3 TX TX 4 GND CTS 5 GND DSR 6 Not used CD 7 GND SG 8 24V RET 24 V RET 9 Not used RI 10 5V 5V 11 5V DTR 12 5V RTS 13 24V RET GND 14 24V 24V 15 24V 24V 90000291 Rev 3 0 5 15 TeamPoS 2000 MAINTENANCE MANUAL Note Pin outs may differ depending on jumper placement see section 5 3 3 ...

Page 72: ...nal when DC Powered Mode Signal when Standard Com Mode 1 NC CD 2 RX RX 3 TX TX 4 DTR DTR 5 SG SG 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 5V RI 5 3 6 Retail I O Board Port 5 Connector Signals Connector type Male D9 RS 232 ports Pin Signal 1 NC 2 RX 3 TX 4 DTR 5 SG 6 DSR 7 RTS 8 CTS 9 5V 5 16 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 73: ...D9 Pin Signal 1 GND 2 RX 3 TX 4 24V 5 SG 6 5V 7 RTS 8 CTS 9 GND 5 3 8 DRW Connector Signals Cash drawer port Connector type Female D9 Pin Signal 1 24V RET 2 CD1 Status 3 CD1 SOL 4 NC 5 GND 6 NC 7 CD2 SOL 8 CD2 Status 9 GND 90000291 Rev 3 0 5 17 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 74: ...he TeamCOMBO Board PIN 90000273 5 4 1 TeamCOMBO Board Pin Layout To access jumpers 1 Remove front cover see section 5 1 1 2 Remove side cover left see section 5 1 2 5 18 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 75: ...N Enable OFF Disable 7 FAN 2 Detect PSU FAN Alarm ON Enable OFF Disalbe 8 FAN3 Detect Chassis FAN Alarm ON Enable OFF Disable ISA IRQ IRQ12 S ON Enable OFF Disable IRQ11 E O O ON Enable OFF Disable IRQ10 L N N ON Enable OFF Disable IRQ9 E L E ON Enable OFF Disable IRQ7 C Y ON Enable OFF Disable IRQ5 T ON Enable OFF Disable SW1 COM3 IRQ Only one IRQ switch can be ON Note Only applies when SW3 posit...

Page 76: ...r each table 5 4 3 TeamCOMBO Board Ports 1 and 2 Connector Signals Connector type Male D9 PIN Signal When DCT Power Mode Signal when Standard Com Mode 1 NC CD 2 RX RX 3 TX TX 4 DTR DTR 5 SG SG 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 5V RI 5 20 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note Pin outs may differ depending on jumper placement see section 5 4 2 ...

Page 77: ... D9 Pin Signal 1 GRD 2 RX 3 TX 4 24V 5 SG 6 5V 7 RTS 8 CTS 9 GND 5 4 5 DRW Connector Signals Connector type Female D9 Cash drawer port Pin Signal 1 24V RET 2 CD1 Status 3 CD1 SOL 4 NC 5 GND 6 NC 7 CD2 SOL 8 CD2 Status 9 GND 90000291 Rev 3 0 5 21 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 78: ...12 VDC Return USB port 4 12 or 24 VDC Power 6 24 VDC Power USB ports 1 2 and 3 12 VDC Power USB port 4 7 24 VDC Power USB ports 1 2 and 3 12 VDC Power USB port 4 8 24 VDC Return USB ports 1 2 and 3 12 VDC Returnr USB port 4 5 22 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note The powered USB connector will also accommodate a standard USB connector that is pins 1 4 Top portion of the connecto...

Page 79: ... used See silkscreen on board for actual jumper settings JP2 1 2 3 4 5 6 7 8 9 10 Decodes each drawer open switch from cash drawer Configured for the type of cash drawer being used Distinguishes between FJ cash drawer and NCR FJ is default SHORT FJ OPEN NCR OPEN FJ SHORT NCR OPEN FJ SHORT NCR OPEN FJ SHORT NCR SHORT FJ OPEN NCR JP3 1 2 3 4 5 6 7 8 9 10 Determines the power source for the 12V on US...

Page 80: ...B Power Std USB Signals 2 Data 3 Data 4 Ground 5 24 VDC Return USB ports 1 2 3 and 4 12 VDC Return USB port 5 6 7 12 or 24 VDC Power 6 24 VDC Power USB ports 1 2 3 and 4 12 VDC Power USB port 5 6 7 7 24 VDC Power USB ports 1 2 3 and 4 12 VDC Power USB port 5 6 7 8 24 VDC Return USB ports 1 2 3 and 4 12 VDC Returnr USB port 5 6 7 5 24 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note There are ...

Page 81: ...Return 5 5 3 TeamUSB Board Powered USB Connectors 7 ports Pin USB 24V USB 12V Ports 1 2 3 4 Ports 5 6 7 1 5V USB Pwr 5V USB Pwr 2 Data Data 3 Data Data 4 Gnd Gnd 5 24V Return 12V Return 6 24V Pwr 12V Pwr 7 24V Pwr 12V Pwr 8 24V Return 12V Return Port 7 is unavailable when TeamUSB board is installed with the A Motherboard 90000291 Rev 3 0 5 25 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 82: ...LED Power The jumper settings are shown below LED Power 5V Standby A or H Motherboard 1 2 1 2 M Motherboard 2 3 2 3 5 26 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note Dashed lines are components on the opposite side There are two riser cards Revised riser card 2 PCI slots KD20033 B41X supports TeamUSB TeamCOMBO and Retail I O boards Original riser card 2 PCI slots CA21259 B21X supports Ret...

Page 83: ...player already in place 3 Disconnect power and signal cables from the Retail I O TeamCOMBO or TeamUSB board at the back of the unit 4 Remove side cover left see section 5 1 2 5 Remove the top cover see section 5 1 4 6 Remove the screw from the perforated filler plate not shown that occupies the space intended for the media player 7 Remove Retail I O TeamCOMBO or TeamUSB Board see section 7 13 9000...

Page 84: ...esses Cut the tie wrap and connect the Media Player power connector to the media player It is polarized so make sure it is installed correctly 12 Push the media player completely into the controller ensuring that it is level and the mounting hole matches the mounting bracket Secure with the mounting screw 13 Re install the Retail I O TeamCOMBO or TeamUSB board and covers 14 Remove filler in front ...

Page 85: ... all Preh Electronics products Programming Software Driver Tools then look for WinProgrammer 2 0 or link through Fujitsu s FTP site at ftp ftp ftxs fujitsu com pos possustaining Retail Keyboard 133UQ PrehDrivers shortcut The firmware update utility is also in this same location on Fujitsu s FTP site Look for Bootloader 90000291 Rev 3 0 5 29 TeamPoS 2000 MAINTENANCE MANUAL Note Peripheral software ...

Page 86: ...r 90000635 3 8M For RS232 use 50275 001 0 6M 50275 002 3 0M or 50275 003 5 0M PIN s 90000630 keyboard 90000631 MSR 90000632 display This keyboard is scheduled for release late Q2 of 2004 When it is released drivers and the keyboard programming utility will be available through Fujitsu s FTP site at ftp ftp ftxs fujitsu com pos choose possustaining Retail Keyboard 92U The firmware update utility fo...

Page 87: ... above Switch Number Function 0 Offline Diagnostics 1 MSR 1 2 3 2 Not used 3 Not used 4 Not used 5 MSR 1 2 emulation 6 MSR 2 3 emulation 7 Not used 8 Not used 9 Returns keyboard layout to the factory setting during power up 5 8 3 Model 133PQ Keyboard Unit not programmable PIN s PB600335 PB600315 90000627 29 90000291 Rev 3 0 5 31 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 88: ...in the Asian market only Switch Position Reads Track s Left Asian Setting Center Track 2 3 Right Track 1 2 default 5 8 3 2 Model 133PQ Keyboard MSR Installation 1 To install and set the switches for the MSR first open access cover on bottom of keyboard 2 Place access cover on bottom of panel 3 Check switch settings Switch in this photo is in the default position read track 1 2 5 32 Rev 3 0 9000029...

Page 89: ...der the MSR on the circuit board side 5 Slip the end of the wire onto the pin connector in the MSR space smooth side up The wires can only be connected one way 6 Flip cover over and ease the MSR into the slot aligning the slot in the MSR beneath the slot in the keyboard 5 8 4 Model 104P Keyboard Unit Compact Keyboard PIN s 90000175 90000291 Rev 3 0 5 33 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 90: ...yboard mapping utility is on the Fujitsu FTP site at ftp ftp ftxs fujitsu com pos 5 8 4 2 Model 104P Keyboard Switch Settings Compact Keyboard The Model 104P keyboard has DIP switches as follows Default settings are in bold Switch 1 2 3 4 5 6 Meaning 1 2 ON ON ISO 1 2 Not Used OFF ON ISO 2 3 Not Used ON OFF ISO 1 2 3 Default Supports MSR options OFF OFF JIS 1 2 Not Used 3 ON F key roll over OFF 2 ...

Page 91: ...oard Volume Adjustment The volume control of the buzzer is on the bottom of the keyboard unit Turning the control clockwise increases the volume 5 8 4 4 Model 104P Keyboard Mounting the MSR 1 Remove MSR slot filler from the MSR keyboard slot and the cable from the bottom of the keyboard 2 Remove the bottom cover of the keyboard unit by depressing the three tabs and pulling bottom cover upward 9000...

Page 92: ... on the cable exposed away from the MSR unit up Set the larger opening of the MSR unit to the corresponding larger opening on the keyboard unit 5 Connect the cable to the printed circuit board of the keyboard with exposed conductors faced down 6 Replace the bottom cover of the unit 7 Plug in the keyboard cable 5 36 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 93: ...PoSMSR options on a checkstand or counter 3 A third mount is an in counter mount which consists of a cable a connector that attaches to the LCD and an interface for connecting external cables in development The following table summarizes the D15 LCD stands and options D15 non touch D15 touch D15 w MSR w keypad or w keypad MSR Audio Yes Yes Yes Touch No Yes Yes Stacked Yes Yes Yes Dispersed Yes Yes...

Page 94: ...nd to the audio port on the bottom of the D15 stand In dual screen configurations only one LCD can have the sound enabled TeamPoS 2000 D15 Audio Connection for TeamUSB TeamCOMBO Retail I O Boards 5 38 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 95: ...nly with Pentium M or Celeron M motherboards Only one digital and one analog LCD can be connected to the motherboard at any one time When two LCDs are supported by one TP2K one of the monitors must use the DVI connector and the other must use the VGA connector TeamPoS 2000 D15 Video Connections for TeamUSB TeamCOMBO Retail I O Boards 90000291 Rev 3 0 5 39 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 96: ...iguration In this example the DVI connector is connected to the first stand and the VGA cable is connected to the second stand The DVI cable could just as easily be connected to the second monitor and the VGA cable connected to the first TeamPoS 2000 D15 Dual Screen Connections for TeamCOMBO TeamUSB Boards TeamUSB only supported with new riser cad PIN KD20033 B41X 5 40 Rev 3 0 90000291 TeamPoS 200...

Page 97: ... configured when connecting power and data A typical configuration is for non touch TeamPoS 2000 Non touch Connections The powered USB cable makes it possible to connect power and data with the same cable TeamPoS 2000 w TeamUSB I O Board w Touch and or MSR and or Keypad Alternate configuration for non touch 90000291 Rev 3 0 5 41 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 98: ...is made using an A to A USB connector male to male One end is plugged into any open powered USB port on the I O board or to one of the motherboard standard USB ports and the other end is plugged into any open USB port on the I O board or one of the standard USB ports on the motherboard TeamPoS 2000 Retail I O Board Touch and or MSR and or Keypad 5 42 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUA...

Page 99: ...e power brick requires a standard A to A USB connector Keep in mind that each LCD must use a different video connector one VGA and one DVI as shown below If a Retail I O or TeamCOMBO board are used both LCDs must be powered from a power brick TeamPoS 2000 TeamCOMBO or TeamUSB Board or Retail I O Board with M Motherboard only Dual Screen Configuration w Touch and or SmartPoSMSR and or SmartPoSKeyPa...

Page 100: ...ircuit boards and are wired so that data or power from the TeamPoS 2000 travels within the stand through a specially designed cable Although there are multiple connectors on the bottom of the stands there is only one connection to the D15 LCD An in counter mount will be included in a future release 5 44 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 101: ...USB cable above 90000992 CBL TP2K USB AtoA 0 65M stacked 90000993 CBL TP2K USB AtoA 2 0M dispersed 90000994 CBL TP2K USB AtoA 3 8M dispersed LCD VGA cable 1 required for each LCD operating in analog mode 90001046 D15 Analog Data 0 65M 90001047 D15 Analog Data 2 0M 90001048 D15 Analog Data 5 0M Powered brick for LCD power 1 required for each LCD configured with a Retail I O or TeamCOMBO board 90000...

Page 102: ...e D15 LCD on either the dispersed stand or the stacked stand in development 1 Place the LCD face down on a clean surface Make sure the surface is free of anything that might damage the screen 2 Tip the stand on its front side until the cable connector in the stand can be pushed onto the connector on the D15 5 46 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 103: ...en so that it will be possible to remove the LCD if needed 4 Mount the stand onto the D15 using the 4 screws taped to the bottom of the stand There are access holes in the stand to facilitate fastening the bottom two mounting screws Reattach the back panel 5 9 7 2 Stacked Stand Installation 1 Place the LCD face down on a clean surface Make sure the surface is free of anything that might damage the...

Page 104: ...p of the TeamPoS 2000 using thirteen M3 x 5 Phillips Flat Head screws 5 Install the D15 base mounting bracket using four M3 x 5 Phillips Flat Head screws with the bracket hooks forward The brackets for the keyboard and printer need to be installed on the stacking plate as well See D12 and A12 Stacking Bracket Locations Section 5 1 5 6 Connect all the required cables to support the D15 Display rout...

Page 105: ...ce making sure there is nothing that will damage the screen The bottom edge of the unit should be nearest to you 2 Remove the left side gray access cover and the contrasting end cap 3 Align the shim that came with the D15 so that it matches the contour of the side of the D15 90000291 Rev 3 0 5 49 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 106: ...h the three screw holes on the back of the D15 Use the 3 screws provided with the MSR kit to secure the MSR 7 Reattach the access panel by inserting the tabs at the left first and then snapping the right tabs into place After installation power up and test MSR with test card 5 9 7 4 SmartPoSKeyPad Installation A 5 x 8 keypad can be installed on any of the D15 models 1 Place the D15 face down on a ...

Page 107: ...re slide the screwdriver along the edge until the entire cosmetic front panel slips over the front edge of the panel and push the keypad into place The grooved cosmetic panel covers the edge where the frame was removed 4 Turn the D15 over to the back side and secure the keypad with 3 screws provided with the keypad Snap on the back panel 5 9 7 5 SmartPoSKeyPad MSR Installation The keypad and MSR c...

Page 108: ...y pole using three M5 screws Do not tighten screws completely 4 Route the PoS end of the display cable as shown 5 Attach the D15 display assembly temporarily to help center and position the short display pole 5 Tighten the two rear M5 screws Remove the D15 display assembly and tighten the third M5 screw 5 52 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 109: ...ble under the stand as shown 7 Install the D15 display assembly onto the TP2K and route the cables into the rear of the TP2K as shown 8 Install the two plastic topped screws to fasten the rear of the display base 9 Attach the rear cover 90000291 Rev 3 0 5 53 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 110: ...persing the LCD without TeamKey or MSR options in a checkstand or counter and 3 Kiosk stand 90000542 for dispersing an LCD with theTeamKey or MSR option 5 10 1 Model D12 and A12 LCD Stand Option Summary The following table summarizes the 12 1 LCD stand and options D12 Only D12 w Keypad D12 w MSR A12 Only A12 w Keypad A12 w MSR Speakers Yes Yes Yes No No No Touch Yes Yes Yes Yes Yes Yes Stacked Sta...

Page 111: ...t numbers TeamPoS 2000 with Single Digital LCD TeamPoS 2000 with Digital LCD Touch Speaker Options 90000291 Rev 3 0 5 55 TeamPoS 2000 MAINTENANCE MANUAL The application software will determine where the touch panels connect to the TeamPoS 2000 The touch cables can be connected to one of the PC board s COM ports or any male 5VDC connector on the Retail I O Board Ports 1 2 or 5 or TeamCOMBO Board Po...

Page 112: ...er Option 5 56 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL The application software will determine where the touch panels connect to the TeamPoS 2000 The touch cables can be connected to one of the PC board s COM ports or any male 5VDC connector on the Retail I O Board Ports 1 2 or 5 or TeamCOMBO Board Port 1 or 2 ...

Page 113: ...90000291 Rev 3 0 5 57 TeamPoS 2000 MAINTENANCE MANUAL The application software will determine where the touch panels connect to the TeamPoS 2000 The touch cables can be connected to ne of the PC board s COM ports or any male 5VDC connector on the Retail I O Board Ports 1 2 or 5 orTeamCOMBO Board Port 1 or 2 ...

Page 114: ... 65 meter single power cables can be used in this configuration Other combinations of 2 and 5 meter single cables are not supported The application software will determine where the touch panels connect to the TeamPoS 2000 The touch cables can be connected to one of the PC board s COM ports or any male 5VDC connector on the Retail I O Board Ports 1 2 or 5 or TeamCOMBO Board Port 1 or 2 ...

Page 115: ...00 MAINTENANCE MANUAL Note Maximum distance between control unit and each LCD is 5 meters with 5 meter cables Maximum distance between LCDs is 10 meters with 5 meter The application sosftware will determine where the touch panels connect to the TeamPoS 2000 The touch cables can be connected to one of the PC board s COM ports or any male 5VDC connector on the Retail I O Board Ports 1 2 or 5 or Team...

Page 116: ...Stked 0 65M CA05952 3122 CBL D12 TCH Screen Disp 2 0M CA05951 3123 CBL D12 TCH Screen Disp 5 0M Dual LCD Power Y cables 1 cable powers both the digital and the analog LCD CA05951 6061 CBL D12 A12 PWR Dual LCD 2 0M CA05951 6062 CBL D12 A12 PWR Dual LCD 5 0M For stacked dual LCDs 2 required For stacked dual LCDs two 0 65 meter cables can be used Notes The application software will determine where th...

Page 117: ...speaker 3 Feed cables in from the bottom of the display assembly and through the arm until the cable connectors are exposed at the LCD end Check to make sure there is a cable for each feature Cable Function Digital LCD Analog LCD Power Cable Mini din connector Mini din connector Data Cable Custom cable 15 pin VGA Touch optional 9 pin RS232 9 pin RS232 Sound optional Sound Connector Not available 4...

Page 118: ...l cables are routed under the LCD cable guide 4 Attach LCD to the rotating arm bracket by using screws 4 5 Replace filler plate 5 62 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note LCD monitors come with a protective film over the screen Do not remove this film until installation is complete to avoid accidental damage to the surface ...

Page 119: ...the bottom of the stand and slide off back end of LCD stand Retain screws Discard the back of the LCD stand 2 Slide the back end of the integrated display onto the LCD stand There are two pole lengths short and long If short secure back end with two screws removed in Step 1 90000291 Rev 3 0 5 63 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 120: ...onnector through the base the pole and the display tilter Rotate the cable as required to get it through the pole Install second half of the pole 4 Remove the plastic connector cover from the display by pulling up on the tab 5 Connect the appropriate display cable flat connector to the display Ensure the key tabs are down display side and locked into place 6 Attach the grounding wire to the displa...

Page 121: ...lter tabs 3 into the display slots and then securing with a screw 10 Insert the tilter into the pole and push it until it locks into place 11 Mount display pole in the display pole stand Align the opening of the pole tape side with the insert on the LCD stand back end and push with sufficient pressure to lock the pole in place Do not remove the tape 90000291 Rev 3 0 5 65 TeamPoS 2000 MAINTENANCE M...

Page 122: ...TeamPoS 2000 control unit and slide it back onto the LCD brackets 5 10 6 D12 A12 LCD with TeamKey Assembly 1 Install cables on the LCD See LCD Cable Requirements section 5 8 2 2 2 Route all cables though the stand 5 66 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 123: ... plate folds back on itself In the picture below this is the right side 4 Put LCD and Keypad MSR unit together 5 Attach back metal bracket to LCD and keypad MSR and secure with 8 screws 6 Attach rotation mechanism to back metal bracket using 4 screws remove the rotatoin mechanism from stand if it was previously installed 90000291 Rev 3 0 5 67 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 124: ...o place 2 taps and secure with 1 screw 8 Install LCD assembly on the stand using four screws 9 Install rotation mechanism cover flat side on top and secure with 2 screws 5 68 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 125: ... Route cables through the check stand counter as required 12 Connect cables to the TeamPoS 2000 control unit 13 Install LCD with stand in the check stand counter 14 When all peripherals are installed start control unit see General Operations Chapter 6 90000291 Rev 3 0 5 69 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 126: ...s show LCD adjustments for all models Adjust the following where appropriate 1 Adjust the brightness 2 Adjust the sound volume to the maximum digital versions only 3 Turn ON the unit see Powering ON see section 6 1 2 5 70 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 127: ...y Settings Customer display default settings for both the VF50 and VF50U conform to the international font table See the following table to change to ESC PoS mode 5 10 8 2 VF50U Switch Definition VF50U Default Switch Settings 90000291 Rev 3 0 5 71 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 128: ...ustomer COM7 ESC ON OFF ON OFF OFF English None Operator COM 8 FJ OFF OFF ON OFF ON English None Operator COM 8 FJ ON OFF ON ON OFF English None Operator COM 8 ESC OFF OFF ON ON ON English None Operator COM 8 ESC ON ON OFF OFF OFF Japanese None Customer COM7 FJ OFF ON OFF OFF ON Japanese None Customer COM7 FJ ON ON OFF ON OFF Japanese None Customer COM7 ESC OFF ON OFF ON ON Japanese None Customer ...

Page 129: ... font table in FJ mode Standard font table 2 Self test mode Normal Mode 3 4 3 OFF 4 OFF 3 ON 4 OFF 3 OFF 4 ON 3 ON 4 ON FJ mode Default ESC mode Reserved Reserved Note All switches are shipped from the factory in the off position 90000291 Rev 3 0 5 73 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 130: ...e groove on the bottom of the main unit Models TP10 and MP5 Installing the brackets merely requires placing the bracket on the appropriate screw holes and securing with two screws provided for each bracket To prevent dust and moisture penetration apply a screw hole cover label from the provided label sheet over each screw hole on the top cover where a bracket will not be used For dispersed configu...

Page 131: ...wer TeamPoS 2000 with Retail I O Board Connector Layout with A Motherboard 90000291 Rev 3 0 5 75 TeamPoS 2000 MAINTENANCE MANUAL Note Allocation of connectors at the rear is shown below Each connector is to be used for a particular purpose Do not connect to the wrong connector when connecting I O devices Once the correct connections are made use the labels from the label sheet supplied with the un...

Page 132: ... PoS Peripheral Port 5 6 PoS Peripheral Port 6 PTR Printer LCD PWR LCD Power DRW Cash Drawer KB Keyboard M Mouse COM1 Communications Port 1 COM2 Communications Port 2 PC Board LPT Parallel Interface Ports VGA Analog Video LCD Digital LCD Video USB Universal Serial BUS 2 MIC Microphone Audio In SPEAKER Speaker Audio Out LAN Local Area Network 5 76 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 133: ...USB ports on the motherboard becomes unavailable because it is used as a hub for the TeamCOMBO board A blanking label is installed over the top USB port connector on the back of the motherboard as shown Note There are two versions of the TeamCOMBO board 1 PIN 90000276 2 PIN 90001036 PIN 90000276 does not support powering the D15 LCD A separate power supply unit PSU is required ...

Page 134: ...PWR LCD Power DRW Cash Drawer PC Board Ports KB Keyboard M Mouse COM1 Communications Port 1 COM2 Communications Port 2 LPT Parallel Interface VGA Analog Video LCD Digital LCD Video USB Universal Serial BUS 1 MIC Microphone Audio In SPEAKER Speaker Audio Out LAN Local Area Network 5 78 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note Once installation is complete the unit should be left plugge...

Page 135: ...otherboard Name Defnition USB1 USB 24VDC USB2 USB 24VDC USB3 USB 24VDC PoS USB4 USB 24VDC Ports USB5 USB 12VDC USB6 USB 12VDC USB7 Not used on A motherboard LCD PWR LCD Power DRW Cash Drawer KB Keyboard M Mouse COM1 Communications Port 1 COM2 Communications Port 2 PC Board LPT Parallel Interface Ports VGA Analog Video LCD Digital LCD Video USB Universal Serial BUS 1 MIC Microphone Audio In SPEAKER...

Page 136: ...DC Ports USB5 USB 12VDC USB6 USB 12VDC USB7 USB 12VDC LCD PWR LCD Power DRW Cash Drawer KB Keyboard M Mouse COM1 Communications Port 1 COM2 Communications Port 2 PC Board LPT Optional uses add in card expansion slot opening Ports VGA Analog Video LCD Digital LCD Video USB Universal Serial BUS 4 MIC Microphone Audio In SPEAKER Speaker Audio Out LAN Local Area Network 5 80 Rev 3 0 90000291 TeamPoS 2...

Page 137: ...nd its peripherals in good working condition follow the guidelines in this section 1 Wipe the terminal and peripherals with a clean soft cloth dampened with water and mild soap Never use abrasive pads or cleansers 2 Vacuum the paper wells of the receipt and journal printers to remove paper particles and dust 3 Clean the MICR mechanism on the printer once a month or after every 6 000 checks See cle...

Page 138: ...ssume that the terminal operating system and the application software have been installed For any additional power on and off procedures dictated by the retail application refer to the manuals provided with your PoS and application software 6 1 3 Powering ON 1 Make sure all peripherals are securely connected to the control unit 2 Make sure the power cord is plugged into the power source 3 Lift the...

Page 139: ...e Depending on BIOS setup a momentary depression of the switch may signal the application to shut the unit down which could take a few minutes If power is not immediately turned off either wait for the application to shut the unit down or keep the switch depressed for approximately 4 seconds For proper shutdown procedures see the application software documentation Note Some peripherals such as sca...

Page 140: ...6 4 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL This page intentionally left blank ...

Page 141: ...l procedures for powering ON and powering OFF the TeamPoS 2000 control unit The instructions in this section assume that the terminal operating system and the application software have been installed For any additional power up procedures dictated by the retail application refer to the manuals provided with the application software 90000291 Rev 3 0 7 1 TeamPoS 2000 MAINTENANCE MANUAL Caution To pr...

Page 142: ...es may be separately powered Check the peripheral manuals for instructions on powering on these peripherals Any hardware errors detected on power up will appear on the operator display LCD or CRT Note that the model VF 50 two line alphanumberic display does not display error messages Note Depending on setup a momentary depression of the switch may signal the application to shut the unit down which...

Page 143: ...edures see the application software documentation Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe all ESD precautions and power off procedures Caution Be sure to observe all ESD precautions and power OFF procedures When replacing the PC board ensure AC power cord is removed unplugged before any maintenance ...

Page 144: ... board 9 On completion of insertion attach the left side cover to the equipment by sliding back and locking into place Also reattach the front cover 10 The system CMOS must be set after replacing the PC board Be sure to execute the BIOS setup operation on the BIOS setup screen For BIOS setup procedures see Chapter 8 BIOS Setup Procedures 11 If this replacement is an upgrade install the upgrade lab...

Page 145: ...7 3 M Motherboard Layout 90000291 Rev 3 0 7 5 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 146: ...t 1 2 Enable 2 3 Disable 1 2 4 JP4 USB 1 2 Power Select 1 2 5V 2 3 5V SBY 1 2 5 JP5 KB MS Power Select 1 2 5V 2 3 5V SBY 1 2 6 JP6 VCCA Power Select 1 2 1 8V Banias 2 3 1 5V Dothan 1 2 7 JP7 Clear CMOS 1 2 Normal 2 3 Clear 1 2 8 JP8 CPU Clock Setting 1 2 100MHz 2 3 133MHz 1 2 9 JP12 Disk on Chip 2000 Jumper Setting 15 16 0DE000H 0DFFFFH 15 16 10 JP13 PCI AUX Power Select 1 2 No Power 2 3 3 3VDUAL ...

Page 147: ...2C Bus Setting 1 2 M12CDATA 2 3 DDCPDATA 2 3 12 JP15 12CCLK 1 2 M12CCLK 2 3 DDCCLK 2 3 13 JP16 DVI 12C Bus Setting 1 2 MDVIDATA 2 3 MDDCDATA 1 2 14 JP17 DVI 12C Bus Setting 1 2 MDVICLK 3 4 MDDCCLK 1 2 90000291 Rev 3 0 7 7 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 148: ...7 3 2 Picture of M Motherboard 7 8 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 149: ... figure shows jumper positions Explanations are provided on the following pages When setting and exchanging the main board be sure settings are as follows default settings before operation 90000291 Rev 3 0 7 9 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 150: ...leting the CMOS RAM password 1 2 Normal 2 3 Password deleted 1 2 5 JP1501 Keyboard mouse power sources 1 2 Normal 5 V system 2 3 Standby 5 V system Default Test Only 1 2 6 JP2402 See 2nd note below DC output mode at AC input see note 2 that follows 5 6 2 3 POS mode 4 5 2 3 General PC mode 5 6 1 2 AC_ON mode not used 5 6 2 3 7 10 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note Coppermine is a...

Page 151: ...e indelible ink to write the date the battery was replaced using this format Battery Replaced DD MM YY 4 Mount the new battery in the unit Connect the battery cable with the connector labeled BATT 5 Attach the cover plate 6 Attach the front cover 90000291 Rev 3 0 7 11 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime t...

Page 152: ...bilizer shown here 6 Disconnect the three riser card cables in the area shown below 7 12 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution Confirm that the external power source is 100 240 VAC before applying power to the unit To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe all ESD precautions and power off ...

Page 153: ...es connected to the power supply unit and place them on the top of the device 9 Remove the two screws securing the power supply unit 10 While facing the front of the device slide the power supply unit forward Then lift and remove the unit 11 To remount the power supply unit reverse the removal procedure 90000291 Rev 3 0 7 13 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 154: ...sk out The HDD kit has setting pins similar to connector shown on the following page Make sure the jumper settings on the new drive match before replacing with the new HDD 7 14 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe all ESD precautions and power off ...

Page 155: ...r the addition of a second drive install the upgrade label that comes with the HDD upgrade kit on the side of the unit near the serial number See section 5 2 1 90000291 Rev 3 0 7 15 TeamPoS 2000 MAINTENANCE MANUAL Note Standard hard drive is a Seagate HDDs from other manufacturers will have different jumper settings Check the manufacturer s data sheet for the correct jumper settings ...

Page 156: ...ve it 4 To mount the floppy disk drive again reverse the removal procedure 5 If this is an upgrade install the upgrade label that comes with the Floppy Disk Drive upgrade kit on the side of the unit near the serial number See section 5 2 1 7 16 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the cove...

Page 157: ...the unit and then pull the media player out to remove it 5 To reinstall the media player drive reverse the removal procedure 90000291 Rev 3 0 7 17 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe all ESD precautions and power off procedures Note Ensure guides on left hand side...

Page 158: ...ove the screw at the lower left of the operator panel and then disconnect the two 2 cables from the back of the board to remove the board 4 To mount the operator panel again reverse the removal procedure 7 18 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe al...

Page 159: ...tivating the HDD 1 HDD0 Master 2 HDD1 Slave 1 HDD0 3 PORTSW Setting for supplying power to Retail I O 1 Output 2 No output 1 Output 4 Reset Switch Reboots System 5 Dump Switch Dumps Clears the CMOS on the Retail I O Board Warning hitting the dump switch will cause loss of CMOS applications data 90000291 Rev 3 0 7 19 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 160: ...e side cover left see section 5 1 2 4 Pull the main board out completely and place on flat surface 5 If memory is being replaced push both DIMM or SDRAM levers at both ends down towards the outside to remove the memory unit from the main board 6 If memory is being added push the two levers down out and down as far as they will go 7 20 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution To pre...

Page 161: ...rt adding DIMMs in rear socket and work forward to make future upgrades more convenient Caution Installing memory improperly can damage the memory and or the PC Board When installing memory ensure that it is inserted properly DIMMs have two small cutouts on the edge connector that must match the socket When inserting DIMMs into the socket carefully push them down into the socket until the levers l...

Page 162: ...re below from the front of the device and then lift up on the two top tabs to remove the fan unit 5 To remount the front fan reverse the removal procedure 7 22 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Caution To prevent electric shock confirm that the AC cable is removed from the AC outlet anytime the covers are removed Be sure to observe all ESD precautions and power off procedures ...

Page 163: ...nector on riser is free More upward pressure is required on the riser card side 5 To mount the Retail I O TeamCOMBO or TeamUSB board again reverse the removal procedure 6 When either the TeamCOMBO board or the TeamUSB board is installed one of the USB ports on the A motherboard becomes unavailable because it is used as a hub for the new I O board Install a blanking label provided with the Upgrade ...

Page 164: ...7 24 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 165: ...CI cards see section 5 1 5 9 Disconnect the signal cables from hard disk drive s 10 Disconnect the cables four in total between the riser card the operation panel and the power supply unit 90000291 Rev 3 0 7 25 TeamPoS 2000 MAINTENANCE MANUAL Note Riser cards should be replaced only by the new riser card Installation process should be the same for both the M and A motherboard Caution To prevent el...

Page 166: ...player and floppy drives 13 Remove the floppy disk drive see section 7 7 the media player drive see section 7 8 and hard disk drive s see section 7 6 from the disk cage Then completely remove the disk cage from the three holes shown in the figure below at the front of the device 7 26 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 167: ...ect the cables between the riser card and the front fan from the front lower right part of the device See diagram section 5 6 18 To mount the riser card again reverse the removal procedure 90000291 Rev 3 0 7 27 TeamPoS 2000 MAINTENANCE MANUAL Note When mounting the riser card again lower the card so that it is held between the three rails under the main unit and then insert the card into the two u...

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Page 169: ...essage will appear asking you to enter a password Hit the Enter key and continue 8 1 1 CMOS Settings In most cases the CMOS default settings are adequate and do not require changing Follow the instructions on the screen to select STANDARD CMOS SETUP To change the time and date follow the instructions on the screen Run LOAD OPTIMAL DEFAULTS located under the Exit tab Exit saving settings Changing o...

Page 170: ...r Speed XXXXMHz Count 1 System Memory Select Screen Size XXXMB Select Item Change Field System Time XX XX xx Tab Select Field System Date Day XX XX XXXX F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc This is a typical entry The number will change depending on the version of BIOS being used 8 2 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note System me...

Page 171: ...submenu CPU Configuration Instructions will appear IDE Configuration in this part of the screen Floppy Configuration SuperIO Configuration Hardware Health Configuration ACPI Configuration DMI Event Logging Remote Access Configuration Select Screen USB Configuration Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 900...

Page 172: ...pe Intel R Pentium R M processor in this part of the screen Frequency XXX MHz Cache L1 XXKB Cache L2 XXXXKB Cache L3 0 KB Select Screen Ratio Status Locked Select Item Ratio Actual Value XX Change Field Tab Select Field Intel R SpeedStep tm tech Disabled F1 General Help L2 Cache ECC Enabled F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 4 Rev 3 0 90000291 TeamPoS 2000 M...

Page 173: ...Primary IDE Slave Hard Disk Instructions will appear Secondary IDE Master ATAPI CDROM in this part of the screen Secondary IDE Slave Not Detected Hard Disk Write Protect Disabled Select Screen IDE Detect Time Out Sec 35 Select Item ATA PI 80Pin Cable Detection Device Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev ...

Page 174: ...MultiWord DMA 2 Ultra DMA Ultra DMA 4 Select Screen S M A R T Supported Select Item Type Auto Change Field LBA Large Mode Auto Tab Select Field PIO Mode Auto F1 General Help S M A R T Auto F10 Save and Exit 32Bid Data Transfer Enabled ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 6 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note If an external USB CDROM drive is connected it must ...

Page 175: ...uctions will appear in this part of the screen Type Auto LBA Large Mode Auto Block Multi Sector Transfer Auto PI0 Mode Auto S M A R T Auto 32Bit Data Transfer Enabled Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 7 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 176: ...I0 Mode 4 Async DMA MultiWord DMA 2 Ultra DMA Ultra DMA 2 Select Screen Select Item Type Auto Change Field PI0 Mode Auto Tab Select Field DMA Mode Auto F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 8 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note If an external USB CDROM drive is connected it must be selected as the first boot drive in order to b...

Page 177: ...ll appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 9 TeamPoS 2000 MAINTENANCE MANUAL Note If a USB floppy drive is connected it must be selected as the first boot drive in order to boot from it Refer to 8 1 21 for Boot Group Priority ...

Page 178: ...nabled Serial Port1 Address 3F8 IRQ4 Instructions will appear Serial Port2 Address 2F8 IRQ3 in this part of the screen Serial Port2 Mode Normal OnBoard CIR Port Disabled Parallel Port Address Disabled Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 10 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 179: ...hutdown Enable Temperature 85 C 185 F System Temperature 25 C 77 F System TMP Alarm Shutdown Shutdown Enable Temperature 70 C 158 F Low Temperature Disabled Select Screen Select Item Fan1 CPU Speed 7258 RPM Change Field FAN1 CPU Alarm Shutdown Disabled Tab Select Field Fan2 PSU Speed 4623 RPM F1 General Help FAN2 PSU Alarm Shutdown Disabled F10 Save and Exit Fan3 Enclosure Speed 4530 RPM ESC Exit ...

Page 180: ...ngs ACPI Aware O S Yes Instructions will appear General ACPI Configuration in this part of the screen Advanced ACPI Configuration Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 12 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 181: ...et Power Other General ACPI Configuration Suspend mode S1 S3 STR Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 13 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 182: ... 0 Features Yes ACPI APIC Support Enabled Instructions will appear AMI OEMB Table Enabled in this part of the screen Headless mode Enabled AC Power Recovery Last State Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 14 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 183: ...ark all events as read Clear Event Log Event Log Statistics Instructions will appear in this part of the screen ECC Event Logging Enabled Display read events Enabled Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 15 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 184: ...et Power Other Configure Remote Access type and parameters Remote Access Disabled Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 16 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 185: ...x x USB Devices Enabled None Instructions will appear in this part of the screen Legacy USB Support Enabled USB 2 0 Controller Mode Full USB Beep Message Disabled Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 17 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 186: ...CI Latency Timer 64 in this part of the screen Allocate IRQ to PCI VGA No Palette Snooping Disabled PCI IDE BusMaster Disabled OffBoard PCI ISA IDE Card Auto Select Screen Select Item IRQ3 Available Change Field IRQ4 Available Tab Select Field IRQ5 Reserved F1 General Help IRQ7 Available F10 Save and Exit IRQ9 Available ESC Exit IRQ10 Available IRQ11 Available IRQ14 Available C Copyright 1985 2003...

Page 187: ...tings Boot Settings Configuration Boot Group Priority Boot Device Priority Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 19 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 188: ...e BIOS Bootup Num Lock On Instructions will appear PS 2 Mouse Support Auto in this part of the screen Typematic Rate Fast System Keyboard Present Hit DEL Message Display Enabled Interrupt 19 Capture Disabled Select Screen LOGO Show Disabled Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 20 Rev 3 0 90000291 TeamPo...

Page 189: ...14A 3rd Boot Device CDROM SD R2512 4th Boot Device Network IBA X X xx Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc This is a typical entry It will change depending on how the hardware is configured 90000291 Rev 3 0 8 21 TeamPoS 2000 MAINTENANCE MAN...

Page 190: ...er Boot Device Priority Hard Disk Drives Removable Drives CD ROM Drives Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 22 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 191: ...he screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc This is a typical entry It will change depending on how the hardware is configured 90000291 Rev 3 0 8 23 TeamPoS 2000 MAINTENANCE MANUAL Note If a USB hard disk drive is connected it must be selected as the first hard drive in order to boot from...

Page 192: ... part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 24 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note If a USB key is connected it shows up as a second removable device user will have to select which device should be treated as the 1st drive See 8 1 21 Booth Group Priority ...

Page 193: ...t Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc This is a typical entry It will change depending on how the hardware is configured 90000291 Rev 3 0 8 25 TeamPoS 2000 MAINTENANCE MANUAL Note If an external USB CDROM is connected user will have to select which boot device should be 1st drive See 8 1 21 Boot G...

Page 194: ...ed Change User Password Boot Sector Virus Protection Disabled Instructions will appear Hard Disk Security in this part of the screen Primary Master HDD User Password Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 26 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 195: ...s in below sections may cause system to malfunction Intel Montara GM NorthBridge Configuration Instructions will appear Intel ICH4 SouthBridge Configuration in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 27 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 196: ...ions will appear Graphics Mode Select Enabled 32MB in this part of the screen Memory ECC Mode Enabled IGD Device 2 Function 1 Enabled Boot Type VBIOS Default Flat Panel Scaling Auto Grace Period Turbo GM GM Graphics Frequency Auto Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 28 Rev 3 0 90000291 Te...

Page 197: ...v29 Func1 USB 2 Enabled ICH4 Dev29 Func2 USB 3 Enabled ICH4 Dev29 Func7 EHCI Enabled Sound Blaster Decode Disabled Select Screen Microsoft Sound Decode Disabled Select Item MIDI Decode Disabled Change Field Adlib Range 388h 38Bh Enabled Tab Select Field LPC 4Eh 4Fh Decode Enabled F1 General Help LPC 2Eh 2Fh Decode Enabled F10 Save and Exit ESC Exit Onboard LAN Enabled Usage of LAN Option ROM Enabl...

Page 198: ...pe LPC DMA DMA 6 Type LPC DMA DMA 7 Type LPC DMA On Chip Mac Address 0010C6209F551 Halt On All But Keyboard Spread Spectrum 0 25 Z Asset NMI on SERR Enabled C Copyright 1985 2003 American Megatrends Inc 8 30 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note User will need to enable wake on LAN USB RTC etc ...

Page 199: ...Power Other Advance SMI Enable Resume Event Controls Power Management APM Disabled Instructions will appear in this part of the screen Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 31 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 200: ...ed COM2 Config Disabled in this part of the screen Screen Capture Enabled POST Code Enabled Audio Beep Volume Max FP Speaker Disabled Watch Dog Timer 60 Second Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 8 32 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note Use right arrow to access Other opti...

Page 201: ...nstructions will appear Discard Changes and Exit in this part of the screen Discard Changes Load Optimal Defaults Save Changes to Floppy Load from Floppy Select Screen Select Item Change Field Tab Select Field F1 General Help F10 Save and Exit ESC Exit C Copyright 1985 2003 American Megatrends Inc 90000291 Rev 3 0 8 33 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 202: ...B control test fail CMOS memory size different When BIOS uses other than Base Memory 64KB Extend memory 1MB Memory decreased in size DIMM Memory size decrease from the previous boot in the system during boot time Cache Memory Error Flooppy drive 0 error When Floppy drive is enabled floppy drive cannot work well Floppy controller error Floppy control test fail CMOS time not set The time of RTC does...

Page 203: ...8 3 BIOS Reflash Instructions M Motherboard If there are BIOS problems which indicate that the BIOS may be corrupted the BIOS needs to be reflashed 1 Clear CMOS This is accomplished by turning off the machine and changing the jumper for BIOS JP7 from the 1 2 setting default to the 2 3 setting Reboot the machine When the machine is finished rebooting shut it off again and reset the jumper to the de...

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Page 205: ...e time and date follow the instructions on the screen Run LOAD BIOS DEFAULTS first and then LOAD SETUP DEFAULTS Exit saving settings Changing other default settings can adversely effect the operation of the unit 9 1 2 Main Menu A Motherboard Factory Default Settings ROM PCI ISA BIOS XXXXXXXX CMOS SETUP UTILITY AWARD SOFTWARE INC STANDARD CMOS SETUP CLOCK AND SENSOR BIOS FEATURES SETUP INTEGRATED P...

Page 206: ...Auto 0M 0 0 0 0 0 AUTO Secondary Slave Auto 0M 0 0 0 0 0 AUTO Drive A 1 44M 3 5in Base Memory 640K LCD CRT Both Extended Memory 64512K Screen Expansion Mode Disabled Other Memory 384K Halt On All But Keyboard Total Memory 65536K Esc Quit Select Item PU PD Modify F1 Help Shift F2 Change Color Number varies depending on memory installed 9 2 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note If th...

Page 207: ...t Disabled D8000 DBFFF Shadow Disabled Boot from LAN First Disabled DC000 DFFFF Shadow Disabled Boot Sequence A C SCSI Boot Up Floppy Seek Enabled Boot Up Numlock Status On Gate A20 Option Fast Typematic Rate Setting Disable Typematic Rate Chars Sec 6 Typematic Delay Msec 250 Security Option Setup Esc Quit Select Item PCI VGA Palette Snoop Disabled F1 Help PU PD Modify OS Select for DRAM 64MB Non ...

Page 208: ...RAM Data Integrity Mode ECC System BIOS Cacheable Enabled Video BIOS Cacheable Enabled Video RAM Cacheable Disabled 8 Bit I O Recovery Time 1 16 Bit I O Recovery Time 1 Memory Hole at 15M 16M Disabled Passive Release Enabled Delayed Transaction Enabled AGP Aperture Size MB 64 Esc Quit Select Item F1 Help PU PD Modify F5 Old Values Shift F2 Color F6 Load BIOS Defaults F7 Load Setup Defaults 9 4 Rev...

Page 209: ...end Mode Disabled Serial Port Disabled HDD Power Down Disabled Parallel Port Disabled Throttle Duty Cycle 50 0 PCI VGA Act Monitor Disabled Soft Off by PWR BTTN Delay 4 sec CPUFAN Off In Suspend Disabled PowerOn by Ring Disabled Power On on PCI card Disabled Resume by alarm Disabled Wake Up On LAN Enabled Esc Quit Select F1 Help PU PD Modify F5 Old Valuess Shift F2 Color F6 Load BIOS Defaults F7 L...

Page 210: ...assigned to Legacy ISA IRQ 7 assigned to PCI ISA PnP IRQ 9 assigned to PCI ISA PnP IRQ 10 assigned to PCI ISA PnP IRQ 11 assigned to PCI ISA PnP IRQ 12 assigned to PCI ISA PnP IRQ 14 assigned to PCI ISA PnP IRQ 15 assigned to PCI ISA PnP DMA 0 assigned to PCI ISA PnP DMA 1 assigned to PCI ISA PnP DMA 3 assigned to PCI ISA PnP DMA 5 assigned to PCI ISA PnP DMA 6 assigned to PCI ISA PnP DMA 7 assign...

Page 211: ...WARD SOFTWARE INC Auto Detech DIMM PCI Clk Enabled Spread Spectrum 0 25 CPU Host CLock CPU PCI Default CPU Warning Temperature Disabled Current System Temp 28 C 82 F Current CPU1 Temperature 38 C 100 F Current CPU FAN1 Speed 4017 RPM Current CPU FAN2 Speed 4560 RPM Current CPU FAN3 Speed 4440 RPM MENDOCINO VCore 2 05V VTT 1 55V VCC3 3 30V COPPERMINE VCore 1 60V VTT 1 55V VCC3 3 30V Esc Quit Select...

Page 212: ...0V 4 Vbat Lithium Battery 2 25V 25 3 0V None 5VSB Stand By 4 80V 4 5 0V 5 20V 4 System Temp None Varies 60o C CPU 1 Temp None Varies 60o C CPU 2 Temp Not Used None 0o C None Fan 1 Speed CPU Fan 3150 30 4500 RPM None Fan 2 Speed PSU Fan 3150 30 4500 RPM None Fan 3 Speed Chassis Fan 3150 30 4500 RPM None 9 8 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL Note The temperature fan speed and voltage ...

Page 213: ...DMA Auto IDE Secondary Master UDMA Auto IDE Secondary Slave UDMA Auto On Chip Primary PCI IDE Enabled On Chip Secondary PCI IDE Enabled USB Keyboard Support Disabled Onboard PnP Audio Device Enabled Onboard Lan Chip Enabled Init Display First PCI Slot Onboard FDC Controller Enabled Onboard Serial Port 1 3F8 IRQ4 Onboard Serial Port 2 2F8 IRQ3 UART2 Mode Standard 90000291 Rev 3 0 9 9 TeamPoS 2000 M...

Page 214: ...9 1 15 Save Exit SETUP When the message is displayed asking if changes should be saved type Y and press the ENTER key Any data changed on the sub menus is written into CMOS memory when the system is rebooted 9 1 16 Exit Without Saving When the message is displayed asking if changes should be saved type N and press the ENTER key Any changes on the sub menus are canceled 9 1 17 BIOS Error Messages I...

Page 215: ...RIVE Hard drive cannot be initialized Be sure the adapter is installed correctly and all cables are correctly and firmly attached Also be sure the correct hard drive type or Auto is selected in Setup ERROR INITIALIZING HARD DISK CONTROLLER Cannot initialize controller Make sure the IDE cable is correctly and firmly installed in the riser slot Be sure the correct hard disk type or Auto is selected ...

Page 216: ... isolated PRESS A KEY TO REBOOT This will be displayed at the bottom screen when an error occurs that requires you to reboot Press any key and the system will reboot PRESS F1 TO DISABLE NMI F2 TO REBOOT When BIOS detects a Non Maskable Interrupt condition during boot this will allow you to disable the NMI and continue to boot or you can reboot the system with the NMI enabled RAM PARITY ERROR CHECK...

Page 217: ...H FFFFFH is bad Memory test fail If system memory fails BIOS reports an error 9 1 18 BIOS Beep Code The current BIOS has two types of beep codes The first beep code indicates that an error occurs in the video or BIOS fails in initialization for display This beep code consists of one long beep signal followed by two short beep signals The second beep code indicates that an error occurs in the DRAM ...

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Page 219: ...USB 2 0 Riser 90000925 90000924 n a n a Reference only STANDARD CHASSIS W ACC USB 2 0 CONTROLLER Standard Chassis with USB 2 0 Riser 90000927 90000926 n a n a Reference only COMPACT CHASSIS W ACCESSORIES Compact Chassis 90000262 90000185 n a n a Reference only Reference only STANDARD CHASSIS W ACCESSORIES Controller Standard Chassis 90000264 90000215 n a n a Reference only Reference only CHEVRON S...

Page 220: ...CPU Intel Pentium M 1 5 GHz Socket 479 90000973 n a Reference only CPU Intel Pentium M 1 6 GHz 1 0MB cache Socket 479 Ufcpga 90000833 n a Reference only GASKET L W H 300 0mm 3 3mm 4 8mm 90001058 n a Reference only GASKET L W H 80mm 2mm 21mm 90001059 n a Reference only GASKET L W H 105mm 2mm 10mm 90001060 n a Reference only GASKET L W H 20mm 3 5mm 9 5mm 90001061 n a Reference only GASKET L W H 30mm...

Page 221: ...Withdrawn UPG TP2K DIMM PC100 128MB 90000159K 90000159K UPG TP2K DIMM PC100 256MB 90000160K 90000160K OPN TP2K DIMM PC100 384MB 90001044 90001044 OPN TP2K Memory DDR 512MB X 2 90000970 90000970 OPN TP2K RETAIL I O BOARD 90000161 90000161 UPG TP2K TeamCOMBO Board 90000273K 90000273K Replaced by 90001037 UPG TP2K TeamCOMBO Board Rev2 90001037 90001037 Power Supply Unit with Fan Power Supply Unit CA0...

Page 222: ...00471 Withdrawn OPN TP2K FRONT DOOR W LOCK Locking Front Panel Assembly Front Door Lock Assembly 90000219 CA32154 D003 90000371 90000219 n a n a Reference only Reference only OPN TP2K SHORT CONNECTOR COVER 90000242 90000242 Replaced by CA32154 E106 OPN TP2K Rear Cover Standard Short CA32154 E106 CA32154 E106 OPN TP2K Rear Cover Compact CA32154 E007 CA32154 E007 OPN TP2K Rear Cover Std Long CA32154...

Page 223: ...nce only Reference only Reference only Speaker and Cable Assy CA05950 0329 n a Label Cable Color Coding Retail I O 90000234 n a Reference only Seal TeamPoS 80213743 n a Reference only OPN TP2K I O BLANK PLATE ONLY 90000965 90000965 OPN TP2K I O FILLER KIT 90000751 90000751 MISC CHASSIS PARTS Front Cover Assy without Lock Standard Chassis For Spares Only FRONT DOOR Option without lock Used on Compa...

Page 224: ...E006 n a Reference only NLX Lever CA32154 Y011 n a Reference only Lever Screw CA32154 Y012 n a Reference only Operator Panel Shield CA32154 Y035 n a Reference only Riser Insulator Sheet CA32154 Y096 n a Reference only Rubber Foot CA31153 Y018 n a Reference only Knurled Screw CA32154 Y052 n a Reference only Fan Bracket CA32154 Y055 n a Reference only Switch Cover CA32154 Y073 n a Reference only Bat...

Page 225: ...34 KYB 133PQ PoS PC AT Int 80328215 PB600335 OPN 133PQ KYB MSR 1 2 Kit 80303315 50975 001 OPN 133PQ KYB MSR 2 3 Kit 80303316 58751 001 Withdrawn OPN 133PQ KYB Lock 2 80303319 57631 001 Withdrawn OPN 133PQ KYB Lock 3 80303320 57631 002 Withdrawn OPN 133PQ KYB Lock 4 80303321 57631 003 Withdrawn OPN 133PQ KYB Lock 5 80303322 57631 004 Withdrawn KYB 104P POS SF 90000175 90000175 OPN 104P 1X1 KEYCAPS ...

Page 226: ...876 004EM 53876 004EM KYB 92M MSR1 2 VFD 53876 005EM 53876 005EM KYB 92M MSR2 3 VFD 53876 006EM 53876 006EM Withdrawn KYB 92M VERT LK 53876 007M 53876 007M Withdrawn KYB 92M V LK MSR1 2 53876 008M 53876 008M Withdrawn KYB 92M V LK MSR2 3 53876 009M 53876 009M Withdrawn KYB 92M V LK VFD 53876 010EM 53876 010EM Withdrawn KYB 92M V LK MSR1 2 VFD 53876 011EM 53876 011EM Withdrawn KYB 92M V LK MSR2 3 V...

Page 227: ... D15LCD 90000822 n a Reference only OPN D15 Stand TP2K Stacked 90001067 90001067 OPN D15 Stand Dispersed 90000823 90000823 OPN D15 Kit Stack VF50 DSP 90000824 90000824 OPN D15 Kit DISP VF50 DSP 90000825 90000825 OPN D15 LCD Power Supply 90000829 90000829 OPN D15 Kit KYB MSR Key Lock 90000830 90000830 OPN D15 MSR Only Kit 3 Track 90000831 90000831 OPN D15 Keypad 5x8 Matrix Lock 90000856 90000856 OP...

Page 228: ... KIT for LCD OPN D12 MSR for LCD Kiosk MSR mounting hardware kit for D12 A12 90000355 CA05951 4990 CA32154 D651 90000355 CA05951 4990 n a Reference only Reference only CBL D12 LCD KYB 0 8M 90000363 90000363 CBL D12 LCD KYB 2 0M 90000364 90000364 CBL D12 LCD KYB 5 0M 90000365 90000365 CBL D12 A12 PWR Dual LCD 2 0M CA05951 6061 CA05951 6061 CBL D12 A12 PWR Dual LCD 5 0M CA05951 6062 CA05951 6062 CBL...

Page 229: ...LABEL 30 0 LBS 80602356 PB600558 GVISION 15 LCD L5EX TA L5EX TA DSP 14 CRT Color SVGA n a 068925 000 DSP C90M CRT 9 Mono Stack 80215699 58312 001 DSP C90MD CRT 9 Mono Disp 80215700 PB000009 DSP C90C CRT 9 Color Stack 80602100 PB600440 Withdrawn DSP C90CD CRT 9 color Disp 80602101 PB600441 Withdrawn DSP VF50U RS232 USB Int KD02902 0171 KD02902 0171 DSP VF50 2X20 VFD CA05951 2921 CA05951 2921 DSP VF...

Page 230: ...89 PB600282 Withdrawn CBL TP10 Dual CDR TP2K 80602014 PB600379 CBL TP10 CDR TP2K Int 0 22M 80329852 PB600331 CBL TP10 CD to DT50 2 0M 90001055 90001055 CBL TP10 CDR TP2K Dis 5 0M 80329853 PB600332 CBL TP10 2nd CDR Ext TP2K 4 0M 80155637 15016 002 CBL TP10 CD to DT50 5 0M 90000647 90000647 CBL TP10 CD to DT50 0 5M 90000652 90000652 OPN TP10 MEDIA Tray 80303328 53140 001 OPN TP10 CDR 6 COIN TRAY 803...

Page 231: ...Interface 90000544 90000544 CBL TP2K Epson Axiohm PTR 0 5M 80602313 PB600509 CBL TP2K Epson Axiohm PTR 3 0M 80602353 PB600562 CBL TP2K Epson Axiohm PTR 5 0M 80602314 PB600510 CBL EPSON USB 24VDC PWR 0 65M 90000698 90000698 CBL EPSON USB 24VDC PWR 3 0M 90000699 90000699 Replaced by 90000850 CBL EPSON USB 24VDC PWR 3 8M 90000850 90000850 CBL EPSON USB 24VDC PWR 5 0M 90000700 90000700 Replaced by 900...

Page 232: ...TR A794 CUTTER FJ ICL COLOR 80602366 PB600557 Withdrawn PTR A760 R S MICR ESTBL FJCLR 90000697 90000697 PTR A760 RS MICR CKFL ESTBL FJ 90000755 90000755 PSU TM H6000 90000042 90000042 Replaced by 90000664 POWER SUPPLY 180 W POWER CORD 90000664 90000664 CBL TP2K FD20 21 RS232 0 5M 80303325 51380 001 CBL TP2K FD20 21 RS232 5 0M 80303326 55222 001 Withdrawn 10 14 Rev 3 0 90000291 TeamPoS 2000 MAINTEN...

Page 233: ...90000291 Rev 3 0 10 15 TeamPoS 2000 MAINTENANCE MANUAL ...

Page 234: ...10 16 Rev 3 0 90000291 TeamPoS 2000 MAINTENANCE MANUAL ...