Troubleshooting:
10
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11
Problem
Cause
Remedy
The person on the other end of the
line cannot hear you
Microphone not connected
Connect microphone
The person on the other end
complains of noise interference
Microphone in airstream
Decrease ventilation
Telephone very close to EGO CUP
parts or car radio
Increase the distance between the phone and
the EGO CUP or radio
The person on the other end
complains of echo effects
Volume too high
Lower volume
When pairing the device, the mobile phone
cannot be paired with the EGO CUP
EGO CUP is already connected to a device
Cancel existing connection
Audio sounds unpurified, scratchy
Poor Bluetooth -connection
®
Lower volume
After switching on the ignition,
the connection to the paired
telephone is not established
The telephone is out of range
Bring the telephone in range of the EGO CUP
The Bluetooth -interface is deactivated
In the phone
®
Switch Bluetooth to “ON” in your telephone
(”Automatic” option is insufficient)
®
The telephone requires a confirmation
that the connection was established
Confirm the connection on the phone. Deactivate the security
request (see operating instructions of telephone)
One of the two devices no long has
a valid passkey
Perform a new pairing
EGO CUP does not
switch on
Mini - USB not connected
Connect mini - USB
Connection kit not connected
Connect connection kit
Ignition not switched on
Switch on ignition
