Maintenance and Repair
1.
Within seven days since the purchase date, we can allow the customers to choose the
method of returning, exchanging or maintaining goods if the equipment appears
quality problems. Within seven days to fifteen days since the purchase date, we can
allow the customers to choose the method of exchanging or maintaining goods if the
equipment appears quality problems.
2.
Service
Freely repair under warranty, and charge for the corresponding components and
maintenance if the equipment is out-of-warranty.
Strength Machines: Main Frame and Iron Parts
:
one year
Seat Pad, Back Pad, Pulley and Cable etc.
:
Three month
Note: Equipment Shell, Plastic Parts, Manual, Leather Sleeves and Package are not in
the range of “Maintenance Service”, the users can choose Paid Service.
3.
Not in the maintenance scope as follows:
3.1.
Out-of-warranty
3.2.
Provide invalid invoice or warranty certificate (except to prove in the
guarantee period), the product model is inconsistent with invoice.
3.3.
Not installation and maintenance with the person designated or authorized by
TIANZHAN Co. Ltd.
3.4.
Working environment is not comfort to the requirement of Manual or not
operating in according to Manual.
3.5.
Cause failure damages by human factors, e.g. extrusion, bump, wear, scuffing,
power supply abnormal, liquid dust erosion.
3.6.
Cause failure damages by force majeure, e.g. natural disasters, fire, lighting,
biological violations, etc.
4.
Special Instructions
4.1.
The warranty terms only apply to the mainland of The People’s Republic of
China (not including Hong Kong and Macao special administrative region and
Taiwan area.)
4.2.
When purchasing products, if authorized dealers make much promise than
warranty cards, please you claim for written proof to guarantee the
responsibility of the dealers for additional commitment. And TIANZHAN Co.
Ltd cannot assume responsibility.
4.3.
Final Authority shall reside with Dezhou Tianzhan Fitness Equipment Co.,
Ltd.
Service Hotline: 0086 534 5918123
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