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8

General Troubleshooting 

 
This Chapter provides information on diagnosing and solving operational problems.  
If a solution to your problem cannot be found in the following subsections, contact 
your authorized dealer or G-Lites Technical Support. 
 
Unit functions but lamp does not strike: 

o

 

Make sure the correct lamp has been installed in the fixture. 

o

 

Check for loose igniter or power supply connection. 

o

 

Replace lamp. 

o

 

If lamp is still hot from recent operation, leave the unit turned on and when the 
lamp’s temperature drops, it will restrike. 

 
Unit is producing unexpected results 

o

 

Check DMX starting address on the fixture and console match. 

o

 

Verify that the last fixture on the link is terminated. 

 
Unit is not responding to console: 

o

 

Verify that the fixture has the correct DMX address 

o

 

Check and replace data cables 

o

 

Verify that the last fixture on the link is terminated. 

 

Unit is not moving 

o

 

Check if the power supply is suitable for the voltage of the fixture. 

o

 

Replace sensors. 

o

 

Please check if the inside lead wire and the connector are loose. 

o

 

Please check the electric part (such as the switch, transformer, ballast, electric 
capacity, resistor, filter, PCB board, controller to motor). 

 

Pan or Tilt position is off: 

o

 

Verify that all belts are tight. 

o

 

Home the fixture. 

 

Summary of Contents for STAR SEARCH 4000

Page 1: ......

Page 2: ...iew It is very important to connect the earth line to earth Attention Do not separate the light by yourself Call technician in case the machine break down Set the light immobility and try to avoid strong shake or hit Prevent the dust into the product Make the vent pipe not be jammed while the light is working Check the power line whether be connected well before put on power Do not look at the lig...

Page 3: ...d connect well Must check the connect condition to avoid the resistance time Xenon lamp which higher than 2000w uses disassembly connect line Must use two spanners while install lamp One holds the copper gap Another turns the hexangular screw Any pressure or torsion not permitted Xenon ball lamp is super high voltage discharge lamp It must out of hit because there has high voltage before work and ...

Page 4: ...ol by strong wind during working Must pay attention to the back fan whether works well or not always Clean all optics lens and reflector at regular to increase the effect Cleaning times according to the operate frequency and usage situation We suggest to clean the outside systems per 20 days a time and inside optics lens per 60 days To keep luminous flux rate through clean the lamp with soft cloth...

Page 5: ...he end of xenon lamp cathode and then take off cathode line During take off then xenon lamp must hold the lamp in hand immobility Do not let the lamp fall down or make any ram otherwise the lamp will break up and influence the cleaning inside the lamp box Step4 Set the xenon lamp or the light head epoxy board and light head cover according to the contradictorily step Step5 Set the case of light he...

Page 6: ...2 18 24 and 28 light beams Light beam circles 80º 120º Range 1 5 Km Pan 110º Tilt 40º INGRESS PROTECTION IP44 POWER SUPPLY 4000W 220V AC optional 110V DIMENSIONS Physical dimension L25xW22xH49 inches L640xW560xH1240mm Gross dimension L35xW29xH57 inches L890xW740xH1450 mm WEIGHT Physical weight 66 Kg 145 Lb Gross weight in one flight case 116 Kg 255 Lb ...

Page 7: ...o explode If the lamp is accidentally touched clean it immediately with a soft cloth and isopropyl alcohol CH CH0H o Clean the lens and dichroic filters on a regular basis Do not use any type of solvent since it may damage the fixture just use a clean cloth It is not recommended to use the fixture for more than 4 hours Continuous use will shorten the life of the lamp o Clean your fixture on a regu...

Page 8: ...estrike Unit is producing unexpected results o Check DMX starting address on the fixture and console match o Verify that the last fixture on the link is terminated Unit is not responding to console o Verify that the fixture has the correct DMX address o Check and replace data cables o Verify that the last fixture on the link is terminated Unit is not moving o Check if the power supply is suitable ...

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