Green-Power America (GPA)
Version 2018-1 1
st
Revise
WARRANTY POLICY -- GENERATOR
Green-Power America, LLC (GPA)
Two(2)-YEAR LIMITED WARRANTY or One(1)-YEAR LIMITED WARRANTY
Green-Power America, LLC (GPA) provides Two(2)-Year or One(1)-Year (GPD1500
and GN1750D) limited factory warranty once consumers buy the water pump from
GPA or any of GPA partners in the United Sates.
1, Warranty Quali
fi
cations
Green-Power America, LLC (GPA) will register this warranty upon receipt of your Warranty
Registration Card / Warranty Registration on Web and a copy of your sales receipt from one of
GPA's retail locations as proof of purchase. GPA strongly recommend consumer keeps the
purchasing receipt as a proof.
Please submit your warranty registration and your proof of purchase within ten (10) days of the
date of purchase.
2, Clarification of Two(2)-Year Limited Warranty or One(1)-Year Limited Warranty
Two(2)-Year Limited Warranty: For household use, from the original date of purchase, the
warranty is clocked and the parts and repairing labor will be free in the 1st year, and parts
only will be free in the 2nd year.
If the product is used for commercial or industrial purpose, including but not limited to be
used in commercial or industrial site, rental and any other types of income earning, the
original Two(2)-Year Warranty will be expired and becomes Ninety(90) days instead, the
parts will be free during this period.
One(1)-Year Limited Warranty (Apply to GPD1500, GN1750D): For household use only,
from the original date of purchase, the warranty is clocked and the parts will be free in the
1st year.
If the product is used for commercial or industrial purpose, including but not limited to be
used in commercial or industrial site, rental and any other types of income earning, the
original One(1)-Year Warranty will be expired and becomes Thirty(30) days instead, the
parts will be free during this period.
GPA will provide all parts for replacement in whole lifetime of the product, material
cost and transportation cost will apply if it is beyond of warranty period or not
covered by the warranty policy.
3, Repair/Replacement Warranty
GPA warrants to the original purchaser that the mechanical and electrical components will be
free of defects in material and workmanship for a period of the 1st year from the original date of
purchase for Two(2)-Year Warranty items household use. Parts are always free during warranty
period. Transportation charges for the unit repair or replacement under this warranty will be sole
responsibility of the consumer. This warranty only applies to the original purchaser only and is
not transferable
.
Contact GPA's Service Center and GPA will troubleshoot any issue via phone (Toll-Free: 888-
834-4218) or e-mail (
service@green-poweramerica.com
). If the issue is not fixed, GPA will, at
its option, authorize evaluation, repair or replacement of the defective parts or components at a
GPA Service Center. GPA will provide you with a case number for warranty service. Please
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Owner’s Manual
