Optimizing Data Transfer Rates
G-SPEED Q can be connected to any Mac or PC equipped
with an eSATA, FireWire 400, FireWire 800 or USB 2.0 port.
For best performance, G-SPEED Q should be
connected via eSATA*.
*Data rates will be even higher if you connect to an eSATA
RAID Controller Card rather than a standard eSATA PCIe card
or eSATA ExpressCard adapter.
Technical Support
G-Technology appreciates and values its customers, striving
to give you the finest service and support. If you encounter
any difficulties while installing the G-SPEED Q, or if the G-
SPEED Q needs maintenance, please contact G-Technology
Technical Support via one of the following ways:
Telephone: (310) 449-4599
Fax: (310) 449-4670
E-mail: support@g-technology.com
Internet: http://www.g-technology.com
When contacting Technical Support, make sure to be in front
of your computer and have the following information readily
available:
• Your G-SPEED Q serial number (on bottom of unit)
• Operating system and version
• Computer brand and model
• Amount of memory installed
• Other devices attached to your computer
Thank you for purchasing G-SPEED Q. If you have any
comments or questions about this manual or the product,
please call (310) 449-4599, or send an email to
support@g-technology.com
Limited Warranty
Hitachi Global Storage Technologies, (“Hitachi GST”)
including G-Technology by Hitachi
Limited Warranty for External Hard Disk Drives
What does this limited warranty cover?
This Limited Warranty applies to new Hitachi GST external
storage products purchased from an authorized Hitachi GST
dealer by the original purchase for normal use and not for
resale. Hitachi GST warrants that a covered product is free
from defects in materials and workmanship, with the
exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5
years, or a fixed period from date of purchase, depending on
when and where it was originally purchased. To determine
the warranty specifically for your product, visit www.g-
technology.com . A valid proof of purchase may be required
to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from
the date of sale from Hitachi GST to the authorized
distributor.
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