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8 T
IPS AND
A
SSISTANCE
Table 4 Frequent Asked Questions (FAQs)
Questions
Possible Cause/ Solution
“STP” LED
does not Flash.
▪
Device might be in Sleep Mode or “RUN” Mode.
▪
Device date and time are not set by user.
How to change the date format?
▪
On power up condition, user can select the date format. After
selection
it cannot be altered in data logger.
▪
The default format is dd-mm-yy
When to set the RTC in Device?
▪
After device activation, at power up condition it is required to
set the RTC.
▪
User can also adjust the RTC from main menu options.
Device is not connected in
software application.
▪
USB Symbol must be shown on Display. During insert of USB
cable,
“STP” and “RUN”
LEDs Flash together.
▪
Try to reconnect Micro USB data cable.
▪
Micro USB cable might be faulty. Replace the cable.
Display Shows “
SnC
” message.
▪
Sensor cable might not be inserted properly.
Display Shows “Err” message.
▪
Sensor cable might be broken or temperature is out of
measuring range.
What happens if Sensor is not
connected after device wake up?
▪
Recording of temperature will be delayed by the time for
which sensor is not connected.
E.g., Once device wake up and RTC set, delay counter starts. If
sensor is removed from data logger,
within 5 min “SnC”
message
is displayed and delay counter shows 00:05(Hr: Mn). If sensor is
connected after 10 minutes, then delay counter resumes from the
last count and the recording is delayed by 10 minutes.
For how much time, the display
remains ON after device
activation?
▪
Once the device is activated, the display remains ON for 10
minutes, then it will off.
▪
The display is normally off to save the battery life when no
activity on device.
How to set the time of device if it
has offset from local time?
▪
User can adjust the time using “
t
ME”
menu (
).
How to set the date of device if it
has offset from local date?
▪
User can adjust the time
using “
dtE
”
menu (
What are the conditions for
buzzer activation?
▪
Please refer the Buzzer operation conditions in
.
How to deactivate the Buzzer for
some time in continuous alarm
condition?
▪
Buzzer can be deactivated by pressing
“
Function
”
and
“
Enter
”
key at same time for alarm acknowledgement delay.
How to activate pause function?
▪
Press “Function” and “Up” key for 5 sec simultaneously to
activate the pause function. (Refer
What to do if user wants to view
updated temperature quickly on
display, after changing the
temperature?
▪
User can press “Up” and “Enter” key simultaneously for 3 to 4
times to get quick update view of temperature reading.