49
Home Connect
en-us
Software update
Using the software update function, your cooktop's
software can be updated (e.g. for the purpose of
optimization, troubleshooting or security updates). To do
this, you need to be a registered Home Connect user,
have installed the app on your mobile device and be
connected to the Home Connect server.
As soon as a software update is available, you will be
informed by the Home Connect app, from which you will
also be able to download the update.
Once the update has been successfully downloaded, you
can start installing it via the cooktop (basic settings,
settings
™Š
,
•’†
/
—˜š
setting) or the Home Connect
app if you are on your local area network.
The Home Connect app will notify you once installation is
complete.
Notes
▯
You can continue to use your cooktop as normal while
updates are downloading.
▯
Depending on your personal settings in the app,
software updates can also be set to download
automatically.
▯
We recommend that you install security updates as
soon as possible.
Remote diagnostics
If a fault occurs, Customer Support can use remote
diagnostics to access your appliance.
Contact Customer Support, make sure that your
appliance is connected to the Home Connect server and
check whether the remote diagnostics service is
available in your country.
Note:
For more information and to check whether the
remote diagnostics service is available in your country,
please visit the Help & Support area of the Home
Connect website for your country: www.home-
connect.com
Information on Data Protection
When your appliance is connected to a WLAN network
that is connected to the Internet for the first time, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
▯
Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
▯
Security certificate of the Wi-Fi communication
module (to ensure a secure data connection).
▯
The current software and hardware version of your
appliance.
▯
Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note:
Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Wi-Fi
®
Module
FCC/IC Statements
Model: COM2
FCC ID: 2AHES-COM2
IC ID: 21152-COM2
The Home Connect module is a communication device
designed to provide communication between appliances
and smart devices.
This module is integrated at the factory, under direct
control of BSH Home Appliances Corporation, and is not
user servicable or upgradable. At least 7
7
/
8
inch (20 cm)
separation distance should be maintained from device to
user.
FCC COMPLIANCE STATEMENT
9
CAUTION
Changes or modifications not expressly approved
could void your authority to use this equipment.
This device complies with Part 15
of the FCC Rules.
Operation to the following two conditions:
1.
This device may not cause harmful interference, and
2.
This device must accept any interference received,
including interference that may cause undesired
operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-
exempt RSS standard(s).
Operation is subject to the following two conditions:
1.
This device may not cause interference, and
2.
This device must accept any interference, including
interference that may cause undesired operation of
the device.
Summary of Contents for CI 282 601
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