57
Faults – what to do?
en-us
3
Faults – what to do?
Faults – what to do?
Generally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
9
CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Display
Possible cause
Solution
None
The power supply has been discon-
nected.
Use other electrical appliances to check whether a
short-circuit has occurred in the power supply.
The device has not been connected as
shown in the circuit diagram.
Make sure that the appliance has been connected as
shown in the circuit diagram.
Electronics fault.
If you are unable to rectify the fault, inform the techni-
cal customer service.
The displays flash.
The control panel is damp or there is
something on it.
Dry the control panel or remove the object.
”ƒ
/
“‰ƒ‹ˆ
The electronics have overheated and
switched off the affected cooking zone.
Wait until the electronics have cooled down suffi-
ciently. Then touch any symbol on the cooktop.
”…
/
“‰ƒ‹‰
The electronics have overheated and all
the cooking zones have been switched
off.
”ƒ
/
“ˆ‹‚†
The electronics have overheated and
have switched off the affected cooking
zone.
Wait until the electronics have cooled down suffi-
ciently. Then touch any key on the cooktop.
”…
/
“ˆ‹‚†
The electronics have overheated and all
the cooking zones have been switched
off.
Ӡ
+ heat setting and
audible signal
There is hot cookware near the control
panel. There is a risk that the electron-
ics will overheat.
Remove the cookware that is causing the problem.
The fault display goes out shortly afterwards. You can
continue the cooking process.
Ӡ
and audible signal There is hot cookware near the control
panel. The cooking zone has been
switched off to protect the electronics.
Remove the saucepan. Wait a few seconds. Touch
any touch control. When the fault display goes out,
you can continue cooking.
”‚
/
”‡
The cooking zone has overheated and
has been switched off to protect the
work surface.
Allow the electronics to cool down sufficiently and
switch the cooking zone on again.
”‹
The transfer settings function cannot be
activated.
Confirm the fault display by touching any sensor. You
can cook as usual without using the settings transfer
function. Inform the technical customer service.
”‰
The cooking zone has been operating
continuously for an extended period.
The automatic safety switch-off function has been
activated. See the section entitled
“ˆ‹‚‹
The cooktop is unable to connect to
your home network or the hood.
Acknowledge the fault code by touching any of the
touch keys. You can cook as usual without a connec-
tion.
If this code is displayed again, contact Customer
Support.
“‰ƒ‹ƒ
The temperature sensor has overheated
and the cooking zone has been
switched off.
Wait until the cooking sensor has cooled down suffi-
ciently before activating the function again.
Do not place hot cookware on the control panel.
Summary of Contents for CI 282 601
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