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Troubleshooting

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28  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.

28.1 Warnings

Notes

¡

If  ​⁠ appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.

¡

If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30 seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.

¡

If an error occurs, the appliance does not switch to
standby mode.

¡

In order to protect the appliance's electronic parts
from overheating or surge currents, the hob may
temporarily reduce the power level.

28.2 Information on the display panel

Fault

Cause and troubleshooting

No displays light up.

The power supply has been disconnected.

Use other electrical appliances to check whether there has been a power failure.

The appliance has not been connected as shown in the circuit diagram.

Connect the appliance in accordance with the circuit diagram.

Electronics fault

If you are unable to rectify the fault, inform the technical after-sales service.

The displays flash.

The control panel is wet or an object is covering it.

Dry the control panel or remove the object.

​⁠ ​⁠,  ​⁠  ​⁠,  ​⁠  ​⁠ ​⁠ ​⁠ ​⁠,
​⁠  ​⁠ ​⁠ ​⁠ ​⁠,  ​⁠  ​⁠ ​⁠ ​⁠ ​⁠

The electronics have overheated and one or all of the cooking zones have been switched
off.

Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.

​⁠ ​⁠ + power level and

audible signal

There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.

Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.

​⁠ ​⁠ and signal tone

There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.

Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.

​⁠ ​⁠/ ​⁠ ​⁠

The cooking zone has overheated and has been switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.

​⁠ ​⁠

Transfer settings does not switch on.

Touch any button to confirm the fault display. You can continue to cook as normal
without using the Transfer settings function. Contact customer service.

​⁠ ​⁠

FlexPlus Zone does not switch on.

Touch any sensor to confirm the fault display. You can use the remaining cooking zones
to continue cooking. Contact the technical after-sales service.

​⁠ ​⁠

The cooking zone has been operating continuously for an extended period.

Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone again.

Summary of Contents for CI 282

Page 1: ...en Information for Use CI 282 Induction hob Gaggenau ...

Page 2: ...used safely if it is correctly installed according to the safety in structions The installer is responsible for en suring that the appliance works perfectly at its installation location Only use this appliance To prepare meals and drinks Under supervision Never leave the appli ance unattended when cooking for short periods In private households and in enclosed spaces in a domestic environment Up t...

Page 3: ...s of age must be kept away from the appliance Hob protective grilles may cause accidents Never use hob protective grilles The appliance becomes hot during operation Allow the appliance to cool down before cleaning Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob WARNING Risk of electric shock Incorrect repairs are dangerous ...

Page 4: ...ps on how to avoid them Damage Cause Action Stains Unsupervised cooking process Monitor the cooking process Stains blisters Spilled food especially food with a high sugar content Remove immediately with a glass scraper Stains blisters or fractures in the glass Defective cookware cookware with melted enamel or cookware with copper or alu minium base Use suitable cookware that is in a good con ditio...

Page 5: ...se energy consumption Use cookware that is suitable for the quantity of food Large items of cookware containing little food need more energy to heat up Cook with only a little water The more water that is contained in the cookware the more energy is required to heat it up Turn down to a lower power level early on If you use an ongoing power level that is too high you will waste energy Product Info...

Page 6: ...ntent These reduce the ferromagnetic area which means that less power is emitted to the cookware This cookware may not be suffi ciently detected or may not be detected at all and therefore does not heat sufficiently Not suitable Cookware made from normal thin steel glass clay copper or aluminium Notes Do not use adapter plates between the hob and the cookware Do not heat up empty cookware and do n...

Page 7: ...the symbols for the con trols available at this time light up white When a func tion is switched on its display lights up orange Sensor Function Main switch Frying Sensor Switch off timer Booster for pots Booster for pans Keep warm function Flex Zone Basic settings Professional mode Hob based hood control Connectivity Hood light Runtime Timer Depending on the status of the hob the displays for the...

Page 8: ...ions for use A strong magnet is located inside the rotary knob Keep the rotary knob away from magnetic data car riers such as credit cards and cards with magnetic strips It may damage them The magnet may also cause faults on televisions and screens The rotary knob is magnetic Metal particles stuck to the bottom may scratch the surface of the hob Al ways clean the twist knob thoroughly 6 3 Removing...

Page 9: ...ower level or use the rotary knob to set it to a The cooking zone s power level changes or the cooking zone switches itself off and the residual heat indicator appears 8 4 Cooking tips When heating up puree cream soups or thick sauces stir occasionally To preheat set the power level 8 9 When cooking with the lid on reduce the power level as soon as you see steam escaping The cooking result is not ...

Page 10: ...ion in 1 2 l oil deep fat fried in portions1 Frozen products e g chips chicken nuggets 8 9 Croquettes frozen 7 8 Meat e g chicken portions 6 7 Fish breaded or battered 6 7 Vegetables mushrooms breaded beer battered or tem pura 6 7 Small baked items e g dough nuts battered fruit 4 5 1 Without lid 9 Flex Zone The flexible cooking zone allows you to position cook ware of any shape or size any way you...

Page 11: ...ccording to weight and size Position the cookware in the middle over the rear part of the flexible cooking zone and its extension Depending on the size of the cookware and the covered cooking surface you can switch on the flexible cooking zone as two separate cooking zones or as one connected cooking zone 10 2 Activating FlexPlus Zone 1 Place the cookware on the flexible cooking zone so that it co...

Page 12: ...lapsed since the end of the programmed time for the Timer function The time that was previously set flashes Timer on the function dis play Press and hold for a few seconds a Runtime stops and the displays go out a The function is switched off 11 3 Runtime The stopwatch function displays the time that has elapsed since activation Switching on Runtime Touch a light up a The time begins to count down...

Page 13: ...colate or butter and to keep meals warm 14 1 Switching on Keep warm function 1 Select the required cooking zone 2 Touch within the next 10 seconds lights up a The function is switched on 14 2 Switching off Keep warm function 1 Select the cooking zone 2 Touch goes out a The function has been deactivated 15 Transfer settings You can use this function to transfer the power level and the programmed co...

Page 14: ...down on one or more cooking zones and the corresponding cooking zone displays start flashing for 90 seconds To switch off the function press twice If you do not touch the professional cooking function switches off automatically after 90 seconds a lights up white and the cooking zones without cookware switch to power level a The cooking zones remain in operation at the set power level 16 3 Changing...

Page 15: ...d the oil and wait a few seconds before you add the food 17 5 Switching off Frying Sensor Select the cooking zone and touch a The function has been deactivated 17 6 Recommendations for cooking with the Frying Sensor The following table shows the ideal temperature levels for a selection of dishes The temperature and the cooking time depend on the amount condition and quality of the food Frying pan ...

Page 16: ...nd you remove the rotary knob the Wipe protection function is switched on If you do not use the rotary knob within 10 minutes the hob is switched off and the Childproof lock function is switched on 19 Wipe protection Allows the control panel to be locked for cleaning so that the settings are not inadvertently adjusted The lock has no effect on the main switch 19 1 Switching on Wipe protection Remo...

Page 17: ...ttings 1 Factory settings Wireless cooking sensor2 Connect the wireless cooking sensor to the cooking zone Select the setting in accordance with the height about sea level Decrease Basic setting Increase Professional cooking function Select a single cooking zone in order to preset the power level for the professional cooking function Cookware test You can use this function to test the quality of t...

Page 18: ... zones that are switched on While this function is activated the output of each cooking zone may temporarily fall below the nominal value In order to not exceed this set value the hob automatically distributes the available power as needed between the cooking zones that are switched on The appliance regulates and selects the highest power level automatically You can find out how to do this in the ...

Page 19: ... use the Home Con nect functions is only displayed if the hob has been previ ously connected to a network Set using the app Switched off Switched on1 If the setting is switched off only the hob s operating statuses are displayed in the Home Connect app Software update Update available and ready to install Start installation is only displayed if a software update is avail able Controlling remote ac...

Page 20: ...visit the service support section of your local website www home connect com 24 6 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appli ance codes ...

Page 21: ...actor hood Automatic fan start up Switched off The extractor hood must be switched on manually if required Switched on in automatic mode1 In automatic mode the extractor hood switches itself on when one of the cooking zones is switched on Switched on in manual mode The extractor hood is switched on at the lowest setting when a cooking zone is switched on Switched on in manual mode The extractor ho...

Page 22: ...eve good cleaning results using a special sponge for glass ceramic 26 3 Cleaning the hob surround If the hob frame is dirty or stained after use clean this Note Do not use a glass scraper 1 Clean the hob frame with hot soapy water and a soft cloth Wash new sponge cloths thoroughly before use 2 Dry with a soft cloth 26 4 Cleaning TwistPad To clean the twist knob use lukewarm water with a little was...

Page 23: ...le for the induction hob You can find additional information on which items of cookware are suitable for the induction cooking under Suitable cookware Page 5 Why is the cooking zone not heating up and why is the heat setting flashing The cookware is too small for the cooking zone that is switched on or it is not suitable for induction cooking Ensure that the cookware is suitable for induction cook...

Page 24: ... not been connected as shown in the circuit diagram Connect the appliance in accordance with the circuit diagram Electronics fault If you are unable to rectify the fault inform the technical after sales service The displays flash The control panel is wet or an object is covering it Dry the control panel or remove the object The electronics have overheated and one or all of the cooking zones have b...

Page 25: ...nes the frame work for the return and recycling of used appliances as applicable throughout the EU 29 2 Disposing of batteries Batteries should be recycled in an environmentally friendly manner Do not dispose of the batteries in the household rubbish Dispose of batteries in an environmentally friendly manner According to the European Guideline 2006 66 EC defective or used bat tery packs batteries ...

Page 26: ...vailable from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website 31 1 Product number E Nr and production number FD You can find the product number E Nr and the ...

Page 27: ......

Page 28: ...34 81739 München GERMANY www gaggenau com 9001741820 9001741820 en 020503 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom ...

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