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       Trouble shooting

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Notes

If 

 appears on the display, press and hold the 

button for the relevant cooking zone in order to 
read the fault code.

If the fault code is not listed in the table, disconnect 
the hob from the mains power supply and wait 
30 seconds before reconnecting it. If this code is 
displayed again, contact the technical after-sales 
service and specify which fault code has appeared.

If a fault occurs, the appliance will not switch to 
standby mode.

The indicator on the tem-
perature sensor flashes 
twice.

The battery in the temperature sensor has 
almost run out. You may be interrupted the 
next time you cook by the battery running 
out.

Replace the 3 V CR2032 battery. See the section enti-
tled "Changing the battery".

The indicator on the tem-
perature sensor flashes 
three times.

The temperature sensor is no longer con-
nected.

Press and hold the symbol on the temperature sensor 
for eight seconds and then reconnect the temperature 
sensor to the hob.

“Š‹‹‹
“Š‹‚‹

The operating voltage is incorrect and out-
side of the normal operating range.

Contact your electricity supplier.

—…‹‹

The hob is not connected correctly.

Disconnect the hob from the mains. Make sure that it has 
been connected as shown in the circuit diagram.

š“

Demo mode is activated.

Disconnect the hob from the mains. Wait 30 seconds 
and then reconnect. Touch any touch control within the 
next three minutes. Demo mode is switched off.

Display

Possible cause

Solution

Do not place hot cookware on the control panel.

Summary of Contents for CI 283

Page 1: ...Instruction manual CI 283 Hob ...

Page 2: ...2 ...

Page 3: ...oster function for pans 22 Recommendations for use 22 Activating 22 Deactivating 22 zKeep warm function 23 Activating 23 Deactivating 23 Ü Cooking assistance functions 24 Cooking assistance function types 24 Suitable cookware 25 Sensors and special accessories 25 Functions and heat settings 25 Recommended dishes 29 Teppan Yaki and Grill for the Flex Zone 35 Wireless temperature sensor 37 Preparing...

Page 4: ...le shooting 55 4Customer service 57 Product number E no and production number FD no 57 Additional information on products accessories replacement parts and services can be found at www gaggenau com and in the online shop www gaggenau com zz store ...

Page 5: ...illes approved by ourselves Unsuitable safety devices or child protection grilles may result in accidents This appliance is not intended for operation with an external clock timer or a remote control This appliance may be used by children over the age of 8 years old and by persons with reduced physical sensory or mental capabilities or by persons with a lack of experience or knowledge if they are ...

Page 6: ... turn off the hob at the main switch Do not wait until the hob turns off automatically after the pan is removed m Warning Risk of electric shock Incorrect repairs are dangerous Repairs may only be carried out and damaged power cables replaced by one of our trained after sales technicians If the appliance is defective unplug the appliance from the mains or switch off the circuit breaker in the fuse...

Page 7: ...tery which may become damaged if it is exposed to high temperatures Remove the sensor from the cookware and store it away from any heat sources Risk of injury The temperature sensor may be very hot when removing it from the saucepan Wear oven gloves or use a tea towel to remove it Risk of injury When cooking in a bain marie the hob and cooking container could shatter due to overheating The cooking...

Page 8: ...erview The table below lists the commonest kinds of damage Damage Cause Remedy Stains Food boiling over Remove any food that has boiled over immediately with a glass scraper Unsuitable cleaning agents Only use cleaning agents that are suitable for this type of hob Scratches Salt sugar and sand Do not use the hob as a work surface or storage space Rough pan bases can scratch the hob Inspect the coo...

Page 9: ... up directly in the item of cookware This offers numerous advantages Saves time when boiling and frying Saves energy Easier to care for and clean Spilled food does not burn on as quickly Heat control and safety the hob increases or decreases the heat supply as soon as the user changes the setting The induction hotplate stops the heat supply as soon as the cookware is removed from the hotplate with...

Page 10: ...base of the cookware is uneven this may impair the heat supply Absence of pan or unsuitable size If no pan is placed on the selected hotplate or if it is made of unsuitable material or is not the correct size the power level displayed on the hotplate indicator will flash Place a suitable pan on the hotplate to stop the flashing If this takes more than 90 seconds the hotplate will switch off automa...

Page 11: ...unction for pots Booster function for pans Keep warm function ª Flex function t Basic settings Professional cooking mode Y Ventilation control Home Connect confirm setting ž Extractor hood lighting Stopwatch Š Timer Indicators symbols Operating status vwx u y Cooking zones Š Power levels Cooking sensor Ú Frying sensor technology for pans 6 Cooking timer Booster function for pots Booster function f...

Page 12: ...b has a residual heat indicator for each hotplate This indicates that a hotplate is still hot Do not touch a hotplate while the residual heat indicator is lit up The following indicators are shown depending on the amount of residual heat Display High temperature Display œ Low temperature If you remove the cookware from the hotplate during cooking the residual heat indicator and the selected heat s...

Page 13: ...atch the surface of the hob Always clean the twist knob thoroughly 1Operating the appliance OperatingtheapplianceThis chapter explains how to set a hotplate The table shows heat settings and cooking times for various meals Switching the hob on and off Use the main switch to switch the hob on and off When you first switch on the appliance you will be prompted to set up your home network The symbol ...

Page 14: ...e twist knob until appears The hotplate switches itself off and the residual heat indicator lights up Notes If there is no cookware on the induction hotplate the heat setting display flashes After a while the hotplate will switch itself off If there is cookware on the hotplate before switching the hob on this is detected at most 20 seconds after touching the main switch and the hotplate is selecte...

Page 15: ...zen 3 4 35 55 Poaching simmering Potato dumplings 4 5 5 5 20 30 Fish 4 5 10 15 White sauces e g Béchamel sauce 1 2 3 6 Whisked sauces e g Béarnaise sauce Hollandaise sauce 3 4 8 12 Boiling steaming stewing Rice with double the volume of water 2 5 3 5 15 30 Rice pudding 2 3 30 40 Unpeeled boiled potatoes 4 5 5 5 25 35 Boiled potatoes 4 5 5 5 15 30 Pasta 6 7 6 10 Stew 3 5 4 5 120 180 Soups 3 5 4 5 1...

Page 16: ...10 Sautéing fresh vegetables and mushrooms 7 8 10 20 Stir fry vegetables meat cut in strips Asian style 7 8 15 20 Stir fries frozen 6 7 6 10 Pancakes cooked one after the other 6 5 7 5 Omelette cooked one after the other 3 5 4 5 3 10 Fried egg 5 6 3 6 Deep fat frying 150 200 g per portion in 1 2 l oil deep fat fried in portions Frozen products e g chips chicken nuggets 8 9 Croquettes frozen 7 8 Me...

Page 17: ...itional cookware in the appropriate position according to size If correctly positioned cookware is detected and the hotplate is selected automatically the corresponding part of the display ª flashes 2 Use the twist knob to confirm the setting within 90 seconds The indicators stop flashing and the cookware is heated up Note If the indicators continue to flash check whether the cookware is suitable ...

Page 18: ...t flashing The hotplate will not heat up 2 Set down the cookware on a flexible hotplate within the next 90 seconds The new hotplate is detected and the ˆ symbol lights up The heat setting that has been applied will flash in the hotplate display 3 Select the new hotplate within 90 seconds using the twist knob The settings have been transferred Notes Move the cookware to a cooking zone that is not s...

Page 19: ... keep warm function can also be set in professional chef mode If you place unsuitable cookware e g aluminium cookware the display for the power levels flashes until the cookware is removed again To check whether your cookware is suitable for induction cooking refer to the section entitled Cookware check Deactivating To end the function immediately Touch the symbol Switch all hotplates to heat sett...

Page 20: ...g or deleting the time Select the hotplate and then touch the 6 symbol Change the cooking time using the twist knob or set to to delete it When the time has elapsed The hotplate switches off A signal sounds appears in the hotplate display and flashes in the timer display Touch any symbol or press the twist knob the displays go out and the audible signal ceases Notes If a cooking time has been prog...

Page 21: ...The stopwatch displays remain lit If you touch the symbol again while it is still orange the time will continue to elapse If you touch and hold the symbol the displays will go out The function is deactivated vBooster function for pots BoosterfunctionforpotsThis function allows large volumes of water to be heated up even more quickly than with power setting Š The saucepan booster function temporari...

Page 22: ...utter or lard to heat up unattended Do not place a lid on the cookware Place the cookware on the centre of the hotplate Ensure that the diameter of the base of the cookware corresponds to the size of the hotplate You can find information on the type size and positioning of the cookware in section Induction cooking Activating 1 Select the required hotplate 2 Touch the symbol within the next 10 seco...

Page 23: ...ect the required hotplate 2 Touch the symbol within the next 10 seconds lights up on the display The function has now been activated Deactivating 1 Select the hotplate 2 Touch the symbol turn the twist knob or select a different function The indicator goes out The hotplate switches itself off and the residual heat indicator lights up The function is deactivated ...

Page 24: ... information about the following Cooking assistance function types Suitable cookware Sensors and optional accessories Functions and heat settings Recommended dishes Cooking assistance function types You can use the cooking assistance functions to select the best cooking type for each kind of food The table shows the various function settings that are available for the cooking assistants Cooking pr...

Page 25: ... can find the suitable cookware for each function Sensors and special accessories The sensors measure the temperature of the cookware continuously This ensures that the cooking power is controlled with high precision to maintain the correct temperature and achieve optimum cooking results Your hob has two different temperature measuring systems for achieving the best results Temperature sensors tha...

Page 26: ...mperature Available for the FlexZone Benefits The cooking zone only heats up in order to maintain the temperature This saves energy Oil or fat do not overheat The temperature is continuously monitored This prevents the food from spilling over and you do not need to change the temperature level The cooking sensor functions tell you when the water or oil has reached the optimal temperature for addin...

Page 27: ...h a large amount of oil in the pot Never leave oil unattended when it is being heated Use oil that is suitable for deep fat frying Do not mix different cooking fats and oils e g oil and lard as such mixtures may foam up when hot If you are not satisfied with the cooking result e g when boiling potatoes next time use more water Maintain the recommended temperature setting Setting the boiling point ...

Page 28: ...otplate display shows the progress of the heating process from to ª and flashes alternately with the set temperature Once the set temperature has been reached an audible signal sounds and the heating indicator goes out The selected temperature will then be displayed again 8 Once the signal has sounded take the lid off and add the food Keep the lid on during cooking Note Do not cover the pan when u...

Page 29: ...dium 3 cm thick 2 Ú 5 8 12 Steak well done 3 cm thick 1 Ú 4 8 12 Poultry breast 2 cm thick 1 Ú 3 10 20 Meat cut into strips 3 Ú 4 7 12 Gyros 3 Ú 4 7 12 Bacon 1 Ú 2 5 8 Minced meat 3 Ú 4 6 10 Hamburgers 1 5 cm thick 1 Ú 3 6 15 Meatballs 2 cm thick 1 Ú 3 10 20 Rissoles 1 Ú 3 10 20 Boiled sausages 1 Ú 3 8 20 Raw sausages 1 Ú 3 8 20 Simmering Sausages 4 90 ºC 10 20 Boiling Meatballs 4 100 ºC 20 30 Chi...

Page 30: ... 4 4 8 Fried whole fish 1 Ú 3 10 20 Poaching Stewed fish 2 90 ºC 15 20 Deep fry with a large amount of oil Deep fat frying fish in beer batter 3 170 ºC 10 15 Deep fat frying breaded fish 3 170 ºC 10 15 1 Turn frequently 2 Heat up and cook with the lid on Add the food after the signal sounds 3 Heat the oil with the lid on Fry one portion after the other without the lid Egg dishes Cooking assis tanc...

Page 31: ... 15 30 Chickpeas 4 100 ºC 60 90 Peas 3 100 ºC 15 20 Lentils 4 100 ºC 45 60 Cooking in a pressure cooker Vegetables in a pressure cooker 4 115 ºC 3 6 Chickpeas in a pressure cooker 4 115 ºC 25 35 Beans in a pressure cooker 4 115 ºC 25 35 Lentils in a pressure cooker 4 115 ºC 10 20 Deep frying with a large amount of oil Deep frying breaded vegetables 5 170 ºC 4 8 Deep frying vegetables in beer batte...

Page 32: ... with the lid on Add the food after the signal sounds 5 Add the food at the start Pasta and cereals Cooking assis tance functions Temperature level Total cooking time from signal tone mins Simmering Rice 1 90 ºC 25 35 Polenta 2 85 ºC 3 8 Semolina pudding 2 85 ºC 5 10 Boiling Pasta 2 100 ºC 7 10 Stuffed pasta 2 100 ºC 6 15 Cooking in a pressure cooker Rice in a pressure cooker 3 115 ºC 5 8 1 Heat u...

Page 33: ...ying ring doughnuts 3 160 ºC 5 10 Deep frying buñuelos 3 160 ºC 5 10 1 Stir frequently 2 Add the food at the start 3 Heat the oil with the lid on Fry one portion after the other without the lid Frozen products Cooking assis tance functions Temperature level Total cooking time from signal tone mins Frying with a little amount of oil Escalope 1 Ú 4 15 20 Cordon bleu 1 Ú 4 10 30 Poultry breast 1 Ú 4 ...

Page 34: ... on Fry one portion after the other without the lid Other Cooking assis tance functions Temperature level Total cooking time from signal tone mins Frying with a little amount of oil Camembert 1 Ú 3 7 10 Croûtons 2 Ú 3 6 10 Dried ready meals 3 Ú 1 5 10 Toasting almonds 4 Ú 4 3 15 Toasting nuts 4 Ú 4 3 15 Toasting pine nuts 4 Ú 4 3 15 Keeping warm heating Heating goulash soup 5 70 ºC 10 20 Heating m...

Page 35: ...ows a selection of dishes and is arranged by food type The temperature and the cooking time depend on the amount the condition and the quality of the food Note Set up the Flex Zone as a single cooking zone to ensure the function is activated correctly Cookware Temperature level Total frying time after the signal tone sounds min Meat Escalope plain1 4 6 10 Fillet1 4 6 10 Chops1 3 10 15 Steak rare 3...

Page 36: ...pancake4 3 10 15 Miscellaneous Toasting5 4 4 6 Croûtons2 3 6 10 Toasting almonds6 4 3 15 Toasting nuts6 4 3 15 Toasting pine nuts6 4 3 15 Cookware Temperature level Total frying time after the signal tone sounds min 1 Add oil if necessary and the food after the signal tone sounds Turn if necessary 2 Add oil if necessary and the food after the signal tone sounds Stir regularly 3 Add butter and the ...

Page 37: ... The adhesive requires one hour to fully harden Do not use or clean the pan during this time Notes Do not leave the pan with the silicone patch to soak soapy water for long periods of time If the silicone patch comes off attach a new one Fitting the wireless temperature sensor Attach the temperature sensor to the silicone patch and align it correctly Notes Make sure that the silicone patch is comp...

Page 38: ...e symbol for approximately 8 10 seconds While you are doing this the temperature sensor s LED indicator will light up three times When the LED lights up for the third time it will start to reset the temperature sensor At this point you will need to lift your finger off the symbol Once the LED goes out this means that the wireless temperature sensor has been reset 2 Repeat the connection procedure ...

Page 39: ...st align with the notches on the lower section of the housing Tighten the screws with a screwdriver 4 Reattach the silicone cover to the lower section of the temperature sensor housing Note Use only high quality batteries of the type CR2032 in order to guarantee a long service life Declaration of Conformity Gaggenau Hausgeräte GmbH hereby declares that the appliance with wireless temperature senso...

Page 40: ... the twist knob An audible signal sounds The indicator and the hob settings flash The heating process is interrupted If a cooking timer is set it will be paused The control panel is locked for 10 minutes You can now wipe over the surface of the control panel without altering the settings To deactivate Put the twist knob back on within 10 minutes The control panel is unlocked The hob continues oper...

Page 41: ...hob Deactivated Maximum power of the hob 1000 W minimum power 1500 W 3000 W recommended for 13 A 3500 W recommended for 16 A 4000 W 4500 W recommended for 20 A Š or Š Maximum power of the hob Restoring the factory settings Keep personal settings Restore factory settings Cooking sensor Connect the wireless cooking sensor to the hob Set according to height above sea level ƒ Decrease Basic setting Š ...

Page 42: ... on the cooking process Ensure that you follow the safety instructions in this instruction manual and that these are also observed when operating the appliance via the Home Connect app You must also follow the instructions in the Home Connect app Important safety information on page 6 Using the Home Connect app you can send settings to your appliance and then have to confirm them on the appliance ...

Page 43: ...he value ƒ Connect manually will appear Log the appliance into your home network manually or try connecting automatically again The appliance will automatically try to connect to the app ƒ and will flash alternately in the settings area The value will flash on the hotplate display 6 Launch the app on your mobile device and follow the instructions for automatic network login When the value stops fl...

Page 44: ...up again the login process is complete You can then reconnect your mobile device to your home network Follow the instructions in the app Home Connect settings You can adjust Home Connect to suit your requirements at any time In the basic settings for your hob navigate to the Home Connect settings to display network and appliance information W Indicator symbol Function Home network login Wi Fi Not ...

Page 45: ...ch the symbol repeatedly until the and settings flash alternately will be lit on the hotplate display 3 Set the value to using the twist knob This disconnects the appliance from your home network the D symbol will go out on the control panel Connecting to the network Connecting to the network 1 Open basic setting Š 2 Touch the p symbol repeatedly until the and settings flash alternately will be li...

Page 46: ...ion your hob s software can be updated e g for the purpose of optimisation troubleshooting or security updates To do this you need to be a registered Home Connect user have installed the app on your mobile device and be connected to the Home Connect server As soon as a software update is available you will be informed by the Home Connect app from which you will also be able to download the update ...

Page 47: ...u Hausgeräte GmbH hereby declares that the appliance which features Home Connect is in accordance with the basic requirements and the other relevant provisions of the directive 2014 53 EU A detailed RED Declaration of Conformity can be found online at www gaggenau com on the product page for appliance in the additional documents 2 4 GHz band max 100 mW 5 GHz band max 100 mW eHood connection Hoodco...

Page 48: ...e connection process on the extractor hood Once the hob is connected to the extractor hood the value appears on the hotplate display The symbols for the hood controls on the hob are displayed on the hob s control panel Connecting via your home network You require a router that has WPS functionality You require access to your router If you do not have this follow the steps for Direct connection Whe...

Page 49: ...he basic settings Basic settings Note The and š settings are only displayed if the appliance is connected to an extractor hood Indicator symbol Function Fan off Automatic mode The fan starts automatically when steam is pro duced ƒ Fan settings Intensity Low medium high PowerBoost function Intermittent ventilation Fan run on Indicator symbol Function Hob to hood connection Not connected disconnect ...

Page 50: ...tion turn the twist knob Notes The flexible cooking zone only counts as a single cooking zone place no more than one item of cookware on it If the diameter of the cooking zone that is used is much smaller than the diameter of the cookware only the middle of the cookware can be expected to heat up This may result in the cooking results not being as good as expected or not being satisfactory You can...

Page 51: ...sits from becoming burned on Only clean the hob after the residual heat indicator has gone out Clean the hob with a damp dish cloth and dry it with a cloth or towel to prevent limescale build up Only use cleaning agents that are suitable for this type of hob Observe the manufacturer s instructions on the product packaging Never use Undiluted washing up liquid Cleaning agents designed for dishwashe...

Page 52: ...sh new dish cloths thoroughly before use Do not use harsh or abrasive cleaning agents Do not use a glass scraper or sharp objects Twist knob The twist knob is best cleaned using lukewarm soapy water Do not use harsh or abrasive cleaning agents Do not clean the twist knob in the dishwater or using rinsing water This may damage it ...

Page 53: ...ormal part of induction technology They do not indicate a defect Possible noises A low humming noise like the one a transformer makes Occurs when cooking at a high heat setting The noise disappears or becomes quieter when the heat setting is reduced Low whistling noise Occurs if the cookware is empty The noise disappears when water or food is added to the cookware Crackling Occurs when using cookw...

Page 54: ...ning of cookware in the sections entitled Induction cooking Flex function and Transfer function Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being at a high heat set ting The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking Check that the cookware is suitable for induction cooking and tha...

Page 55: ...as overheated and has been switched off to protect the work sur face Allow the electronics to cool down sufficiently and switch the cooking zone on again The transfer settings function cannot be activated Confirm the fault display by touching any sensor You can cook as usual without using the settings transfer function Inform the technical after sales service The cooking zone has been operating co...

Page 56: ...ry running out Replace the 3 V CR2032 battery See the section enti tled Changing the battery The indicator on the tem perature sensor flashes three times The temperature sensor is no longer con nected Press and hold the symbol on the temperature sensor for eight seconds and then reconnect the temperature sensor to the hob Š Š The operating voltage is incorrect and out side of the normal operating ...

Page 57: ... hob You can check the after sales service index KI and production number FD no by going to the basic settings Refer to the section entitled Basic settings to find out how to do this Please note that a visit from an after sales service engineer is not free of charge in the event that the appliance has been misused even during the warranty period Please find the contact data of all countries in the...

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