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Trouble shooting
en
Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
m
Warning: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by one
of our trained after-sales technicians. If the appliance is
defective, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Contact the after-
sales service.
Fault/indicator or symbol
Possible cause
Solution
The appliance is not work-
ing
The plug is not plugged into the mains
Connect the appliance to the mains electricity sup-
ply
Power failure
Check whether other kitchen appliances are work-
ing
The fuse/circuit breaker is faulty
Check in the fuse box to make sure that the fuse/
circuit breaker for the appliance is in working order
Nothing on the display
The power supply has been disconnected. Use other electrical appliances to check whether a
short circuit has occurred in the power supply.
The appliance has not been connected as
shown in the circuit diagram.
Make sure that the appliance has been connected
as shown in the circuit diagram.
Electronics fault.
If you are unable to rectify the fault, contact the
technical after-sales service.
The symbol lighting is not
working.
The control unit is faulty.
Call the after-sales service.
The indicators are flashing
The control panel is wet or an object is cov-
ering it.
Dry the control panel or remove the object.
The
Ù
indicator is flashing
on the hotplate displays
A fault has occurred in the electronics.
To acknowledge the fault, briefly cover the control
panel with your hand.
The ventilation system is
not working.
The metal grease filter is not inserted cor-
rectly.
Insert the metal grease filter correctly.
The filter detection sensor is not working.
Call the after-sales service.
”ƒ
The electronics have overheated and
switched off the affected hotplate.
Wait until the electronics have cooled down suffi-
ciently. Then touch any symbol on the hob.
”…
The electronics have overheated and all
the hotplates have been switched off.
Ӡ
+ heat setting and sig-
nal tone
There is a hot pan near the control panel.
There is a risk that the electronics will over-
heat.
Remove the pan. The fault code will go out shortly
afterwards. You can resume cooking.
Ӡ
and signal tone
There is a hot pan near the control panel.
The hotplate has been switched off to pro-
tect the electronics.
Remove the pan. Wait a few seconds. Touch any
touch control. When the fault code on the display
goes out, you can resume cooking.
”‚
/
”‡
The hotplate has overheated and has been
switched off to protect your work surface.
Wait until the electronics have cooled down suffi-
ciently before switching the hotplate on again.
”‰
The hotplate has been operating continu-
ously for an extended period.
The automatic safety switch-off function has been
activated.
”‚‹
The metal grease filter is saturated.
Clean the metal grease filter.
”‚‚
The activated charcoal filter is saturated.
Replace the activated charcoal filter.
”‚‹
/
”‚‚
The saturation indicator is lit even though
the filter has been cleaned or replaced.
Reset the saturation indicator.
saturation displays" on page 30
Do not place hot pans on the control panel.
