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Fault, what to do?
Rust spots on the cutlery.
Cutlery not adequately rust-resistant.
Knife blades are frequently more
severely affected.
Use corrosion-resistant cutlery.
Cutlery will also rust if rusting parts are
rinsed at the same time (pan handles,
damaged utensil baskets, etc.).
Do not wash rusting parts.
Salt content in the rinsing water too
high, as salt dispenser lock not fas-
tened firmly or salt was spilled while
being refilled.
Fasten salt dispenser lock firmly or remove
spilled salt.
Appliance does not start.
The mains fuse has tripped.
Check mains fuse.
Power cord not inserted.
Ensure that the power cord is plugged all the
way into the back of the appliance and into the
socket. Check that the socket functions.
The appliance door has not been shut
properly.
Close the door.
Programme starts automatically.
You did not wait until programme
ended.
Perform reset.
(See “Terminating the programme”).
The door is difficult to open.
Child lock is activated.
Deactivate child lock. (See instructions for use
at the back)
Door cannot be closed.
Door lock has been activated.
Close door with increased force.
Door cannot be closed due to installa-
tion.
Check appliance installation: Door or attached
parts must close without obstruction.
Cover on the detergent dispenser
cannot be closed.
Detergent dispenser or cover guide
blocked by sticky detergent residue.
Remove detergent residue.
Detergent residue in the deter-
gent dispenser or in the tablet col-
lecting tray.
Spray arms blocked by utensils, there-
fore detergent is not rinsed out.
Ensure that the spray arms can rotate freely.
The detergent dispenser was damp
when filled.
Pour detergent into the dry detergent dis-
penser only.
Appliance stops in the pro-
gramme or programme is inter-
rupted.
Door not closed properly.
Close the door.
Do not place utensils or fragrance dis-
penser in the tablet collecting tray.
Top basket presses against the door
and prevents door from being closed
securely.
Check whether rear panel is being pressed in,
e.g. by socket or by hose holder which has not
been removed.
Power and/or water supply interrupted. Restore power and/or water supply.
Filling valves making striking
noises.
Depends on domestic installation, as
appliance is not defective. No effect on
appliance function.
No remedial action possible.
Knocking or rattling noise.
Spray arm strikes the utensils, utensils
not positioned correctly.
Position utensils so that the spray arms do not
strike the utensils.
If there is a low load, the water jets
strike the washing tank directly.
Load the appliance with more utensils or dis-
tribute the utensils more evenly in the dish-
washer.
Light utensils move during the wash
cycle.
Arrange light utensils securely.
Unusual foam formation.
Handwash liquid in the rinse aid dis-
penser.
Immediately refill rinse aid dispenser with rinse
aid.
Rinse aid spilled.
Remove rinse aid with a cloth.
Fault
Cause
Remedial action