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Troubleshooting

 en

49

Fault

Cause

Troubleshooting

Appliance door does not
open at the end of the pro-
gramme.

Appliance door brushes
against the appliance or kit-
chen cabinets

Install the appliance correctly as de-
scribed in the installation instruc-
tions and align.

Appliance door opens too
wide at the end of the pro-
gramme.

Door is not correctly adjus-
ted.

Adjust the appliance door as de-
scribed in the installation instruc-
tions.
The door gap must be at least
70 mm - 100 mm.

Wrong screws used to ad-
just the door gap.

Use size 4X30 bolts to adjust the
door gap.
The bolts are included in the scope
of supply.
If you use bolts that are too long,
this can deactivate the function of
automatic door opening.

Appliance door does not
open.

Childproof lock is activated.

Press the top of the door in the
middle twice in quick succession.

Door is not correctly adjus-
ted.

Adjust the appliance door as de-
scribed in the installation instruc-
tions.

Appliance has no power.

Check the mains plug and fuses.

1.

Position the emergency release
supplied on the top right and left of
the cabinet panel.

2.

Open the appliance door by pulling
lightly.

Appliance door and door
seal are soiled.

Clean the appliance door and door
seal with a damp cloth and a little
washing-up liquid.

Automatic door opening is
not in home position.

Wait one second after closing the
appliance door.

Summary of Contents for DF270101

Page 1: ...User manual DF270101 Dishwasher Gaggenau...

Page 2: ...tion for test institutes 20 Personalisation function 20 Additional functions 21 Features 21 Top basket 22 Bottom basket 23 Cutlery basket 24 Etagere 25 Folding prongs 25 Baking sheet spray head 25 Opt...

Page 3: ...leaning products 43 Tips on appliance care 44 Machine Care 44 Filter system 45 Cleaning spray arms 46 Troubleshooting 48 Appliance safety 48 Error code Fault display Sig nal 50 Washing results 52 Home...

Page 4: ...pliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have b...

Page 5: ...rd must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When insta...

Page 6: ...y with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packag...

Page 7: ...sh out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in...

Page 8: ...by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is availa...

Page 9: ...nd closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Kee...

Page 10: ...damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have...

Page 11: ...ate the electric childproof lock and close the appliance door Opening appliance door Page 36 Environmental protection and saving energy Environmental protection and saving energy Environmental protect...

Page 12: ...drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automatic programmes the te...

Page 13: ...ick reference guide Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install...

Page 14: ...the en closed parts Observe the Technical data Page 64 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the po...

Page 15: ...your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E...

Page 16: ...ng of the appliance Overview of basic settings Page 39 9 Cutlery shelf1 Cutlery shelf Page 25 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not bee...

Page 17: ...ng basic settings Page 41 4 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 31 5 Special salt refill indicator Water softening system Adding special salt Page 29 6 Display Remote Sta...

Page 18: ...36 15 Display1 The display shows information about pro grammes basic settings or additional functions You can change the basic settings via the display and the setting buttons Changing basic settings...

Page 19: ...ssure may result in deviations Programme Use Programme sequence Additional func tions Auto 35 45 C Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics glasses and stemware i...

Page 20: ...nd drying times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are th...

Page 21: ...loads It is recommended adding less detergent to the detergent dis penser than for a full machine load The run time is shortened Energy and water con sumption are reduced Additional func tion Use Int...

Page 22: ...o prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenl...

Page 23: ...he basket slightly and guide the rear detent pins into the rear locking hooks of the guide rails 4 Lower the basket and press the front detent pins into the notches a The basket clicks into position 5...

Page 24: ...rails into the appli ance Installing the bottom basket 1 Pull the guide rails of the bottom basket out of the appliance 2 Insert the bottom basket into the rear holders and slide back slightly 3 Lower...

Page 25: ...Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into po...

Page 26: ...anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Page 23 Optional extra cleaning area Use the Optional extra cleaning area in the top basket to clean all types of gl...

Page 27: ...t Bottom basket 1 max 22 cm 30 cm 31 cm Page 23 2 max 24 5 cm 27 5 cm 3 max 27 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Performing initi...

Page 28: ...are as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you can treat the water with special salt and the water softening system To avoid damag...

Page 29: ...n the water hardness The higher the water hard ness the greater the consumption of special salt ATTENTION Detergent may damage the water softening system Only fill the dispenser of the wa ter softenin...

Page 30: ...he water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system...

Page 31: ...nse aid 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Rinse aid dispenser 4 Press or repeatedly until the right amount of rinse aid has bee...

Page 32: ...for shorter Programmes Page 19 The dosage can be adjus ted to the level of soiling Detergent Description Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Pag...

Page 33: ...instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub...

Page 34: ...detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet...

Page 35: ...n the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dis...

Page 36: ...n cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a...

Page 37: ...the time display the end of the pro gramme is shown on the display by Finish in e g 3h 25min or Finish at e g 15 20 hours You can change this setting in the Ba sic settings Page 39 3 To activate timer...

Page 38: ...y shows Programme was terminated and then Fin ished a The programme is cancelled and ends after approx 1 minute Display programme informa tion You can show information about pro grammes and additional...

Page 39: ...ness 0 62 16 20 medium1 Set the water hardness Overview of water hardness settings Page 28 Rinse aid dispenser 0 6 51 Set or switch off the amount of rinse aid to be dis pensed Setting the amount of r...

Page 40: ...amme for when the appliance is switched on Programmes Page 19 Tone volume Scale with multiple levels Set the signal volume at the end of the pro gramme Level 0 switches the signal tones off Button vol...

Page 41: ...o save the settings press for approx 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home...

Page 42: ...the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network Remote Start Yo...

Page 43: ...ess of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance S...

Page 44: ...are is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limescale Liquid machine care product or mac...

Page 45: ...rior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine clean...

Page 46: ...fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise...

Page 47: ...ay arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Inse...

Page 48: ...ted accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activat...

Page 49: ...e included in the scope of supply If you use bolts that are too long this can deactivate the function of automatic door opening Appliance door does not open Childproof lock is activated Press the top...

Page 50: ...ter protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 63 E 3100 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page...

Page 51: ...ked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump i...

Page 52: ...e er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 31 2 Set the amount of rinse aid to be dispensed Setting the...

Page 53: ...s not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cut...

Page 54: ...n angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent...

Page 55: ...ng 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the d...

Page 56: ...anical cleaning Page 43 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on...

Page 57: ...not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 35 Items of tableware are blocking the dispenser lid 2...

Page 58: ...nt to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 31...

Page 59: ...leshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 45 2 Clean the Wastewater pump Page 62 Programme has...

Page 60: ...ts project beyond the basket and prevent the appliance door from closing properly All LEDs lit up or flashing Electronics have detected a fault 1 Press the main switch button for ap prox 4 seconds Con...

Page 61: ...ove detergent residue Noise Fault Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the applia...

Page 62: ...remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks...

Page 63: ...recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord an...

Page 64: ...the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will mak...

Page 65: ...will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger te GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing your r...

Page 66: ...f Conformity 66 BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For...

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Page 68: ...e 34 81739 M nchen GERMANY www gaggenau com 9001668803 9001668803 en 011112 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolvert...

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