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Troubleshooting

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20  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.

20.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not
working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your room or other appliances are working.

Operating error.

Switch off the circuit-breaker for the appliance in the fuse box and switch it back on after
approx. 60 seconds.

The appliance does
not start.

The appliance door is not fully closed.

Close the appliance door.

The appliance does
not work. The display
does not respond.
The display shows
the symbol for the
childproof lock  .

Childproof lock is activated.

Deactivate the childproof lock. → 

Page 15

The appliance auto-
matically switches off.

Safety switch-off function: No operation for more than 12 hours.

1.

Press   to confirm the message.

2.

Switch off the appliance.

The appliance does
not heat up; the dis-
play shows the sym-
bol for demo mode 
.

The appliance is in demo mode.

Deactivate the demo mode in the basic settings → 

Page 24

.

The display shows
the error message
"Exx".

An error occurred.

1.

If the display shows an error message, turn the function selector to  ⁠.

a

If the display no longer shows the error message, it was a one-off problem.

2.

If the display continues to show or repeatedly shows the error message, contact cus-
tomer service → 

Page 51

 and provide them with the error code.

20.2 Power failure

Your appliance can bridge a power failure of a few
seconds. The operation continues.
If the power failure lasts longer and the appliance was
operating, the display shows a message. The operation
is interrupted.

Switch the appliance back on again after a

power failure

1.

Turn the function selector to  ⁠.

2.

Switch the appliance back on again as usual.

20.3 Demo mode

If the display shows  , demo mode is activated. The
appliance does not heat up.

Deactivate demo mode

1.

To briefly disconnect the appliance from the mains,
switch off the household fuse or the circuit breaker
in the fuse box.

Summary of Contents for EB333111

Page 1: ...en User manual and installation instructions EB333111 Oven Gaggenau...

Page 2: ...caused by in correct connection is not covered under the warranty Only use this appliance To prepare meals and drinks in private households and in enclosed spaces in a domestic environment up to an al...

Page 3: ...ment when it is hot this may create hot steam Never pour water into the cooking compart ment when the cooking compartment is hot WARNING Risk of injury Scratched glass in the appliance door may develo...

Page 4: ...The non stick coat ing on baking trays and tins is destroyed and noxious gases are released Never clean non stick baking trays or bak ing tins using the cleaning function Only clean enamelled accessor...

Page 5: ...leave the cooking compartment to dry with the door open if a lot of moisture was produced during operation If the seal is very dirty the appliance door will no longer close properly during operation T...

Page 6: ...d dispose of them separately 3 2 Saving energy If you follow these instructions your appliance will use less power When cooking multiple dishes do so in succession or in parallel The cooking compartme...

Page 7: ...r Do not cover the cooking compartment floor with any sort of foil or greaseproof paper The accessories may tip Do not push the accessories between the shelf posi tions 4 3 Controls You can use the co...

Page 8: ...olours are used to guide the user in the relevant setting situations Orange Initial settings Main functions Blue Basic settings Cleaning White Adjustable values Appearance Depending on the situation t...

Page 9: ...ray bakes biscuits cakes with me ringue grilling and browning bakes Very well suited for heating the food once again specifically from above to wards the end of preparation Top heat 50 300 C Default t...

Page 10: ...the appliance to individual re quirements in the basic settings Page 24 Pyrolytic self cleaning 485 C Self cleaning 1 Type of heating used to determine the energy efficiency class in accordance with E...

Page 11: ...Automatic switch off For your protection the appliance is equipped with an automatic switch off function The appliance switches off any heating process after 12 hours if the appliance controls are not...

Page 12: ...e lug is facing downwards 2 Ensure that the safety bar on the wire rack is loc ated at the rear and is facing upwards 6 Before using for the first time Configure the settings for initial start up Clea...

Page 13: ...function selector or touch a touch field 2 Set the required function 7 2 Switching on the appliance 1 Use the function selector to set the required type of heating a The display shows the selected typ...

Page 14: ...ooking time When you set the cooking time for your food the appli ance automatically switches off after this time You can set a cooking time of between 1 minute and 23 59 hours You can change the type...

Page 15: ...ettings Page 24 1 Turn the function selector to 2 Press a The display shows the default value 24h at 85 C 3 Press and use the rotary selector to set the re quired cooking time 4 Press and use the rota...

Page 16: ...t drive in the dishwasher 11 1 Preparing the rotisserie spit 1 Push the two supporting frames into the sockets in the grill tray The drive is located on the left 2 Fit the right hand retaining prongs...

Page 17: ...function you will need a roaster pull out system and heating element these are spe cial accessories 12 1 Starting the searing function Requirement The roaster function type of heating has been set Pre...

Page 18: ...isplay asking if you want to continue cooking 1 Press to confirm 2 Select a single or double cooking time as required 3 Press to start 4 If the Continue cooking function has ended turn the function se...

Page 19: ...a capital letter Latin characters certain special characters and numbers are available 3 Briefly press to position the cursor to the right 4 Press and hold to switch to umlauts and spe cial characters...

Page 20: ...timated cooking time becomes Do not open the appliance door this distorts the estimated cooking time The display shows the estimated cooking time in nor mal operation and in the automatic programme Pr...

Page 21: ...robe into meat 1 Insert the core temperature probe at the thickest point on the side as far as it will go into the meat 2 If there is more than one piece of meat insert the core temperature probe into...

Page 22: ...s 2 Use to delete the set core temperature a The appliance continues heating in normal cooking operation 16 Home Connect This appliance is network capable Connecting your ap pliance to a mobile device...

Page 23: ...inutes Permanent remote start Activate Deactivate When permanent remote start is activated you can start and operate your appliance at any time without prior ap proval on the appliance Permanent remot...

Page 24: ...n your country please visit the service support section of your local website www home connect com 16 6 Data protection Please see the information on data protection The first time your appliance is r...

Page 25: ...e date Press to switch between the year month and day Temperature unit C1 F Set the temperature unit Weight unit kg1 oz Set the weight unit Language German1 French English Set the language for the tex...

Page 26: ...f moisture can cause an electric shock Do not use steam or high pressure cleaners to clean the appliance WARNING Risk of burns The appliance and its parts that can be touched be come hot during use Ca...

Page 27: ...leave to soak and use a brush Accessories Hot soapy water Soak burnt on residues and remove with a brush Rinse thoroughly with clean water Core temperature probe Hot soapy water Wipe with a damp clot...

Page 28: ...rotisserie spit 1 Do not clean the rotisserie spit in the dishwasher 2 Clean the rotisserie spit retaining prongs and handle in the dishwasher 19 Pyrolytic self cleaning Follow these safety instructi...

Page 29: ...uices may catch fire Before using the cleaning function always remove the worst of the food residues and remnants from the cooking compartment and accessories ATTENTION The heat during the pyrolytic s...

Page 30: ...s not start The appliance door is not fully closed Close the appliance door The appliance does not work The display does not respond The display shows the symbol for the childproof lock Childproof loc...

Page 31: ...se Caution should be exercised here in order to avoid touching heating elements Young children under 8 years of age must be kept away from the appliance WARNING Risk of electric shock When changing th...

Page 32: ...rrier to the side 5 Remove the bulb cover 6 Align the sloped side of the lamp cover with the cooking compartment insert the bottom of the lamp cover into the retaining spring and clip it into place at...

Page 33: ...be displayed while the appliance is heating up Do not preheat the oven Make sure that the cooking compartment is cold and that there is noth ing already in there when you place the food inside Then st...

Page 34: ...01 Recipe tip Season with onions oil vinegar salt and pepper Adjust the cooking time depend ing on size Root veget ables Grill tray 2 200 301 Recipe tip Season carrots cel ery swede and beetroot with...

Page 35: ...nd brush with a little oil Turn once Mozzarella sticks frozen Baking tray greaseproof pa per 2 180 8 Oven baked cheese fresh Baking tray 2 180 20 After 10 minutes cut a cross into the soft cheese and...

Page 36: ...esh Baking tray 2 250 8 12 Lightly grease the baking tray or line it with greaseproof paper Pizza frozen Wire rack 2 200 13 Quiche Tart dish or tin 2 200 15 20 Prick the base several times with a fork...

Page 37: ...nd on how long the meat was seared for Use the core temperature probe so that you can monitor the core temperature more easily Information and instructions as well as optimal target temperatures can b...

Page 38: ...d This makes it nice and crispy Before cooking boil the joint in water for 10 minutes with the skin on Rolled roasting joint Grill tray 2 180 230 703 Joint of pork leg 1 kg Grill tray 2 230 180 45 502...

Page 39: ...pa per 2 200 20 For nicely browned yet juicy meatballs fry them lightly in the frying pan first before continuing to cook them in the appliance Peppers stuffed with minced meat Ovenproof dish 2 190 30...

Page 40: ...hicken nug gets frozen Baking tray greaseproof pa per 2 200 152 Chicken drum sticks Wire rack grill tray 3 220 30 352 Recipe tip Asian marinade with soy sauce honey chilli garlic ginger cumin sweet li...

Page 41: ...tings for baked items We recommend using dark coloured metal baking tins as these absorb heat more effectively Place the baking tin in the centre of the wire rack If you are baking tray bakes without...

Page 42: ...Recipe tip Traditional ring cake or with bacon and walnuts Do not preheat with do not open the appliance door Yeast tray bakes Baking tray 2 165 30 40 Recipe tip Top with plums figs or onion and ham...

Page 43: ...ans that the brownies will stay gooey in the middle Do not preheat with do not open the appliance door Cookies 20 g each Baking tray greaseproof pa per 2 175 10 12 With chocolate raisins nuts or lemon...

Page 44: ...a per 2 180 30 Recipe tip Fill with vanilla cus tard chocolate mousse fruit cream or mocha cream Bread bread rolls Baguette pre baked Baking tray greaseproof pa per 2 220 10 12 Bread in a loaf tin Loa...

Page 45: ...ntities of dough e g sweet pastry swirls and bread rolls you can set a temperature of 40 45 C The cooking time specified is intended as a guide only Leave the dough to rise until it has doubled its vo...

Page 46: ...during defrost ing Ensure that the liquid that escapes during de frosting never comes into contact with other foods Slide the glass tray or grill tray under the food Pour away the liquid that collects...

Page 47: ...y check and clean the preserving jars rub ber sealing rings clips and springs Place the preserving jars in a heat resistant vessel containing water Make sure that they do not touch The water level mus...

Page 48: ...e Mushrooms sliced Wire rack greaseproof pa per 2 60 3 4 Tomatoes in eighths Wire rack greaseproof pa per 2 70 7 8 Core the tomatoes to avoid an extended drying time 22 15 Baking stone Whether you are...

Page 49: ...pieces of meat in the roaster and you can braise large quantities of meat You will need the roaster pull out system and heat ing element special accessories Food is easy to prepare and can be kept wa...

Page 50: ...with liquid Bring the vegetable water to the boil season and add the Viennese boiled beef The meat should be completely covered in liquid Place the lid on the roaster and continue cooking at a temper...

Page 51: ...ce telephone number to find them again quickly 24 Declaration of Conformity BSH Hausger te GmbH hereby declares that the appli ance with Home Connect functionality conforms to the basic requirements a...

Page 52: ...particularly for the ventilation gas connection and the electric connection 25 3 Appliance dimensions You will find the dimensions of the appliance here 25 4 Preparing fitted units Requirement Fitted...

Page 53: ...liance 1 Observe the clearances when installing in a tall unit 2 Push the appliance all the way into the built in unit Do not kink or trap the connection cable or route it over sharp edges 3 Remove th...

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Page 56: ...4 81739 M nchen GERMANY www gaggenau com 9001842354 9001842354 en 030523 Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton...

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