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Customer service
Your local customer service can be found
in the telephone directory or in the customer-service
index. Please provide customer service with
the appliance product number (E-Nr.) and production
number (FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product
and production numbers. This will save you additional
costs.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
Fault
Possible cause
Remedial action
The “cool-fresh” compartment
is too warm or too cold.
The standard setting has been set too
high or too low (e.g. if there is frost
in the “cool-fresh” compartment).
The temperature in the “cool-fresh” compartment
can be set to be 2 steps warmer and/or colder. If
the refrigerator compartment temperature is set to 4,
the “cool-fresh” compartment has a temperature
of almost 0 °C.
1. Press Fast button on refrigerator compartment
Û
for 3 seconds until a signal sounds.
Temperature display on refrigerator
compartment flickers.
2. Change the setting using the temperature
setting buttons
B
C
.
Setting 2 – coldest setting
Setting 8 – warmest setting
The set temperature is saved after one minute.
Warning signal sounds and
the temperature display
flashes.
The freezer compartment
is too warm! Frozen food is at
risk.
Freezer compartment door is open.
See chapter entitled “Alarm functions”.
Too much food was placed
in the freezer compartment at once.
FD - Nr
E - Nr
GB 0344 892 8988
Calls charged at local or mobile
rate.
IE
01450 2655
0.03 € per minute at peak. Off
peak 0.0088 € per minute.
US
877 442 4436
toll-free
