29
Faults – what to do?
en
Ice and water dispenser
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Ice is being produced and dispensed but no water.
Fault with the appliance.
Call customer service.
Ice and water dispenser not working.
Controls for ice and water dispenser are locked (child lock).
Unlock controls for ice and water dispenser.
Ice cubes may freeze together and block the dispenser or the
ice maker.
1
Open the door. Check inside whether ice cubes are stuck
in the ice and water dispenser.
2
If the ice and water dispenser is not blocked, carefully pull
the ice cube container out.
Caution!
A full ice cube container is heavy!Use both hands and pro-
ceed slowly.
3
Remove the ice cubes that are frozen together.
After switching on or removing many ice cubes, there will be
too few in the ice cube container.
It takes around 24 hours for an empty ice cube container to fill
up.
Water tank is filling up.
When used for the first time, the water tank takes around 2
minutes to fill up.
Low water pressure.
Only connect appliance to pipes with sufficient water pres-
sure.
The water filter/particle filter is blocked or needs to be
replaced.
Replace water filter / clean particle filter.
The ice maker is not functioning.
Ice cube production is switched off.
Switch on ice cube production.
Freezer compartment is too warm.
Set the temperature lower.
"Operating the appliance" on page 13
Ice cube container is not properly inserted.
Insert ice cube container fully.
Ice maker without power.
Call our after-sales service.
No water supply.
Check water connection and contact technician if necessary.
Low water pressure.
Only connect appliance to pipes with sufficient water pres-
sure.
Kink in water hose.
Turn off water supply, straighten out kink. Replace water
hose, if necessary.
Too few or deformed ice cubes, water pressure lower than usual.
After switching on or removing many ice cubes, there will be
too few in the ice cube container.
It takes around 24 hours for an empty ice cube container to fill
up.
Low water pressure.
Only connect appliance to pipes with sufficient water pres-
sure.
The water filter/particle filter is blocked or needs to be
replaced.
Replace water filter / clean particle filter.
Freezer compartment is too warm.
Set the temperature lower.
"Operating the appliance" on page 13
Water is leaking out of the appliance.
Water connection is not tight.
Check if the connections are fastened firmly.
Replace water hose if it is damaged. Use original parts sup-
plied by the manufacturer only.
