Gaggenau RF463905, User Manual

21

 Home Connect      

en

Connecting the refrigerator to the 
Home Connect app

Use this menu to connect your refrigerator to mobile 
devices.

1

Install the 

Home Connect

 app on your mobile 

device and log in or register.

2

Open the 

Home network

 menu on your refrigerator.

3

Press 

C

 button to move to the menu item 

Connect 

to app

.

4

Press 

%

 button to open the menu item.

5

Confirm the message to display the refrigerator in 
the app.

6

Open the app and wait until the refrigerator is 
displayed. 
Use 

Add

 to confirm the connection between the 

app and the refrigerator.
If the refrigerator is not displayed automatically, 
click on 

Add appliance

 in the app and follow the 

instructions. As soon as your refrigerator is 
displayed, add it with 

+

.

7

Follow the instructions in the app until the process 
is complete.

Installing updates for the Home 
Connect software

The refrigerator checks at regular intervals whether 
updates are available for the Home Connect software.

If an update is available, a small 

à

 exclamation mark 

appears on the 

á

 button.

Installing the update:

1

Press 

á

 button.

The special menu 

Home network note

 opens. 

2

Press 

™

 button to open the menu item.

A note window with the necessary steps for 
installing the new software appears.

3

To close the note window, press 

™

 button.

4

Open the 

Home network

 menu on your refrigerator. 

~

 "Setting up Home Connect" on page 20

5

Press 

C

 button to move to the menu item 

Software 

update

.

6

Press 

%

 button to open the menu item.

Note: 

The 

%

 button is only visible if an update is 

available.
Installing new software.

7

A note appears as soon as installation is complete.

8

Press 

™

 button to close the note.

Customer Service access

If you contact Customer Service, they can access your 
appliance and view its status after you have given your 
consent. You need to have your appliance connected to 
your home network in order to do this.

Further information about Customer Service access and 
its availability in your country is available under 
www.home-connect.com in the Help & Support area.

1

Contact Customer Service. 

~

 "Customer Service" on page 32

2

Confirm the start of Customer Service access in 
the app.
During Customer Service access, the 
symbol 

Ù

 appears on the control panel.

3

As soon as Customer Service has obtained the 
necessary data, they will end their access.

Note: 

You can interrupt remote diagnostics early by 

switching off Customer Service access in the Home 
Connect app.

Delete network settings

If there is a problem when trying to establish a 
connection or if you would like to register the appliance 
in a different WLAN home network (Wi-Fi), the Home 
Connect settings can be reset.

1

Open the 

Home network

 menu on your refrigerator.

2

Press 

C

 button to move to the menu item 

Delete 

network settings

.

3

Press 

%

 button to open the menu item.

4

Confirm the message to delete the network 
settings.

To reconnect the appliance to the WLAN home network 
(Wi-Fi), perform initial setup again. 

~

 "Setting up the connection to the home network" 

on page 20