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 What to do in the event of a fault      

en

Customer Service, product / 
production number and technical data

Customer Service

 

If you have any queries, are unable to rectify faults on 
the appliance yourself or if your appliance needs to be 
repaired, contact Customer Service.

You can solve many problems yourself by consulting the 
information on troubleshooting in these instructions or 
on our website. If this is not the case, contact Customer 
Service.

We will always find an appropriate solution and try to 
avoid unnecessary visits being made by a Customer 
Service technician.

With any warranty claims, we will make sure that your 
appliance is repaired by trained Customer Service 
technicians using genuine spare parts, including after 
the manufacturer's warranty has expired.

For safety reasons, repairs to the appliance should only 
be carried out by trained specialist staff. The warranty 
claim becomes void if repairs or interventions have been 
carried out by persons not authorised by us for that 
purpose or if our appliances have been fitted with spare, 
supplementary or accessory parts that were not genuine 
parts and then resulted in a defect.

Function-relevant genuine spare parts according to the 
corresponding Ecodesign Directive can be obtained 
from Customer Service for a period of at least 10 years 
from the date on which your appliance was placed on 
the market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty 

applicable to the location, the use of Customer Service 
is free of charge.The minimum duration of the warranty 
(manufacturer's warranty for private consumers) in the 
European Economic Area is 2 years (except for 
Denmark and Sweden, where it is 1 year) according to 
the terms of warranty applicable to the location. The 
terms of warranty do not affect other rights or claims 
held by yourself under local legislation.

Detailed information about the warranty period and 
terms of warranty in your country are available from 
Customer Service, your dealer or our website.

When contacting Customer Service, you will need the 
product number (E-Nr.) and the production number (FD) 
of your appliance.

The contact details for Customer Service can be found 
in the enclosed Customer Service directory or on our 
website.

Product number (E-Nr.) and production number (FD)

 

The product number (E-Nr.) and the production number 
(FD) can be found on the rating plate of the appliance.

Make a note of your appliance's details and the 
Customer Service telephone number to find them again 
quickly.

Technical data

 

Refrigerant, net volume and further technical 
specifications can be found on the rating plate.

More information about your model can be found online 
at https://www.bsh-group.com/energylabel (only 
applies to countries in the European Economic Area). 
This web address is linked to the official EU EPREL 
product database. At the time of printing its web 
address had not yet been published. Please then follow 
the instructions on how to search for models. The model 
identifier is made up of the characters before the slash 
in the product number (E-Nr.) on the rating plate. 
Alternatively, you can also find the model identifier in 
the first line of the EU energy label.

Appliance self-test

Your appliance features a self-test programme; this 
displays the fault which your Customer Service team 
can rectify.

1

Press 

à

 button to open the main menu.

2

Press 

C

 button to move to the 

Self-test

 menu item.

3

Press 

 button to start the self-test.

The self-test starts.

4

If faults are present, they will be displayed. In this 
case, follow the instructions.

5

The appliance restarts.

6

The message that the self-test has finished is 
displayed for 10 seconds. To acknowledge the 
message, press 

 button.

When the self-test has ended, the appliance switches 
over to normal operation.

Obtaining advice and ordering repairs 
if a fault occurs

Contact information for all countries can be found on 
the enclosed Customer Service list.

--------

GB

0344 892 8988

Calls charged at local or mobile 
rate.

IE

01450 2655

0.03 € per minute at peak. Off 
peak 0.0088 € per minute.

US

877 442 4436

toll-free

Summary of Contents for Vario RW414305

Page 1: ...en User manual RW414365 RW414305 RW466365 RW466305 Wine storage compartment ...

Page 2: ...the touch field colour 12 Setting the touch field tone type 13 Setting the touch field tone volume 13 Setting the signal tone volume 13 Dimming when door is opened and closed 13 Setting the temperature unit 13 Setting the language 13 Resetting to factory settings 14 Switching demo mode on or off 14 Rest mode 14 Automatic door opening 15 Home network 15 Automatic display lock for cleaning 15 Alarm ...

Page 3: ...tions and repairs may put the user at considerable risk When installing the appliance ensure that the mains cable is not trapped or damaged If the mains cable is damaged immediately disconnect the appliance from the electricity supply Do not use multi outlet power strips extension leads or adapters Have the appliance repaired by the manufacturer Customer Service or a similarly qualified person onl...

Page 4: ...rvise or instruct children and vulnerable people who are using the appliance Only children aged 8 years and above may use the appliance Supervise children who are cleaning and maintaining the appliance Never allow children to play with the appliance Risk of suffocation If the appliance features a lock keep the key out of the reach of children Keep children away from the packaging and its parts Dam...

Page 5: ...ances Valuable raw materials can be reclaimed by recycling old appliances m Warning Children may become locked in the appliance and suffocate Leave shelves and containers in the appliance to prevent children from climbing in Keep children away from the redundant appliance Caution Refrigerant and harmful gases may escape Do not damage the tubes of the refrigerant circuit or the insulation 1 Pull ou...

Page 6: ...e rating plate inside the appliance Getting to know your appliance on page 9 The weight of the appliance may be up to 500 kg depending on the model The base must be sufficiently stable and should not give If necessary reinforce the floor Permitted room temperature The permitted room temperature depends on the climate class of the appliance Information on the climate class can be found on the ratin...

Page 7: ... a room temperature of approx 20 C Do not cover or block the ventilation openings If the warm air can escape the appliance needs to cool less frequently and therefore consumes less power Ventilate the room daily Using the appliance Open the appliance door only briefly The air in the appliance does not warm up so intensely The appliance must cool less frequently and therefore consumes less power Tr...

Page 8: ...ter installing the appliance wait at least 1 hour before connecting it to avoid damaging the compressor 2 Connect the appliance to a correctly installed socket The socket must comply with the following data Outside Europe Check whether the indicated current type of the appliance corresponds with the values of your power supply The appliance specifications are specified on the rating plate Getting ...

Page 9: ... appliance en Getting to know your appliance Gettingtoknowyourappliance Appliance Not all models P Controls X Door damper Main switch on off h Shelf Partition Rating plate 2 Automatic door opening Ventilation opening P X 2 h ...

Page 10: ...emo mode Rest mode Automatic door opening Home network Automatic display lock for cleaning Operating the appliance on page 11 Features Shelf You can pull out the shelves to reach wine bottles more easily Note The shelves separating the climate zones are not movable Additional shelf You can install additional shelves to store more wine bottles or to provide better support to the bottles on the fixe...

Page 11: ...ired temperature 3 The appliance stores the setting and automatically returns to the main screen after a few seconds Display light You can use the preprogrammed light modes to illuminate your wine bottles when the door is closed The individual climate zones have different illumination levels Using the display light 1 Press n button to open the Display light menu 2 Select a light mode or press o bu...

Page 12: ... buttons to select whether the Standby screen is switched on or off 7 Press the button 8 When the Standby screen has been switched on you can use the B C buttons to select whether the logo or the temperature is displayed with the functions switched on 9 Press the button The setting is saved 10 Press button to exit the menu Setting up the display screen You can choose between the settings Reduced a...

Page 13: ... C button to move to the menu item Signal tone volume 5 Press button to open the menu item 6 Press B C buttons to select the required setting 7 Press button The setting is saved 8 Press button to exit the menu Dimming when door is opened and closed If dimming is switched on the light will slowly become brighter when the door is opened and then slowly darker when it is closed Switching dimming on o...

Page 14: ...e installation please note that you will not be supported when opening the door during this time To open the door in this case reach from below under the bottom panel of the unit Audible signals Interior lighting Messages on the control panel Background illumination of control panel is reduced Switching rest mode on or off Displaying or hiding Rest mode in the main menu To use Rest mode you first ...

Page 15: ... how long the door should remain open a crack before it closes again automatically Note If the door remains open a crack the appliance checks once a second whether the door is still ajar After the selected opening duration elapses the appliance will close the door automatically Switching on Pull to open system In an installation situation with handles you can select the Pull to open system Your ap...

Page 16: ...en the menu you will be automatically guided through initial setup Follow the instructions on the control panel For further information please also see the following chapters 6 Press the B C buttons to select the required submenu 7 Press the button to exit the menu The following submenus can be found in the Home network menu Connecting Connect to app Software update Delete network settings Setting...

Page 17: ...tton to move to the menu item Software update 6 Press button to open the menu item Note The button is only visible if an update is available Installing new software 7 A note appears as soon as installation is complete 8 Press button to close the note Customer Service access If you contact Customer Service they can access your appliance and view its status after you have given your consent You need...

Page 18: ...on prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be called up in the Home Connect app Declaration of Conformity Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home...

Page 19: ...urs before drinking and red wine 4 5 hours beforehand This will ensure that the wine is at the correct drinking temperature White wine on the other hand should be served just before drinking Sparkling wine and champagne should be chilled in the refrigerator for a short while before drinking Remember that wine should always be cooled slightly lower than the ideal serving temperature as its temperat...

Page 20: ...ull out the mains plug or switch off the fuse 2 Take out the bottles and store in a cool location if possible 3 Clean the appliance with a soft cloth lukewarm water and a little pH neutral washing up liquid Caution The rinsing water must not run into the light or through the drainage hole into the evaporation area 4 Wipe the door seal with clean water and dry thoroughly with a cloth 5 Reconnect th...

Page 21: ...level Adjust the height of the feet If the feet have already been moved right out but the appliance is still not level place e g a thin wooden plate underneath Containers shelves or storage compartments wobble or stick Check the removable fittings and re insert if required Bottles or receptacles are touching each other Move bottles or receptacles away from each other 9Lighting LightingYour applian...

Page 22: ... is on The refrigeration unit is switching on more frequently and for longer The appliance has been opened frequently Do not open the appliance unnecessarily The ventilation openings are covered up Remove obstructions Appliance is not cooling display and lighting are lit Demo mode is switched on Switch Demo mode off Switching demo mode on or off on page 14 The door does not open when pressed A spe...

Page 23: ...ranty in your country are available from Customer Service your dealer or our website When contacting Customer Service you will need the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website Product number E Nr and production number FD The product number E Nr and the produ...

Page 24: ... 8001175330 8001175330 9910 en ...

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