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18

Customer service

If your appliance needs repairs, our customer service 
is there for you. We work hard to help solve problems 
quickly and without unnecessary service calls, getting 
your appliance back up and running correctly in the 
least amount of time possible.

When you call, please indicate the product number 
(E-Nr.) and serial number (FD-Nr.) so that we can 
support you in a qualified manner. You will find the 
type plate with these numbers on the bottom of the 
appliance. To avoid having to search for a long time 
when you need it, you can enter your appliance data 
and the customer support telephone number here.

Please read the use and care instructions provided 
with your appliance. Failure to do so may result in an 
error in using the appliance. This could  result in a 
service call that instead of fixing a mechanical issue is 
only needed for customer education. Such calls are 
not covered by the appliance warranty.

Please find the contact data of all countries in the 
enclosed customer service list.

To book an engineer visit and product advice

You can rely on the manufacturer’s expertise. Rest 
assured that the repair will be handled by trained 
service technicians who have the original replacement 
parts for your appliance.

E-Nr.

FD-Nr.

Customer Service 

O

USA

877 442 4436 
toll-free

CANADA

800 828 9165 

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