Gaggenau VG 415, Instruction Manual

14

en

       After-sales service

Notes

–

Each time the mains power is switched on or 
following a power failure, a sound is produced 
when the gas valves are started up. The illuminated 
rings around the control knobs will be lit green for a 
few seconds and then turn yellow. Wait until the 
illuminated rings switch off.

–

When the gas cooktop is switched on, the 
electronics open up the gas supply, which 
produces a short sound. A sound can also be heard 
when the setting is changed. This is normal.

Demo mode

The demo mode is activated if all of the illuminated rings 
around the control knobs light up white for 10 seconds 
after switching on the appliance. The burner does not 
ignite. The illuminated ring around the active control 
knob lights up orange.

You can deactivate the demo mode as follows:

1

Turn all of the control knobs to 0. Disconnect the 
appliance from the mains power supply. Wait at 
least 30 seconds.

2

Reconnect the appliance. The illuminated rings 
around the control knobs light up green for a few 
seconds and then turn yellow. Wait until the 
illuminated rings switch off.

3

Then deactivate demo mode within three  minutes as 
follows: 
Turn any of the control knobs anti-clockwise to 
position 12.

4

Turn the control knob clockwise to position 1.

5

Turn the control knob anti-clockwise to position 0.
Wait until the illuminated ring lights up yellow.

6

Turn the control knob clockwise to position 1. The 
illuminated ring lights up green. 
Wait for five seconds. The illuminated ring now 
turns yellow.

Demo mode has now been deactivated.

 To save the 

setting, always exit the menu as follows:

7

Turn the control knob to 0. Then turn the control 
knob anti-clockwise to position 12. Turn the control 
knob clockwise to position 1. Turn the control knob 
anti-clockwise to position 0. Wait until the 
illuminated ring goes out.

After-sales service

After-sales service

Our after-sales service is there for you if your appliance 

needs to be repaired. We will always find an appropriate 
solution, also in order to avoid after-sales personnel 
having to make unnecessary visits.

E number and FD number

When calling us, please quote the full product number 
(E no.) and the production number (FD no.) so that we 
can provide you with the correct advice. The rating plate 
that features these numbers can be found on the 
underside of the appliance.

To save time, you can make a note of the numbers for 
your appliance and the telephone number of the after-
sales service in the space below in case you need them.

Please note that a visit from an after-sales service 
engineer is not free of charge in the event that the 
appliance has been misused, even during the warranty 
period.

Please find the contact data of all countries in the 
enclosed customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest 
assured that the repair will be carried out by trained 
service technicians using original spare parts for your 
domestic appliance.

The appliance panelling becomes 
slightly raised at the corners when it is in 
operation.

The metal from which the cook-
top is made expands as it heats 
up.

This is normal. It will contract again once it has 
cooled down.

E no.

FD no.

After-sales service 

O

GB

0344 892 8988 
Calls charged at local or mobile rate.

IE

01450 2655 
0.03 € per minute at peak.  
Off peak 0.0088 € per minute.

AU

1300 368 339

NZ

09 477 0492

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