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Faults – What to Do?
Faults – What to Do?
Faults – What to Do?
You can often easily eliminate problems that may occur
on your own. Before calling Customer Service, take into
account the following information.
9
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Disruption
Possible cause
Solution
The burner will not ignite when it is
switched on.
Power supply disconnected.
Turn all of the control knobs to 0. Check the
fuse box to see whether the circuit breaker
has tripped.
The burner will not ignite when it is
switched on.
The illuminated ring behind the con-
trol knob will flash orange and white
alternately.
Burner or gas supply fault.
Turn all of the control knobs to 0.
Check:
▯
Are the burner parts positioned correctly?
▯
Is the main gas tap open?
▯
Is the burner clean and dry?
▯
Is there air in the line following initial con-
nection or a cylinder change (in the case
of liquid gas)?
▯
Gas cylinder empty (in the case of liquid
gas)?
The burner will not ignite when it is
switched on.
All the illuminated rings behind the
control knobs are lit white for
10 seconds after switch-on. Then the
illuminated ring around the active con-
trol knob is lit orange.
Demo mode is activated.
Deactivate demo mode.
The burner will not ignite when it is
switched on.
The illuminated ring behind the con-
trol knob is flashing yellow and
magenta alternately.
Electronics fault
Turn all control knobs to 0 and disconnect
the appliance from the power supply for one
minute (switch off the circuit breaker or pull
out the plug).
Reconnect the appliance. The illuminated
rings around the control knobs light up green
for a few seconds and then turn yellow. Wait
until the illuminated rings switch off. Then
turn any of the control knobs to any of the
heat settings and then back to 0.
Switch on the burner. If the illuminated ring
starts flashing yellow and magenta again, call
Customer service.
The burner goes out while the appli-
ance is in operation.
The illuminated ring behind the con-
trol knob will flash orange and white
alternately.
Safety switch off:
No actions have been per-
formed for an extended
period.
Turn all control knobs to 0, and then switch
them back on if you wish to continue using
the appliance.
