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    Customer Service

Customer Service

Customer Service

If your appliance needs repairs, our customer service is 

there for you. We work hard to help solve problems 
quickly and without unnecessary service calls, getting 
your appliance back up and running correctly in the least 
amount of time possible.

When you call, please indicate the product number 
(E-Nr.) and serial number (FD-Nr.) so that we can support 
you in a qualified manner. You will find the type plate with 
these numbers on the bottom of the appliance. To avoid 
having to search for a long time when you need it, you 
can enter your appliance data and the customer support 
telephone number here.

Please read the installation instructions and use and care 
instructions provided with your appliance. Failure to do 
so may result in an error in using the appliance. This 
could  result in a service call that instead of fixing a 
mechanical issue is only needed for customer education. 
Such calls are not covered by the appliance warranty.

Please find the contact data of all countries in the 
enclosed customer service list.

To book a service visit and product advice

E-Nr.

FD-Nr.

Customer Service 

O

USA

877 442 4436 
toll-free

CANADA

877 442 4436 
toll-free

Summary of Contents for VI 230 620

Page 1: ...DJJHQDX Installation instructions2 Notice de montage11 Instrucciones de instalaci n20 VI 230 620 Cooktop Surface de cuisson Placa...

Page 2: ...rocedure 8 Installing the heat shield 8 Install Appliance 9 Connect Electrical Supply 9 Check the Installation 9 Removing appliance 9 Customer Service 10 9 Safety Definitions SafetyDefinitions9 WARNIN...

Page 3: ...horized servicer Remove all tape and packaging before using the appliance Destroy the packaging after unpacking the appliance Never allow children to play with packaging material This appliance is int...

Page 4: ...nt power from being turned ON accidentally 9 WARNING IMPROPER GROUNDING CAN RESULT IN A RISK OF ELECTRIC SHOCK Related Equipment Safety The appliance should only be used if installed by a qualified te...

Page 5: ...ly recommend the installation of a ventilation system with this appliance Proposition 65 Warning This product may contain a chemical known to the State of California which can cause cancer or reproduc...

Page 6: ...35 mm flame retardant millboard covered with not less than no 28 gauge sheet metal 0 015 0 4 mm stainless steel 0 024 0 6 mm aluminum or 0 020 0 5 mm copper Verify that the cabinets above the cooktop...

Page 7: ...worktop into which the cooktop is installed should withstand loads of approx 133 lbs 60 kg Confirm the cooktop is level only after it has been installed Cutting out countertop Combining several Vario...

Page 8: ...e InstallationProcedure9 CAUTION Sharp edges Use protective gloves when installing the cooktop Note The appliance is heavy It is advisable to install it with a second person Installing the heat shield...

Page 9: ...nect Electrical Supply Refer to data plate for more information See Service for data plate location The maximum current raing of the branch circuit breaker the wire sizes and the connections must be c...

Page 10: ...appliance To avoid having to search for a long time when you need it you can enter your appliance data and the customer support telephone number here Please read the installation instructions and use...

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