Customer Service
en
31
3.
Reconnect the appliance.
‒
Deactivate the demo mode within the next
3 minutes.
4.
Turn one of the control knobs anti-clockwise to .
5.
Turn the same control knob clockwise to 1.
6.
Turn the same control knob anti-clockwise to 0.
a
The illuminated ring on the control knob lights up
yellow.
7.
Turn the same control knob clockwise to 1.
a
lights up.
a
The illuminated ring on the control knob lights up
green.
8.
Wait approx. 5 seconds.
a
lights up.
a
The illuminated ring on the control knob lights up
yellow.
a
Demo mode is deactivated.
24 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
24.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate is located on the underside of the ap-
pliance.
The product number (E no.) can also be found on the
glass ceramic. You can also display the customer ser-
vice index (KI) and the production number (FD) in the
basic settings. →
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
25 Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appli-
ance with Home Connect functionality conforms to the
basic requirements and other relevant provisions of Dir-
ective 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
Hereby, BSH Hausgeräte GmbH declares that the ap-
pliance with Home Connect functionality is in compli-
ance with relevant statutory requirements.
1
A detailed Declaration of Conformity can be found on-
line at www.gaggenau.com/gb among the additional
documents on the product page for your appliance.
1
Only applies to Great Britain
2.4 GHz band (2400–2483.5 MHz): Max. 100 mW
5 GHz band (5150–5350 MHz + 5470–5725 MHz):
Max. 100 mW
BE
BG
CZ
DK
DE
EE
IE
EL
ES
FR
HR
IT
CY
LI
LV
LT
LU
HU
MT
NL
AT
PL
PT
RO
SI
SK
FI
SE
NO
CH
TR
IS
UK (NI)
5 GHz WLAN (Wi-Fi): For indoor use only.
AL
BA
MD
ME
MK
RS
UK
UA
5 GHz WLAN (Wi-Fi): For indoor use only.
26 Installation instructions
Observe this information when installing the appliance.
1
Only applies to Great Britain
