12
Do not use these cleaning agents
▯
Caustic or corrosive cleaners
▯
Don't allow acidic cleaners (e.g. vinegar, citric
acid, etc.) to get on the frame or panel
▯
Cleaners containing chlorine or large proportions
of alcohol
▯
Baking oven spray
▯
Hard, scratchy dish-washing sponges, brushes or
scourers
▯
Thoroughly wash out new sponge cloths before
using them.
Customer service
If your appliance needs repairs, our customer service
is there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the
least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. You will find the
type plate with these numbers on the bottom of the
appliance. To avoid having to search for a long time
when you need it, you can enter your appliance data
and the customer support telephone number here.
Please read the use and care instructions provided
with your appliance. Failure to do so may result in an
error in using the appliance. This could result in a
service call that instead of fixing a mechanical issue is
only needed for customer education. Such calls are
not covered by the appliance warranty.
9
WARNING
Risk of electric shock
Incorrect repairs are dangerous. Repairs may
only be carried out by one of our trained after-
sales engineers. If the appliance is faulty,
unplug the mains plug or switch off the fuse in
the fuse box. Contact the after-sales service.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
You can rely on the manufacturer’s expertise. Rest
assured that the repair will be handled by trained
service technicians who have the original replacement
parts for your appliance.
E-Nr.
FD-Nr.
Customer Service
O
USA
877 442 4436
toll-free
CANADA
800 828 9165