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English
Problem
Cause
Solution
The milk does not froth.
The milk carafe is dirty or it has not
been inserted correctly.
Clean the carafe and ensure to place and insert
it correctly.
The milk dispensing spout is not
open completely.
Check that the milk dispensing spout is in its
right position.
The milk carafe has not been
assembled with all its parts
Ensure that all components (especially the milk
tube) have been correctly assembled.
The type of milk used is not
suitable for foaming.
The amount and the quality of foam may vary
depending on the type of milk.
The “” filter
cannot be inserted.
Remove air from the filter.
Let the air bubbles flow out of the filter.
The tank still contains some water.
Empty the water tank before installing the filter.
The rubber seal is not inserted onto
the “”
filter.
Check the packaging and insert the seal onto
the “”
filter.
The “” filter
cannot be activated.
Another filter is already active
The machine indicates the filter usage in
percentage.
However, if you want to activate a new filter
before the one currently in use has expired,
the latter must be deactivated first and as
described in section “Replacing
water filter”
There is some water
under the machine.
The drip tray is too full and has
spilled over.
Empty the drip tray when the indicator appears
though the tray. Always empty the drip tray
before starting the descaling procedure.
The machine is in
DEMO mode.
Once switching on the machine,
a combination of (
HOME
HOME
-
CLEAN/SET
clean/setting
–
HOME
HOME
-
CLEAN/SET
clean/setting
) buttons had
been pressed.
Turn off and back on the machine by pressing
the
ON/OFF
ON/OFF
button on the control panel.
4219-465-03661 MAN. GAG.MAGENTA PRESTIGE 120V EN-FR Rev 01.indd 37
21/01/2021 12:19:17