Galaxy DX 929, Owner'S Manual

WARRANTY 

This radio is covered by a two
year Limited parts and labor
warranty

. 

You may download the complete Service Manual 
for this radio, including the schematic diagram and 
alignment instructions, for free at our web site:  

www.GalaxyRadios.com 

“Limited” means that we will repair problems caused by factory defects or normal 
use at no charge. 

Before returning a radio to us for warranty service, please call our Service 
Department for a Repair Authorization Number (RAN). This RAN must be 
written below your return address on the outside of the shipping box. Boxes, 
which arrive without an RAN, will be refused, and the shipping company will 
return the unopened box to you. Be sure to have a pen and paper ready along with 
the serial number of your radio before calling. We will give you the RAN and our 
shipping address over the phone. The telephone number of the Service 
Department is (760) 480-8800, and we suggest calling between 10:00 AM and 
4:00 PM Pacific Time. 

Please include a note with a detailed description of the symptoms. This is 
important because it will help the technician who works on your radio to locate 
your problem. Intermittent problems are easily overlooked, so be sure to give as 
much detail as possible in your note. Also, please include your daytime telephone 
number in case our technicians have any additional questions. 

Do not send your power cord or microphone unless we ask for these items during 
our telephone conversation. 

You are responsible for getting the radio safely to us. (We suggest using United 
Parcel Service.) You must pay to ship the radio to us, and we will pay to ship the 
radio back to you. Since we use UPS and they do not ship to Post Offices boxes, 
please provide us with a street address for the return of your radio. 

We will repair and return your radio as soon as we can. We appreciate your 
choosing a Galaxy radio and we want you to be on the air as much as possible! 

Printed in China 

AT0919020A