19.11.2021, 11:52
Base Block
base.galileosky.com/articles/#!en-documentation/base-block-user-manual
26/28
Warranty
RSA “Galileosky”, LLC hereby guarantees the realization of consumers’ rights provided by
the local laws throughout Russia and the CIS. RSA “Galileosky”, LLC guarantees the
operability of the tracking device subject to compliance with the instructions set out in the
above user`s manual.
Warranty conditions
The warranty period is 36 months since the day of purchase.
Note: a defective tracking device (with cracks and fissures, dents and impact marks and
etc.) due to consumer’s fault resulting from inappropriate maintenance, storage and
transportation is not liable to warranty. The above also holds for a device without the body
or battery.
In case the guarantee document proving the device sale to the customer does not contain
the date of purchase, the name and seller’s seal, the warranty period starts since the day
of production.
The consumer has the right for free maintenance in the manufacturer’s service center if a
production or design defect appeared during the warranty period. The consumer has the
right for maintenance during the whole period of operation of the device. The consumer
has all the other rights provided by the laws of the Russian Federation and the CIS.
If the failure cause cannot be found at the moment of appeal, a technical examination is
held, which cannot exceed 30 days since the moment of appeal.
The warranty does not apply in case of:
Inappropriate transportation, storage or maintenance, described in User’s Manual;
Unauthorised opening the device during the warranty period;
Repairing controlled by someone or some organization not authorised by Galileosky
during the warranty period;
Signs of electrical and/or other damage due to prohibitive mains parameter changes,
misapplication and neglect of the device;
Physical damage of the device body and board, SIM holder, aerials or wires break;
