Galleon NTS-4000-R, Installation And Configuration Manual

Page 1: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 NTS 4000 R Installation and Configuration Manual ...

Page 2: ...Cat5e Cat6 Cable 12 Extending the antenna with eight Core Cable 13 Radio MSF DCF WWVB 14 Extending the antenna with Cat5e Cat6 Cable 14 Extending the antenna with four Core Cable 15 Setting up the Unit 16 Connecting everything up 16 Server Location 16 Connect to Network 16 Install Antenna 16 Connecting the Server to the Antenna 16 Configuration 17 Software Installation and Configuration 18 Install...

Page 3: ...onsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Debug the Unit 26 Installing the NESDK Software 26 Using the NESDK Software 31 Support Website 33 Warranty and Maintenance 35 Warranty 35 Technical Support Repair and Returns 35 ...

Page 4: ... 4000 R provides a server location for the Network Time Protocol NTP Each PC on the network can retrieve the time from the server using an NTP Client The NTS 4000 R Time Server provides a bridge between Ethernet wired LAN s and GPS and Radio based time sources FEATURES Consistent and reliable timing Quick and user friendly setup At 8 Watts Unit stays cool maintaining efficiency Compact unit 1U hig...

Page 5: ...t and fixing for antenna CD containing manual and software OPTIONAL PARTS Light Arrestor s Cable for extending the antenna s Gold and Premium Support Digital Wall Clock Ethernet Powered Secondary Time Source Available GPS Units only Antenna Cable Available from 100 to 1 000 metre rolls Additional Power Supply Recommended from 550 metres onwards The antennas provided will depend on which has been o...

Page 6: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 TECHNICAL SPECIFICATION ...

Page 7: ...r synchronises time and provides a reliable stratum 1 response with 3 000 time requests per minute The IP address can either be automatically configured by DCHP or a static IP address can be entered manually Displaying necessary run time information for the NTP subsystem on a backlit screen the unit also supports NTP software and acts as a secure shell ...

Page 8: ...e Units mounted to the side of the building will experience short periods of time where the antenna is unable to see the three satellites required to achieve synchronisation Some things to avoid are older computer monitors switch mode power supplies and air conditioning units The GPS antenna uses eight core signal cable and will function on a cable run of up to 550 metres drawing power from the ra...

Page 9: ...supply is recommended past the length of 550m to ensure the unit is running at optimum efficiency One thing to bear in mind with a radio based antenna is that certain electrical equipment generates noise on the same frequency as the radio signal and can cause interference Some things to avoid are older computer monitors switch mode power supplies and air conditioning units Radio based antennas are...

Page 10: ...n electrical equipment generates noise on the same frequency as the radio signal and can cause interference Some things to avoid are older computer monitors switch mode power supplies and air conditioning units Radio based antennas are also directional antennas The front of the antenna this is the opposite side to where the cable enters the box should be facing the transmitter for the best signal ...

Page 11: ...y is recommended past the length of 550m to ensure the unit is running at optimum efficiency One thing to bear in mind with a radio based antenna is that certain electrical equipment generates noise on the same frequency as the radio signal and can cause interference Some things to avoid are older computer monitors switch mode power supplies and air conditioning units Radio based antennas are also...

Page 12: ...k galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 WIRING THE UNIT GPS Extending the antenna with Cat5e Cat6 Cable 15 Way D Type Pin Cable Colour 6 Green White 7 Green 11 Brown 12 Brown White 13 Blue 14 Blue White ...

Page 13: ...0 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Extending the antenna with eight Core Cable 15 Way D Type Pin Cable Colour 6 Yellow 7 Green 11 Red 12 Black 13 Blue 14 Brown ...

Page 14: ...0 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 RADIO MSF DCF WWVB Extending the antenna with Cat5e Cat6 Cable 15 Way D Type Pin Cable Colour 2 Orange 4 Brown 5 Brown White ...

Page 15: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Extending the antenna with four Core Cable 15 Way D Type Pin Cable Colour 2 Yellow 4 Red 5 Black ...

Page 16: ...mount the GPS Radio Antenna the ideal place would be the roof of the building with a clear view of the sky GPS or facing the correct Transmitter Radio Things to avoid are air conditioning units and power distribution units as these will cause electrical interference Please note that if you are extending the cable to a length of 550m or greater then you will need an extra power source located eithe...

Page 17: ...on S W Version 205 The unit will seek to synchronise with either GPS or Radio Waiting for 1st sync Unsynchronised During the waiting period for synchronisation the Unit will remain in an unsynchronised state GPS No Fix Unsynchronised The unit will show that it knows there is an antenna attached and understands the data GPS Data OK Fri Jul 15 13 58 31 Once in a synchronised state the unit will disp...

Page 18: ...ALLATION AND CONFIGURATION Install Windows based Configuration Software You need to install and run the Windows based configuration software to set up the network connection which will allow you to configure NTP Clients to use the NTS 4000 R Run the setup program called NTS 4000 Config 2 0 exe Click Next ...

Page 19: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Click Next Select where you would like the program installed and click Next ...

Page 20: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Select the Program Group and click Next Review the options and click Install ...

Page 21: ...upport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Click Finish to exit the setup program The Configuration program will be started straight away if the option here is left checked You may get a warning from the PC you must allow the ...

Page 22: ...3 FAX 44 0 121 608 4477 program access for it to work correctly All of the NTS 4000 R Devices found are shown along with their current IP Address if any Hardware MAC Address and Software Version Number Select the unit you would like to configure and click Configuration ...

Page 23: ...h dynamic addressing a device can have a different IP Address every time it connects to the network DHCP is on as default You can change this to be static by selecting Static IP in the IP Mode This is the easiest way to set up the server initially however it is recommended that a static address be assigned to the server if possible to fix the address permanently With automatically assigned address...

Page 24: ...equency is set to 0 none are sent Other subnets may be sent broadcasts called direct broadcasts E g one could send a broadcast to subnet 192 168 10 xxx using a broadcast address of 192 168 10 255 The syslog server is where system status messages are sent using the syslog protocol If this is set to 0 0 0 0 no syslog messages are ever sent Upgrade Firmware The Upgrade option allows the NTS 4000 R So...

Page 25: ...ht will flash when the unit is picking up the signal from the GPS antenna The yellow C light will flash when the unit is picking up the signal from the Radio antenna Both the green B light and the yellow C lights will flash when the unit is picking up the signal from both the antennas Q On the LCD display the time on my rack mount appears to be incorrect however the unit is synchronised A The rack...

Page 26: ... TECHNICAL SUPPORT DEBUG THE UNIT Installing the NESDK Software You need to install and run the Windows based debug software to obtain any debugging information which will allow you to assist Technical Support staff if they are contacted Run the setup program called NESDK_2 9 exe Click Next ...

Page 27: ...lsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Select where you would like the program installed and click Next Select whether or not you wish to have an icon on the desktop and click Install ...

Page 28: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 Review the options and click Install ...

Page 29: ...4 0 121 608 4433 FAX 44 0 121 608 4477 Click Finish to exit the setup program The Debug program will be started straight away if the option here is left checked You may get a warning from the PC you must allow the program access for it to work correctly ...

Page 30: ... galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 All of the NTS 4000 R Devices found are shown along with their current IP Address if any Hardware MAC Address and other System Information ...

Page 31: ...08 4477 Using the NESDK Software The first step to starting the Debugging process is to select the unit you wish to debug from the list and click the Run Application Debug button Blue Triangle You may get a warning from the PC you must allow the program access for it to work correctly ...

Page 32: ...08 4477 The Debug Window will show whether the unit is synchronised or not as well as other details about the units status Clicking the Start Debug Log button allows the software to write the output information to a text file which can be saved and used to aid Technical Support Staff ...

Page 33: ...m where you can find access to the Knowledgebase for general information For any further questions please submit a ticket detailing the problems or technical issues you are having and a member of the Technical Support Team will be available to support you When submitting a ticket please give as much information as possible galleonsupport com website with Knowledgebase and Support Ticket links ...

Page 34: ...NTS 4000 R www galsys co uk galleonsupport com TEL 44 0 121 608 4433 FAX 44 0 121 608 4477 The Technical Support Knowledgebase The Technical Support Ticket System ...

Page 35: ...ill Galleon Systems be liable for any indirect special incidental or consequential damages from the sale or use of this product This disclaimer applies both during and after the term of the warranty Galleon Systems disclaims liability for any implied warranties including implied warranties of merchantability and fitness for a specific purpose TECHNICAL SUPPORT REPAIR AND RETURNS To obtain any Tech...