19
TEL:
+44 (0) 121 608 4433
FAX:
+44 (0) 121 608 4477
www.
galsys
.co.uk
galleonsupport
.com
SIGNALCLOCK V2 Manual
SUPPORT AND MAINTENANCE
SUPPORT
Galleon offers free lifetime technical support on all its products.
Technical support is available Monday to Friday from 9.00
AM
–
5:30
PM
(excluding UK bank
holidays).
•
Contact technical support on: +44 (0)121 608 4433 (option 3)
•
Alternatively, you can contact the technical department by submitting a support ticket
here:
https://support.galsys.co.uk/index.php?/Tickets/Submit
For quick solutions to common problems, please visit our website and refer to our Knowledgebase
and Troubleshooter:
WARRANTY STATEMENT
Galleon Systems warrants the product to be free from defects in material and workmanship for a
period specified in the product description on the Galleon Systems website. The warranty
commences from the date the unit is shipped from Galleon Systems. For extended warranties,
please contact our sales team.
In accordance with the terms of the warranty, Galleon Systems’ liability is limited to repairing
or
replacing, at the discretion of Galleon Systems, the defective equipment and providing upgraded
version changes for firmware. In case of repair, the product must be returned to Galleon Systems.
This warranty does not apply if repairs are required due t
o acts of nature beyond Galleon Systems’
control, such as, but not limited to, lightning strikes, power surges, misuse, damage, neglect or if
repairs/modifications have been made or attempted by anyone other than the personnel
authorised by Galleon Systems.
In no event will Galleon Systems be liable for any indirect, special, incidental or consequential
damages from the sale or use of this product.
This disclaimer applies both during and after the term of the warranty. Galleon Systems disclaims
liability for any implied warranties, including implied warranties of merchantability and fitness for
a specific purpose.
