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5.2 Troubleshooting
Problems
Possible Reasons
Solutions
The gate cannot open
or close normally, and
Display does not light.
1.The power is off.
2.Fuse is burned.
3.Control board power wiring
with problem.
1.Switch
on
the
power
supply.
2.Check the fuse, change the
fuse if burnt.
3.Re wiring according to
instructions.
The gate can open but
cannot close.
1.Photocell wiring with problem.
2.Photocell mounting with
problem.
3.Photocell is blocked by
objects.
4.Sensitivity of obstacle is too
high.
1.If not connect photocell ,
please make sure that the 5
and 6, 5 and 7short circuit;
if connect infrared sensor,
please make sure the wiring
is correct and the photocell is
N.C.
2.Make sure that the
photocell mounting position
can be mutually aligned.
3.Remove the obstacle.
4.Reduce the sensitivity of
obstacle.
Remote control
doesn’t work.
1.Battery level of the remote
control is low.
2.Remote control learning is not
completed.
1.Change the remote control
battery.
2.Re-conduct remote control
learning.
Press OPEN, CLOSE
button, the gate is not
moving,
motor
has
noise.
Gate moving is not smoothly.
According to the actual
situation to adjust the motor
or the gate.
Leakage switch
tripped.
Power supply line short circuit or
motor line short circuit.
Check wiring.
Remote control
working distance is too
short.
Signal is blocked.
Connect external receiver
antenna, 1.5 meters above
ground.
The gate moves to the
middle position to stop
or reverse.
1.Motor output force is not
enough.
2.Sensitivity of obstacle is too
high.
3.Gate meets obstacle.
1.Check whether the
transformer power is normal,
if not, change the
transformer.
2.Adjust the TR2.
3.Remove the obstacle.
