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4.
Pen Issues & Solutions
4.1 How to do when GAOMON Driver indicating ''No Device Detected'' and
Pen not Working?
1) Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well
connected between PD156 PRO and computer.
2) Please change a different USB port on your computer to test.
3) Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when
without GAOMON Driver uninstalled on another computer.
4) If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make
everything right for you. Don’t worry!
4.2 How to do when the cursor is moving on the computer monitor but not on
PD156 PRO?
If the PD156 PRO only shows the wallpaper of your computer, but without any programs, it is actually the
normal situation of the
extend mode
.
And meanwhile if the cursor moves on computer monitor instead of on tablet monitor, you are choosing
the computer monitor as work area inside GAOMON driver right now, but not setting the PD156 PRO as
work area. So the cursor moves on computer monitor only.
Solution 1:
Please open GAOMON Driver--Work Area--Choose PD156 PRO as work area--Save -- Now you
can use the mouse to move the cursor from computer monitor to PD156 PRO to work.
Solution 2
: If you are not familiar with Extend Mode. So PD156 PRO will display exact same with your
computer monitor.
Duplicate on Windows:
Please press ‘‘p’’ on keyboard, and make sure to choose Duplicate mode
Duplicate on Mac:
Set Mirror Mode: Click on the Apple icon in the top left corner,--- ‘‘System preference’’ --- choose ‘‘Display’’ ---
Select the ‘‘Mirror Display.’’
