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PDocument #: GAR_IOM_4605246 – 1/21 

21

Maintenance

 DANGER

To prevent risk of electrical shock, disconnect power cord 

before attempting to clean any part of the unit.

Notice

We DO NOT recommend covering components with 

aluminum foil. Instead, we recommend following the 

Daily Cleaning Summary to keep the grill clean. However, 

if aluminum foil is used, it is imperative that the foil DOES 

NOT block the air holes in the ceramics under the cook 

grates.  

Notice

Never cover the cook surface (eg: with sheet pans) as a 

method of cleaning the unit. The heat generated by doing 

so can damage the electronics in the unit. As a result, 

the unit is equipped with a temperature sensor that will 

detect this condition and shut the unit down before any 

components/electronics can be damaged by heat.  

Please read this section carefully prior to undertaking any 

cleaning or maintenance on the unit.
To maintain maximum efficiency of the grill, it is necessary 

to keep it clean. Grill use and type of product will actually 

determine the frequency of cleaning.

Cleaning the Flame Sense/Igniter Probe

•  If you notice that the burner has started shutting off 

during operation, and that it has gotten worse over time; 

the flame sense probe (also igniter probe) needs to be 

cleaned.

•  This unit relies on flame rectification to determine 

whether or not the burner is lit. The ignition module 

inside the unit monitors the flame rectification circuit 

for safety. When the burner is on, AC current is rectified 

by the flame causing a small DC microamp current to 

flow back to the ignition module so it knows a flame 

is present. If the flame sense probe is dirty, the flame 

rectification circuit is broken (even if a flame is present) 

and the ignition module will shut off the flow of gas for 

safety. If this happens 3 times in a row, the burner will 

“lock out” and the unit will need to be powered off and 

on before the unit will attempt to light the burner again. 

To prevent this problem, the flame sense probe needs to 

be kept clean.

•  During normal operation and cooking with this unit, the 

flame sense probe can become contaminated with salts, 

fats and oils; therefore we recommend cleaning it daily as 

follows:  

Cleaning Under Grates

Notice

Ensure the unit has cooled before removing parts and 

cleaning ceramics.

Notice

Quenching hot grates in cold water may cause them to 

crack or bow.

Notice

Pouring cold water on hot ceramics may cause the 

ceramics to crack.

•  At the end of the day, the cook grates should be cleaned 

in place using the brush and scraper that were provided 

with the unit.

•  Then remove the grates from the unit and wash them 

in the sink. The cast iron caps can also be removed and 

washed in the sink.

•  Remove the ceramic ring(s) and vacuum underneath. Be 

careful not to hit the flame sense/igniter probe or bend it 

out of place.

•  Clean the flame sense/igniter probe by using a piece 

of abrasive strip to remove the salts and oils from the 

portion of the flame sense rod - as per picture below.

Notice

The flame sense rod is somewhat delicate. Do not use a lot 

of force when cleaning the flame sense rod and take care 

not to bend it out of place.

•  Wipe off the flame sense rod (including white ceramic 

portion) with a DRY cloth..

Section 4

Maintenance

Summary of Contents for GTXHP36

Page 1: ...ng this equipment and retain for future reference For your safety Post in a prominent location instructions to be followed in the event the user smell gas This information shall be obtained by consult...

Page 2: ...2 Document GAR_IOM_4605246 1 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 3: ...inal manufactured specifications DANGER All utility connections and fixtures must be maintained in accordance with local and national codes DANGER It is the responsibility of the equipment owner to pe...

Page 4: ...unit can generate large amounts of smoke It must be installed under an appropriate ventilation hood Notice Install the unit in close proximity to a grounded power outlet Maximum allowable cord length...

Page 5: ...ble Gas Appliances ANSI Z21 69 CSA 6 16 and a quick disconnect device that complies with the Standard for Quick Disconnect Devices for Use With Gas Fuel ANSI Z21 41 CSA 6 9 2 adequate means must be pr...

Page 6: ...paidtotheconcentration of cleaner and the length of time the cleaner remains on the food contact surfaces Caution Never use an acid based cleaning solution on exterior panels Many food products have a...

Page 7: ...eratures Surfaces close to the cooking surface including side panels may get hot enough to burn skin Use extreme caution to avoid coming in contact with hot surfaces or hot grease Wear personal protec...

Page 8: ...13 Section 2 Installation Removing Grill From Wood Crate 14 Transporting Grill To Location 14 Location 15 Clearance Requirements 15 Leveling 15 Exhaust Hood Requirements 15 Positioning 16 Remove Stai...

Page 9: ...season the cooking bars before placing any food on them this will remove any manufacturing oils and also smooth the natural pitting created from freshly cast mouldings Seasoning your cooking bars wit...

Page 10: ...1 Sandpaper Roll to clean ignitor rod 1 Slow Cook Shelf 1 Slow Cook Racks 2 Appliance Regulator 1 Items NOT INCLUDED from the manufacturer 1 Flexible gas hose 2 Manual shutoff valve 3 Optional stand...

Page 11: ...ility for safe delivery upon acceptance of the equipment What to do if the equipment arrives damaged 1 File a claim immediately regardless of the extent of damage 2 Be sure to note visible loss or dam...

Page 12: ...l Information Section 1 Technical Specification Width Depth Height Packaged Dimensions 41 000 41 000 30 250 Overall Dimensions 34 500 32 532 20 647 Cook Surface Area 30 719 21 688 Cook Rack Area 34 25...

Page 13: ...ltage V Frequency Hz Current A Power W Electrical Connection Single Phase 120 60 2 2 264 6FT NEMA 5 15 Power Cord Clearance to Combustibles For indoor installation only For use in non combustible loca...

Page 14: ...e plastic cover and soft dunnage on top of the unit nWarning Keep plastic cover away from small children The thin film may cling to nose and mouth preventing breathing causing suffocation 4 Ask for he...

Page 15: ...oes not require a minimum safety distance from surrounding non combustible surfaces Bottom and Sides 0 inches Rear 0 inches Above 48 inches Ensure the front panels are kept clear to allow critical air...

Page 16: ...e shield to gain access to the hex bolt Remove the entire top of the unit by removing the hex bolt then sliding the lock rods forward to release the catch at the back Lift straight up to remove the to...

Page 17: ...s been installed by a competent trained installation person Do not store anything on top of the unit Do not use water jets power washer to clean the unit Ensure store readiness of utilities product pe...

Page 18: ...ecification Chart to determine the manifold working pressure based on gas type After installing the unit be sure to verify this pressure is correct by connecting a manometer to the test port on the ga...

Page 19: ...er locks out a second time check the troubleshooting section of this manual Once the burner is on it can be adjusted by turning the control knob The low setting will hold a temperature between 500 550...

Page 20: ...the ceramic bed and make the ceramics difficult to clean If you must cook before the grill is properly heated we recommend running the unit for at least 30 minutes after cooking to vaporize grease dr...

Page 21: ...roamp current to flow back to the ignition module so it knows a flame is present If the flame sense probe is dirty the flame rectification circuit is broken even if a flame is present and the ignition...

Page 22: ...move burned food particles and crumbs from cook grates Cleaning The Stainless Steel Panels nWarning Turn off power to unit before cleaning outer panels If unit has multiple power switches ensure they...

Page 23: ...e grill Remove the cook grates The cleaning tool supplied with the grill can be used to pry up the grates Cook racks and grates can be washed in the sink NOTE Be sure to season cook grates after washi...

Page 24: ...metallic scour pad Cloth must be damp not wet and use only mild detergent Use a dry cloth to wipe clean 9 Wash cook grates in the sink then season with cooking oil to prevent corrosion 10 Replace the...

Page 25: ...sure gas hose is connected quick connect fully seated Burner won t stay on Flame sense probe is dirty Clean probe reference Cleaning the Flame Sense Igniter Probe in the Maintenance section of this ma...

Page 26: ...NC NO COM NC NO COM A B A INITIAL RELEASE FZ 25 JAN 2021 W White O Orange G Green B Black Gr Gray Bl Blue Br Brown R Red Y Yellow V Violet Wire Color Table P Pink LG LIGHT GREEN PRESSURE SWITCH Poten...

Page 27: ...LLER 5 6 3 2 7 8 5 6 3 2 7 8 A INITIAL RELEASE FZ 25 JAN 2021 W White O Orange G Green B Black Gr Gray Bl Blue Br Brown R Red Y Yellow V Violet Wire Color Table P Pink LG LIGHT GREEN PRESSURE SWITCH P...

Page 28: ...nd Convotherm Crem Delfield fitkitchen Frymaster Garland Kolpak Lincoln Manitowoc Merco Merrychef and Multiplex Bringing innovation to the table welbilt com 2020 Welbilt Inc except where explicitly st...

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